Situated in a quiet residential area of Santa Cruz de Tenerife, the elegant, upmarket hotel is the epitome of class and luxury on the island. It his housed in a beautiful colonial-style building, only 50 metres from the García Sanabria Park. The old town, the city centre and the ferry port with connections to other islands and the Spanish mainland are within a short stroll. The fantastic hotel was renovated in 2011, offering rooms with the stylish décor of the 1940s and 50s, expertly blended with sophisticated, 21st century amenities. It surrounds an impressive courtyard of more than 8,000 m2 with lush gardens and a great pool area. Guests can indulge in total relaxation in the excellent, 2,000 m2 spa & wellness area, stay active in the fully-equipped fitness centre or just relish the delicious cuisine of the hotel's restaurant. Impeccable service, extraordinary facilities and a superb design combine to offer guests an unsurpassable experience. The establishment offers free transfer to Teresitas beach in Mencey. The service is from Monday to Friday.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
Had a short but wonderful hotel for both business and pleasure. the gardens are peaceful and well kept. The rooms large and very clean...
I will go back to this hotel and will not hesitate to spend more time, to get the very best of the hotel.
Me and my wife had a very pleasant time while processing the check in due a very nice attitude we got from the staff at the reception. The Hotel is located very close to the center (about 10 min waking distance. the room was clean and comfortable bathroom OK , WiFi OK, parking OK (there is a way to walk from the parking direct into the hotel yard), Breakfast was amazing with a great variety of food...
we enjoyed our stay and definitely would come again.
Stayed 4-16th March and it was our 4th visit.
Hotel is located a short walk from many great local restaurants , the park and into the main shopping area. Rooms are generally a good size, kept very clean and towels/ bedding changed regularly...
Only problem we've always found is the shower doors always leak, so you have to mop up with towels.
Our first week was wonderful. We enjoyed the gym and poolside. Customer service helped us hire a car for the day with a local company. (30 Euro). We enjoyed the many wonderful local restaurants.
Then I fell sick (not covid-19 !) and the Coronavirus restrictions started to kick in. This is when the staff and hotel excelled. Nothing was too much bother. They frequently asked what they could do for us. Pointed my wife in direction of local chemists, shops, etc during shutdown.
Special mentions to Laura (Customer Services) and Ayesha (Gym) who were always friendly and helpful. But everyone was friendly and helpful during an extremely stressful time for everyone.
We hope to return as soon as we can and hope everyone survives through this difficult period and the Hotel retains its excellent staff.
Due to the corona virus I couldn't actually profit from all amenities as everything was closed. Hence, I am also not able to assess the hotel with the best critics meaning 5 points. But I am sure it ordinary times it is worth it.
Iberostar Grand Mencey offers an amazing breakfast buffet and staff being very motivated, friendly and braving the extraoedinary situation...
In fact, the hotel even locked down temporarily.
Couldn't use the SPA offered but the gym once before it was not allowed anymore. Great location in general. Walking distance to the city centre and the coast.
Only point to criticise is the ongoing construction work close to the hotel which made me waking up every single night. That basically applies to the rooms facing to the beach.
I will return, probably in 2021, to finally spend real holidays here!
stayed here for 1 week(!). spent a lot of extra money at the poolside/bar. well, it's a cool place, just be aware of the very arrogant (front office)manager who didn’t provide me with a complimentary late-checkout just until 2pm on my last day...
he wanted to charge me 25 bucks for 2 additional hours! very disappointing compared to other 5star hotels i usually like to stay and recommend. besides him the stuff was lovely. and the place quite enjoyable.