Every day at the La Carabela Apartments in Puerto de La Cruz should include at least half an hour on the balcony. Pull up a chair, pour a drink and take in the wonderful ambience and far reaching views across the town. The patchwork of stylish hotels, sub-tropical trees and distant mountains sums up this part of Tenerife perfectly.
There's so much to see and so many places to explore, and as a special bonus, guests of La Carabela Apartments are entitled to free admission to the beautiful orchid gardens in Puerto de La Cruz. It's a great way to start your sightseeing.
For anyone who relishes the opportunity to holiday entirely on their terms, (with self-catering, half and full board options available) holiday apartments are a great choice. Particularly if you choose a stylish apartment complex like La Carabela Apartments with all its amenities and a 'Category A' rating.
La Carabela Apartments in Puerto de La Cruz comprises two linked buildings attached by a stunning walkway and reception area. In the middle is a domed restaurant – like a green tinted and shaded conservatory. It's a beautiful spot for a meal and a convivial evening.
Your studio rooms come with a private bathroom and a fully equipped kitchen with hob, sandwich maker, coffee maker and fridge. The emphasis is on light furnishings and space – these are really spacious apartments that you can spend time in without ever feeling hemmed in.
Another advantage of having two linked buildings is that each has its own swimming pool, and you can of course use either or both during your stay. There is also a solarium for ardent sun seekers.
This being Tenerife, the sea is never far away. At La Carabela Apartments you're just half a mile away from the sea front with its sandy beach and views that stretch for miles.
Here, in Puerto de La Cruz, in the in the shadow of the mountains, with the sun smiling down, you'll be able to appreciate the unique beauty of Tenerife.
La Carabela Apartments is a studio apartment complex in Puerto de La Cruz. It is made up of two separate buildings linked by a glass dome housing the reception area, the restaurant and bar. Each building has its own swimming pool. It is within half a mile of the sea front. Nearby there are restaurants, bars and shops and a supermarket, chemist and bank. La Carabela Apartments restaurant offers a full daily service of breakfast, lunch and dinner. Guests receive FREE entry into Orchid Gardens in Puerto de La Cruz.
We were only looking for a cheap bed for the night and were pleasantly surprised. The place is in a lovely quiet area on the upper part of Puerto de la Cruz and is extremely peaceful. The view from our room to Teide was spectacular (see photo)!! The lady at reception was very kind and the food was good home cooking...
Not a huge choice but it was all tasty and hot! We will definitely return!!
It is a small apartment hotel with two parts newer and older houses. The room got to the second floor, the room itself was simply furnished with a view of the pool, which is located in a roofed glass house. Room clean (cleaned daily except Sunday), apartment with small kitchen with all necessary utensils, fridge, microwave oven, stove) if you want a kettle or coffee machine then it must be rented separately), there is a TV lock and a wallet...
The balcony door did not want to go well, otherwise the hotel is in a good area and quiet. Breakfast in a good Swedish buffet style.
Would never stay here again had to report the pool because it was dirty and cloudy they never wash around the pool area never in the 2 weeks had bedding change we did ask staff was unfriendly and also didnt change the bins for a day food as awful so wouldn't eat there so had to move room because the bath was leaking I dont recommend at all
We have recently just returned from what we hoped would be a lovely relaxing holiday for my partner and I. From the get go we were instantly disappointed, to an extent that we booked our flight home the same day we’d arrived- we were booked in for 7 nights. (Bare in mine that my boyfriend and I are far from well off and it cost €320 for us to get home, but it really was that bad)...
For starters the staff where unfriendly, judgemental and overall pretty unhelpful. We were given no tour or even any information as to where things were like the pool etc and just left to find our room on our own. We booked to have a double suite with a balcony but when we got to our room there were just two single beds pushed together. The balcony was below the first floor, meaning there was no privacy and nothing like the balcony we’d been expecting with the photos on the website. The lock to the balony was also pretty knackered, meaning it really wouldn’t be hard for anyone both in the hotel our outside to break in. There was no AC, no TV remote, no key for the safe and the kitchenette was dirty with hairs all over it. The bathroom was okay, except the toilet had dirty marks in the bowl, not to mention all the decor was brown. Overall just pretty delapidated and poorly maintained. You could also hear everything that was going on with all the doors closed, kids screaming, loud music etc. We did even ask the receptionist if we could change room for a double bed and balcony that wasnt below ground, but they told us they were fully booked, which we found hard to believe as we must have only seen a handful of people around the hotel during our time there. After all this we weren’t too upset, as we planned to only use the room for cooking the occasional meal and sleeping but it somehow managed to get worse. After speaking to a local he informed us that anywhere on the north side of the island is mostly always cloudy, all year round and not really a place for tourists who come to relax in the sun. When planning the holiday I had been thourough in looking into all the nearby restraunts/cafes/shops, yet to only realise once we got there that everything was on a massive incline. Meaning if you wanted to pop to the shop you’d have to walk back up an extremely steep hill. This limited the things we could do and obviously as there was no sun to sunbathe and nothing to do in the room, it left us a bit stuck. After saving up for this one holiday all year, it left us extremely deflated and after a little cry we decided we’d enjoy ourselves more in rainy England- which says a lot! Overall, awful experience and not worth the money in the slightest. Completely misrepresented photos and descriptions of the hotel + rooms, extremely unsatisfied.
Having a real joy to stay in this place over a year ago changed to despair and hopelessness upon arrival this year. A person at the reception dropped us a bomb: they didn't have a room for us. What we learned about the reason was that three rooms on the second floor had some (floor)problems.
Not telling us but showing between lines it became clear for us that they had already decided to send us to an another apartment hotel, but when we questioned their decision we were told that after the first night at the other place we can come back to La Carabela for the rest of our stay...
We chose not to come back.
I am working as a customer service person back at home so for me this case showed absolutely a poor level of customer service when facing problems. A receptionist didn't listen to our worries, talked while we were talking, didn't understand my questions although I was saying a word at a time. They were not sorry at all...at least they didn't say that.
I recommend customer service training for the reception personnel, because this way they are closing their doors for potential returning customers.