Starfish St Lucia Resort

They did bring a kettle etc when I requested one. The door lock was a total nightmare but as soon as I rang reception it was fixed with a new one that day. My only complaint really would be we requested ground floor rooms which we never got & gave up asking by the 3rd day. We had rooms 206 & 207, To say the hotel was no way near full we were not impressed they could not accomadate this request. The bed was very comfy. The restaurant staff were fab & Mindy & Kenneth at the pool bar were amazing. We liked to eat outside at lunchtime I think between the 4 of us we had everything off the menu with no complaints. Inside my favourite meal was the Beef Brisket with garlic mash.The omelette's at breakfast were great, There was always something for everyone even a fussy 10yr old. Santa waking the children up on Christmas morning was a very special touch from the hotel & the present my son recieved (scrabble) was fab. Thankyou Nikita & Santa 🎅 The beach on the hotel doorstep was wonderful & the kids swam in the sea just as much as the pool. We enjoyed how small the hotel was & everything in easy reach for a very relaxed week. Valarie was wonderful helping me choose a trip,which were limited because of covid. We all really enjoyed the sunset cruise & would highly recommend it. Yes we would visit again, hopefully when allowed freely outside the hotel when covid subsides. Thankyou for a lovely Christmas.

Not so good - rather long! Had to pay for drinking water (and go to reception to pay, get receipt copied then go back to the bar to get it!) I would have thought in a hot place water and being all inclusive, water would have been provided. Long queues to get any drinks. Restaurant had the feel of a canteen and, due to the design, the noise was incredible at times. Food was passable - not inspiring, limited choice and just continued the canteen feel. The tea/coffee station wasn't kept topped up and, when asked for tea bags, staff came back with one. The milk was sitting in a bucket of luke warm water, which was apparently fine. The beach grill did good food but you could sit there for 20 mins before even being approached Staff were friendly and helpful but lack of management and joined up working or distinct roles meant they were probably busier than needed to be running back and forth for single items. We were moved to a sister hotel after 2 days as they were closing due to lack of incoming guests. We were not informed by the hotel and only found out by rumour - later confirmed by our tour operator. The warm welcome of arrival was distinctly lacking on departure with no guidance as to who was going in which taxi. I appreciate they must have been disappointed at the closure but it's not our fault. Glad the stay was only 2 days.