Name: San Antonio
Address: Imerovigli, Greece, Greece, 847 00
Telephone: +302286024388
Price range: from £802.23pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

This is my experience as a solo, female traveller.
I came to this hotel as a solo female traveller and had high expectations after reading the other reviews. In fact I have been raving about how excited I was to get here and have down time in this special looking little gem. 
Upon my arrival at approx midnight, after a delayed plane and traveling since 11am Sunday morning , there was no one in reception to greet me. A man finally approached stating “ Yeah?” I answered hello to which the man stated again “yeah?” I answered I would like to check in, please?! He then couldn’t find my room reservation. In the end he got my key and took me to my room. 
The room was presentable, clean. 
I requested to have room service for breakfast the next morning, he said you’ll have to run down and order it in the morning. My response was okay!. 
The views are outstanding but they are all around the island from other hotels. This is not my first time in Santorini. The pool is refreshingly cold. The food is good and well presented. 
When I returned to my room after dinner, on Monday night,  there was a bottle of rose and some nibbles waiting for me. 
I had a holistic massage with Anastasia on Tuesday morning,  and it was wonderful. She took excellent care of me. Highly recommend spa treatments. 
€40 taxi to Oia but decided to get a bus outside for €3 as normally would hire a bike but decided to do things slightly different this time as only up the road from the main town. Taxi back cost £35. 
Prior to arriving, via email, I requested late check out with the cost -€180 - I decided that that was unreasonable as other 5* offered late check outs for £60 and majority of the time I was lucky enough to get it for free. My expectation wasn’t to get it for free but €180, I feel, is excessive for any guest. And so I was offered the spa shower and facilities so I agreed to that. Fantastic!. 
When I returned back to my room, on the Tuesday, my room had not been completed by cleaning services. The bathroom bin had not been emptied, you can’t flush the loo paper so it’s a bit unsanitary. Old glasses had not been taken away, there was red stains left on the table that were not cleaned and some glasses were left on the table outside. The sink hadn’t been cleaned nor had the products been replaced. And a plate with desert from the morning was left behind. The bed was half made and shabby, the room was not to a standard that I would expect when I have paid what I paid like the rest of the guests. Just not good enough. 
When I reported this to reception, one lady came to the room and apologised and agreed it wasn’t to standard. She also said regarding the shower that I should have made them aware of my departure time. It’s not my job to gather guest information, I came here to relax and enjoy my hard earned, time out. These details should have been collected whilst I was in reception, numerous times, today. Thats called deflection. 
Two cleaners turned up at my door but I turned them away as this was not the appropriate time, the work should have been done already. Reception basically told me that I had “turned away” cleaning staff this morning, when no one approached my room all the time I was here prior leaving to go into Oia town at 13:55hrs. So the bed was made but not very well and fresh towels left but nothing else was done. And my room was completed satisfactorily on Monday but Tuesday it’s turned out to be a complete mess. I always leave my room tidy for the cleaners as I know it’s helpful to them. 
Reception called and offered 30mins in another room so that I could at least have a shower before my journey home. I requested, given the nonsense service tonight (I have tomorrow to go), they could offered the room, complimentary but this was rejected. It’s a choice that can be changed but clearly don’t want too. I took the 30mins as had I said no and became demanding, I could have lost the 30mins shower, altogether. 
I won’t be returning as already booked for next year in Oia but what a shame that this visit has turned out to be a stress. I came here thinking I would receive outstanding services like previous guests and not too dissimilar to other 5* hotels I have stayed in on the Island. I hoped I would be leaving to go home, glowing and feeling looked after but I just ended up paying to feel like I’m the inconvenience. I know other guests have had the most wonderful time and feel so happy for them that they got that experience, I just feel jealous that I can’t write a positive experience for myself. 
I will not  recommend this hotel,  and don’t have high expectations as they may not be capable of meeting them. I don’t feel service at this hotel is exemplary or even good enough, in my experience.

Let down

The hotel is beautiful. The views from the terraces, pool and, if you have in your suite, from the hot tub are absolutely stunning. The ladies at the reception are also very friendly and helpful with anything you may need (car rental, directions etc.). Room, terrace and hot tub are cleaned nicely every day. The hotel is built into the mountain in a way that you are totally shielded from the winds. The hotel is located between Oia and Fira which for us as a plus as you are away from all the hustle and bustle and tourist herds. It is beautiful that the hotel has kept the church of San Antonio within its entrance hall.

We do not speak Greek but it seems that the waiters at breakfast made comments about guests. The bed/matress in the room needs to be changed. It appears it had been used for a while as it was compressed in the middle and therefore not very comfortable. The restaurant on site is on the expensive side. You definitely get a better deal if you go out into the cities Finally a comment not about the hotel but Santorini itself. It has been 10 years since my last visit and it definitely feels like this island has lost its authenticity unfortunately. Places like Oia have become 100% touristic, locals, little churches and its authentic charme have disappeared. At the same time I can see the dump in Santorini is growing daily.

We had a lovely stay away from the crowds.

The hotel is without doubt beautiful. The views incredible. The food was outstanding. Unfortunately during my stay one of my dresses was taken from my wardrobe. I reported the disappearance to reception and was told that they would check with the laundry and cleaning staff. The dress did not reappear and I was told that the owners and management had agreed to reimburse me for the cost of the dress. Reception was in my view quite dismissive of the problem and informed me that their staff are completely honest which clearly in this instance could not be possible. On my return I sent my banking details and a cost. Unfortunately my email and subsequent follow up emails have been ignored completely which has added to the unsettling experience. The trip was to celebrate birthdays and the dress had been a gift. It ruined the experience entirely. I worried about what else might go missing during my daily excursions. I have never experienced something like this before and I unfortunately would not recommend this hotel at all on this basis.

