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  • Tenerife
  • Santa Cruz de Tenerife
  • IBEROSTAR Grand Mencey

IBEROSTAR Grand Mencey

TripAdvisor Review
Spain, Europe
Santa Cruz de Tenerife

Situated in a quiet residential area of Santa Cruz de Tenerife, the elegant, upmarket hotel is the epitome of class and luxury on the island. It his housed in a beautiful colonial-style building, only 50 metres from the García Sanabria Park. The old town, the city centre and the ferry port with connections to other islands and the Spanish mainland are within a short stroll. The fantastic hotel was renovated in 2011, offering rooms with the stylish décor of the 1940s and 50s, expertly blended with sophisticated, 21st century amenities. It surrounds an impressive courtyard of more than 8,000 m2 with lush gardens and a great pool area. Guests can indulge in total relaxation in the excellent, 2,000 m2 spa & wellness area, stay active in the fully-equipped fitness centre or just relish the delicious cuisine of the hotel's restaurant. Impeccable service, extraordinary facilities and a superb design combine to offer guests an unsurpassable experience. The establishment offers free transfer to Teresitas beach in Mencey. The service is from Monday to Friday.

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7 nights
Bed and Breakfast
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Facilities

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Car hire*
  • Room service*
  • Laundry service*
  • Launderette
  • Air conditioning in public areas
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Service oriented with lovely team, clean with great food

We spend 4 days (in 5 rooms in total, 9 guests) in that great hotel with lovely rooms, service oriented team, ready for help in any matter (my wife needed help assistants), great breakfast.....so, in total very recommended!!

TripAdvisor Review

Grand old hotel

Stayed for 4 days in March for my birthday and loved it. Room was lovely, looking out onto the courtyard, breakfast was excellent with great selection and freshly prepared items, but no menus, so you just needed to ask. Also used the pool and Spa and had a massage which I'd highly recommend although some parts of the Spa were closed still due to covid...

Overall a lovely hotel and great value

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TripAdvisor Review

Beautiful hotel in great location to explore Santa Cruz

Review by Julian1976 Kassel, Germany

Beautiful hotel with friendly staff. We had breakfast which was great. We had a beautiful room looking at the pool...

There are different option with different prices depending on the booking agency. Check the different options. Nice pool for swimming. Great location to explore the city.

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TripAdvisor Review

3rd stay and always great

Review by Dari044 London, United Kingdom

Visited again the Grand Mencey, And another great stay. The staff is just so welcoming, friendly, warm and helpful. The mencey restaurant has defo some room for improvement at dinner time,( buffet nights were very enjoyable) until then we will keep swapping our dinner to Lunch at the lovely restaurant by the pool. I hope on our next visit the COVID rules will be relaxed as seeing the poor waiters rushing around the outdoor tables at 27 degrees having to wear masks I find it a bit cruel ( this obviously only my point of view) Also asking guests to wear a mask while doing cardio in a semi outdoor gym is just not right or healthy. Will see you all again soon

Many thanks again

TripAdvisor Review

A hidden gem in a relaxed city with attention to detail.

We stumbled upon this hotel purely by chance on a booking site and had never heard of Santa Cruz before, so we’re slightly unsure of what to expect of the hotel or city.

Neither disappointed.

From the moment we arrived at the hotel and were met by friendly, attentive and efficient staff it set the scene for the rest of our stay.

Despite the hotel being 5* it is far from stuffy and has a very relaxed vibe.

It is ideally located nea beautiful gardens and our room had a nice view of the mountains and over the port. The room itself was clean and very comfortable with a high standard of fit out.

We stayed bed and breakfast, which turned out to be a great choice as the breakfasts really were amazing. Great choice of food and drinks and very friendly staff.

The pool area was a little sun trap and there was always spare loungers and a lifeguard there.

It took just over an hour on the bus from the airport (TFS)...

We would also like to thank the member of the reception team who walked down to the bus stop we had been told to wait at, to inform us of a change of pickup point for our transfer home - above and beyond! . Santa Cruz, whilst may not be a typical tourist destination on Tenerife had lots to see and do and catered well for all tastes of food and drink.

Would we got back - yes….will we back back, most certainly!!

Thanks again.

I & S

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