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  • Tenerife
  • Puerto de la Cruz
  • Gran Hotel Turquesa Playa

Gran Hotel Turquesa Playa

TripAdvisor Review
Spain, Europe
Puerto de la Cruz

Smart, modern and bursting with facilities, the Gran Hotel Turquesa Playa is one of Tenerife's finest hotels. Guests can enjoy astonishing views out over the pool, sea and mountains and hear the gentle lapping of the sea on the shore; the Playa Jardin beach is just 150 metres away.

With 350 rooms, the Gran Hotel Turquesa Playa obviously has the look and feel of a bustling hotel, and it's a fun place to stay for families, couples and single travellers. Facilities are wide ranging and service is still very much geared to making sure every single guest is enjoying their Tenerife holiday to the full.

From the Gran Hotel Turquesa Playa you'll feel like you can reach out and touch the mountains:

When you visit Tenerife, you'll want to be as close to the beauty of it all as you possibly can be. That's one of the many reasons why the Gran Hotel Turquesa Playa is such a great choice of hotel. Aside from its four-star amenities and great service ethic, it's wonderfully situated. The hotel is flanked by mountains to the rear and looks out over the sea. So you'll always be able to appreciate the natural wonder of this beautiful island.

You'll certainly be able to enjoy a wonderful view from your comfortable, impeccably furnished hotel room. With a furnished balcony or terrace, you'll have every excuse to sit out and just bathe in the beauty of it all.

All en suite rooms are air-conditioned in the summer and come equipped with TV, music channel, direct dial telephone, fridge and hairdryer. Wi-Fi and room safes are also available at a fee.

Given its broad appeal to so many different types of visitors, the Gran Hotel Turquesa Playa boasts a wide range of amenities too. There is an indoor and an outdoor pool to choose from, as well as two bars and a restaurant.

With a sports area and games room, shopping area and mini-cinema there is plenty to keep everyone entertained. There's even an entertainment programme.

The exceptional facilities and 'everyone welcome' approach makes the Gran Hotel Turquesa Playa one of Tenerife's foremost four-star hotels and gives a great introduction to some of the many attractions that Tenerife has to offer.

Availability & Prices

Departure Airport
Board Basis
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  • Swimming pool
  • Indoor heated pool
  • Children's pool and playground
  • Restaurant
  • 2 bars
  • Fitness Centre
  • Sauna * & Jacuzzi*
  • Sports area & Games room
  • Squash*
  • Mini-golf
View all
  • *Some facilities may incur an additional fee

Room Types

Twin Room
View description & photos

The Local Area

The Gran Hotel Turquesa Playa is ideally situated with views over the pool, sea and mountains behind, just 150 metres from the Playa Jardin Beach in Puerto de la Cruz.

Trip Advisor Reviews

Trip Advisor
TripAdvisor Review

Difficult times, doing their best!

Review by Brian C verwood

We were booked at perla hotel, arrived to find it closed, told by a notice on door to phone taxi and hotel will pay the taxi fayre. Arrived at the hotel, and checked in! Yes we were booked. But they don't pay taxi as on the notice...

Nice room, food very average, not very hot. BUT all the staff are doing their best during the virus situation. WI FI is expensive and sold per instrument per day! And you need to fill in UK forms on line before you fly home so had to buy it for that reason. It is one of only 3 hotels open, so we didn't have much choice. Booked via love holidAys and will be contacting them when we get home = why was our booking made at a closed hotel ?.

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TripAdvisor Review

Great value, wonderful staff, kid-friendly

Review by Chelsea L Nuremberg, Germany

We are a family of four with 2 children, so it is often hard for us to find suitable vacation places. This hotel ticks all the boxes, and the price for our package holiday was really low. The apartment we had within the hotel complex was very spacious with one separate bedroom, so not only could the kids sleep well but even the parents :-) There was a separate kids pool with only 45cm depth, which was perfect for extensive and safe pool fun time! :-) This was comforting, as the waves in the sea have rocks in them, so the beach was not really for swimming for the kids...

Otherwise, the beach with the black sand and walking distance from the hotel, was great. It seemed that around March with 25 Celsius temperature on average is the perfect time to come here. The food in the hotel restaurant (we had full board) was decent, especially given the amount of guests there were. For every lunch and dinner there was a different kind of fresh fish on offer, which was impressive. We weren't impressed by the surrounding area (many hotels, but no visible town planning, and quite a few ruins/empty lots) but that didn't matter much to us, as we are not so active given the age of our kids. As a family, we can whole-heartedly recommend this hotel especially given the low price we paid.

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TripAdvisor Review

I forgot my rings!! Management support.

Review by Patricia C

I love this hotel. Staff have always been so helpful and friendly. Food selection is generally very good/excellent. Rooms vary but after 4 visits to this hotel I've never been disappointed. I would now like to return asap to collect my rings which management assured me would be kept safely until reunited with me...

I inadvertently left them on the vanity unit and walked out without them. I rang the hotel from the airport once I realised and the management quickly recovered them from my room 254. I was so grateful but disappointed they couldn't just post them to me. I tried a courier agency but this was complicated with the arrival of Covid. I look forward to visiting very soon, enjoying the lovely ambience, staff, and being reunited with my rings!! I would highly recommend a holiday at this hotel and I'll share my update of being reunited with my previous sentimental cherished rings!!

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TripAdvisor Review

Terrible hotel

Review by dublinphilo dublin

Was on a group holiday with the Travel Department. The hotel was shabby, bed linen poor. Paid extra for a seaview room, wall on balcony was so high couldn’t see the sea...

The staff member (female) on checkin was very aggressive and not helpful. We didn’t have cash for rental of safe and she wouldn’t take a card and called the next person even tough we were not finished. We had full board but rarely ate in the restaurant. The food was terrible. Everything either overcooked or undercooked. We complained one of the few times we were there to the waiter about chicken that had blood on it. The waiter took the plate and shrugged his shoulders. We presumed he was going to the manager with it but we saw him scraping it into the trash.
It is about a 25 minutes walk from the centre of Puerto del la Cruz and the surrounding area is dirty and rundown. Not a pleasant experience all round

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TripAdvisor Review

Great food, shame about the beds

Review by Christopher C Gravesend, United Kingdom

We had two separate stays here. First one without any worries and the second under a lockdown because of Covid-19. The pluses were, it is a large spacious hotel with a 20 minute walk to town and a local beach 10 minutes away, we had "all inclusive" with various bars situated within the hotel...

Breakfast, lunch and evening dinner were good (all buffet style) with plenty of choice. Staff were efficient and friendly. The downside and I have experienced this before at other establishments, the beds and bedding were not good. Bed mattresses were uncomfortable and the pillows lacked any proper filling. The rooms were kept clean and we could receive English channels, which on our lockdown stay was priceless. We were made to pay for wifi in our rooms (although rules were relaxed on our 2nd stay, we did receive free wifi in the room), poolside the wifi is free anyway and to pay for a room safe. Our first stay room overlooked private apartments and with curtains drawn felt very exposed, no net curtain or blind, so we had to virtually keep curtains drawn. Both our rooms had a balcony. On our latter stay the hotel began to shut down, sun beds removed from the pool, then tables and chairs taken away to discourage outside socialising which just pushed the dimishing guests inside. The whole process was to drive you back to your room. Of course that isn't the fault of the hotel management they were obeying governmental orders. Overall I was happy with our normal stay and will not judge it on its enforced rules. I do feel sorry for the staff who had to portray a happy demeanour while knowing, as from this coming Tuesday, their jobs disappear.

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