Trust issues!

So, I want to start by saying that the initial problem wasn't the hotels fault, but the follow up and inflexible customer service cost us $2,000.

We were stoked to stay here. What a beautiful setting. We booked 4 nights through my credit card (Capital One - USERS BEWARE! It's adults only and C1 doesn't advertise that properly!!!). As you can see, it is an adults only hotel but Capital One's travel portal doesn't advertise that. We were stunned to find that out when we tried to check in after a long trip from the US with my 1 year old daughter. We had to find somewhere else to stay.

I have no problem with the hotel enforcing their policy. What absolutely sucked was they claimed they were "unable" to issue any kind of refund because we booked a "non refundable rate." I showed them photos of the advertisement that I had when I booked and had hoped they would recognize the innocent mistake and refund my money. They refused - on multiple occasions. So we were out $2,000 (Credit card company wouldn't reimburse either - which is another issue). I guess this is within their prerogative, but it was shocking and beyond disappointing. We have to make up that money in our budget now somehow. We were initially planning on returning without kids, but when we found out they refused to help us out, it left such a bad taste in our mouth that we couldn't possibly stomach coming back. It was an absolutely awful way to kick off our vacation and left a cloud over our heads.

On a side note, we did end up staying at the Aqua Luxury Suites in Imerovigli and were EXTREMELY pleased. If you're on the fence, I'd recommend that place 100%. They even went out of their way to give us a room upgrade. A total opposite customer service experience!!

Lost $2,000 with this place.

The hotel is amazing with wonderful views from both the rooms and the pool.
The staff are attentive and there to please.
The location is halfway between Oia and Fira with a walkway to both passing behind or get a taxi like I did!
A hidden gem of a hotel.

Perfect Stay

This recently built hotel is located very close to the sea, 100 m above the sea level, right between the villages of Oia and Imerovigli. Settled in Santorini's volcanic rim, the hotel offers breathtaking views overlooking the Caldera. The port of Santorini can be reached in approximately 20 minutes-drive. It is perfect place for guests looking to stay away from the crowds and disconnect from their daily lives.

Europe

Norway

Escorted Tours

Cruises

South East Asia

Laos

Private Tours

Antarctica

Poland

East Asia

Japan

Escorted Rail Journeys

Hong Kong

Singapore

North America

Canada

Vietnam

Holidays

Solo Tours

Thailand

Multi-Centres

China

Indian Subcontinent

India

Kerala

Nepal

Escorted Walking Tours

Indian Ocean

Sri Lanka

Turkey

Seychelles

Latin America

Guatemala

Lithuania

France

River Cruises

Spain

Croatia

Bali

Malta

Chile

Argentina

Algarve

Africa

Morocco

Cyprus

Middle East

Abu Dhabi

Albania

Indonesia

Taiwan

Madeira

Mongolia

Colombia

Egypt

South Africa

Philippines

Madagascar

Namibia

Bhutan

Botswana

Central Asia

Georgia

Kazakhstan

Tibet

Caribbean

Jamaica

Portugal

All trip types

Cambodia

Costa Rica

Dubai

Maldives

Mauritius

Kenya

Australasia

Australia

Cuba

South Korea

Czech Republic

Tanzania

Peru

Brazil

Romania

Jordan

Kyrgyzstan

Borneo

Malaysia

Uzbekistan

Tenerife

Lanzarote

Benidorm

New Zealand

Fly Drives

Mexico

Israel

Ecuador

Netherlands

Italy

Austria

Iceland

Oman

Gozo

United Arab Emirates

Costa del Sol

Greece

Gran Canaria

Antigua

Grenada

Majorca

Saint Lucia

Barbados

Fuerteventura

Opening Times

Mercury Holidays opening times

About Us

Contact us

Online Brochures

Order a FREE Brochure

Terms and Conditions

ABTA & ATOL

How to Book

Holiday Insurance

Airport Extras

Charities we support

Early Holiday Booking

Privacy Policy

More Info

All inclusive holidays are all about keeping things simple and stress-free. Leaving you with the sense of relaxation, knowing everything is covered and there are no extra expenses!

All-Inclusive

Pay no extra for being a solo traveller with our no single supplement special offers!

No Single Supplement & Solo Offers

Stay longer for less, with our stay 14 nights pay for 7 nights holiday deal! This offer is available with a great selection of our hotels

2nd Week Free & 14 Night Offers

Stay 21 nights pay for 14 nights! Choose one of our excellent value long stay holiday offers. Stay longer for less!

3rd Week Free & Long Stay Offers

Discover our very best holiday, tours and cruise offers, hot off the press!

Newspaper Offers

Special Offers

Exclusive Discount Unlocked

Exclusive Discount Unlocked - Save £200pp on all 2026 Tours with discount code DEAL200

View Tours →

Exclusive Discount Unlocked - Save £200pp on all 2026 Tours with discount code SOCIAL200

Special Offers (view all)

Trip Type

Sort by

More Info (view all)

San Antonio

Your holiday to Greece is just a phone call away

Call our Travel Specialists today on 01732 809 181