This modern and luxurious hotel is located in Santa Eulalia's promenade just beside the river. It is approximately 500 m away from the city centre and within walking distance from the local sandy beach and a short drive from the best coves of the island. In the immediate vicinity guests will find a wide range of restaurants and bars suitable for all tastes. Dalt Vila and the city lie at less than 20 km from the hotel. Ibiza airport is approximately 20 km from the hotel. It is the ideal hotel for discerning customers who want a service that fits their needs for a pleasant and relaxed stay.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
From the moment we arrived we experienced 5 star service. Buffet and al a carte both excellent quality with plenty of choice. Mixology expert Eva was a gem ..get her to mix your gin and tonics. Marisa in the restaurant always looked after us at breakfast and Pedro at dinner. Pablo runs a great restaurant and finally Jorge provided a brilliant personal service The only hotel we have booked to come back to ever Sunjay and Jayne room 1105
A really nice welcom at this hotel, the staff is really friendly. The hotel is clean and beautiful. Only the bar at the pool was not open in the night...
We had a really nice stay. Would love to come back.
Good location, at the edge of St Eularia but close to restaurants, etc. Beautiful swimming pool and our room had nice view over the pool and gardens. Our request for adjoining rooms was met...
Staff is very friendly and obliging (although somewhat clueless about restaurants, nearby logistics so I did a better job booking places to eat myself)). We were on a B&B basis given that there are so many restaurants for all tastes walking distance. Nearest beach is 5 min walk maximum although we didn't like it because of too much algae, muddy water and zero waives. Rooms were very spacious, all with balconies and cleaned well. Breakfast was very good and no problem getting a table. Evenings were very quite with zero activities/entertainment so glad we were going out in the evenings. Overall we enjoyed our stay despite it being not 100% value for money.
However, I felt that the hotel could have improved certain aspects for it to be a truly 5* property as no free water was provided in the rooms (easy to do), we had to go to a nearby supermarket to stock up; no turndown service which I would expect from a 5* seaside resort; toiletries provided were somewhat scarce (no individual shampoo/conditioner, but body lotion); no service at the pool (although a lunch cafe/bar is very close by so if need be one can order there and it would be delivered to your sunbed). I also found it a bit odd that there while hotel was full and there have been some shortage of sunbeds there were 4 balinese beds at the back for which one had to pay E50/day which seemed not to be enforced at the end - better to either remove a chard stating charges or replace those beds with normal sunbeds to provide additional capacity.
Fabulous gin & tonic cocktails by Eva in the lobby bar, very friendly, ian and Lucy In fact all the staff at the hotel have been excellent. The food quality in all restaurants have been lovely too. The bedrooms could just do with a bit of update.
All the staff are so accommodating and friendly, we ate at the pool side and we're pleasantly surprised at the quality of food(Diva+Andrea were lovely two very nice young ladies who were always smiling) we had half board but ate out some evenings, if I was to recommend I would say go bed and breakfast, having our tests before departure was done at the hotel and the doctor who did the test Mari made it so easy, prompt results and even a printed copy, the passenger locator Qr. codes were also printed for us by the wonderful Migel on reception who seriously can't do enough for everyone he is genuinely a super star he never got impatient, Alyandro also patiently showed me how to request a test and booked the slots for 3 of us and lastly Paula lucas helped me with my phone, if in doubt they will go that extra mile, the pool facility is excellent, we will visit again