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  • Turkey
  • Marmaris
  • Elegance Hotel

Elegance Hotel

TripAdvisor Review
Turkey, Europe
Marmaris

Located on a flat seaside promenade and boasting direct access to the beach, the Elegance Hotel is well-positioned to take advantage of the bay, mountains and harbour of Marmaris. Wind your way down the picturesque promenade towards the restaurants, shops and bars of Marmaris, located 2km away. Icmeler Beach, located 5km away, is popular for its stretches of fine, golden sand and sparkling, clear water.

Soak in the sunshine, forest-clad hills and sparkling waters of Marmaris from the Elegance International's Hana Beach wooden pier, which extends into the ocean giving visitors the ideal spot to take in some sun and surf, and, at night, enjoy outdoor drinks and star gazing. Make the most of the Meditteranean's year-round sunshine on a lounge chair on the beach or at one of the hotel's 2 pools, or sip on something cold at their beach bar or pool bar.

The Elegance International offers an abundance of facilities, including a spa and wellness centre, health club, selected sports facilities, watersports* and a kids' club. For those looking for some pampering, the on-site Turkish bath (hammam), steam bath, sauna and jacuzzi may be just the ticket.

With a choice of 3 restaurants and 5 bars, guests are spoilt for dining and drinking options. The beautifully decorated Bouganville restaurant offers Turkish and international culinary treats in an open buffet, and guests can opt for the à la carte restaurant at a fee.

The hotel's elegantly furnished en-suite rooms are air-conditioned and guests can make use of the mini bar (stocked daily with water), satellite TV and safe. Room service and in-room Wi-Fi are also available.

*Some facilities may incur an additional fee.

Availability & Prices

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Facilities

  • 3 restaurants
  • 5 bars
  • Spa and Wellness Centre*
  • 2 swimming pools
  • 1 children's pool
  • FREE Wi-Fi
  • Health Club*
  • *Some facilities may incur an additional fee

Room Types

Single Standard Room
24m2 WiFi
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Side Seaview
23m2 WiFi
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Standard Twin Room
23m2 WiFi
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The Local Area

Located on a flat seaside promenade and boasting direct access to the beach, the Elegance Hotel is well-positioned to take advantage of the bay, mountains and harbour of Marmaris. Wind your way down the picturesque promenade towards the restaurants, shops and bars of Marmaris, located 2km away. Icmeler Beach, located 5km away, is popular for its stretches of fine, golden sand and sparkling, clear water.

Trip Advisor Reviews

Trip Advisor
TripAdvisor Review

Probably a 4* Hotel, but overall still lovely holiday. If it was a bit cheaper would get a 5* review.

Review by benjaminalmond2000 Bedford, United Kingdom

Stayed for a week, all inclusive. Location is beautiful, sea lovely. 2 pools were great temperature and can usually get a sun bed, especially around the quieter pool...

Room nice, had a few issues when I first moved into it (safe wouldn’t work, hairdryer turned on randomly every 2 minutes, no bath plug, but hair dryer resolved quickly and other two the next day. Massive Bed, tidied well but one day they forgot to do my room service; after prompting they came up and did it quickly though.

All inclusive didn’t include certain drinks, imported ones I think, but had Pina Colada and a few other nice ones, beer on offer was nice apparently (I didn’t drink).

WiFi was a bit of an issue. I managed to get it fine around the main pool, but not at the quieter pool. In room I got it in the bathroom and in a few places in the room; had one small spot where I managed to stream shows well but largely it was very slow in rooms if it could connect at all; that should be improved.

Food was fine but not brilliant, BUT I think that was partially due to COVID. All food was food temperature, but quite limited selection (2 buffet stands didn’t have food that I assume normally would). While selection was limited for buffet standards, most was nice, especially pasta, and fresh fruit and veg was lovely too. There was a queueing system, however, where staff served you your food rather than you doing it; I’m not sure whether this was a government or restaurant decision, but it didn’t really work and created more queues than it prevented.

Staff generally pretty helpful and friendly, a few of the food ones weren’t great however, seemed a bit restless and fed up, and did silly things like putting hot sausages overlapping with my pancakes so they tasted like sausage! Not a big deal though really, could’ve been avoided better if I used a separate plate.

Overall, however, I really enjoyed this break, lovely location good rooms and pretty good food and service. If you are an obsessive WiFi user, probably avoid this hotel, but if you are happy like myself to just use at certain times and don’t need it all the time, you’ll be fine.

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TripAdvisor Review

A substandard Hotel

Review by V5779CKgeorgeb

Let’s start with the food. The food is simply awful. Cheap & Basic...

There is only one “Restaurant” included in all inclusive and I would not pay the same Chef for the alternative “A la Carte” menu knowing how they cook the standard slop.... Also dinner is scheduled between 1900-2100, hardly a big time slot for the dinner service. Moving on there’s a limited Swimming pool towel service; we’ve been told all week they have run out of towels at 11am in the morning. So we use our room towels for the pool. Also there’s no hotel entertainment apart from DJ in the corner who plays a few R&B tunes as background noise until midnight, that’s it. Theres only one bar in the evening which is the pool bar with the R&B noise. The other hotel reception bar is always empty or not in use. There’s no Iron board or iron for the rooms. If you want any ironing done, you have to pay for the laundry service. The Hotel Shampoo & Body wash is cheap and awful..... Bring your own! The Air-conditioning in the rooms only go as low as 22C which at times feels too warm. The only nice part about this hotel is the all inclusive drinks and Bar Staff and the location of the hotel being in the middle of all the action and located on the beach! Oh also the Gym is a well equipped Gym for a hotel gym. The “Silence Pool” is nice & clean and relaxing as well! Maybe this Hotel was a 4 star 20 years ago!!! But in 2020 its definitely a 3 star being marketed as a 5, with 1 star food. If you want something Elegant then AVOID the Elegance Hotel.

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TripAdvisor Review

5 star deception

Review by sallycK1958GW

This Hotel looks lovely, first of all let me tell you about the food remembering this is a 5star hotel, breakfast consisted of boiled eggs pre heated omlettes, soup and salad all self service, the fruit juice tasted like water, don't expect any sort of English breakfast which can be bought outside for £2.70. We never bothered going for evening dinner after the fourth day, WE WERE ALL INCLUSIVE. As regards the pools the main pool played loud music from 10 am till midnight this was where the main bar was situated you could't hear yourself speak, A 20 year old DJ played hi hop music from 7pm so forget about any 40,50,60 year olds, forget about this hotel as there are no other bars open...

The other pool which is quieter and is for families serves beef burgers which you would't give to the dog, not once during our stay was this pool tiled area washed, children should not be allowed in this area. The manager of this hotel should be sacked as this 5 star hotel is run on a shoe string budget instead of 5 star luxury. I must praise the staff as they worked very hard.

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TripAdvisor Review

Amazing vacation in Elegance hotel

Review by G5037QKalexl

We've had an amazing vacation in Elegance hotel. Me and my wife stayed for a week in this hotel and we've spent nice time in Marmaris. Our room was always clean, we've had fresh towels everyday and everything we needed...

Food was so delicious! One week is definetely not enough to try everything that was offered in the restaurant. All the members of hotel staff wear masks. Also, it was enough sanitizers everywhere, even on the beach. We would like to say "Thank you!" to each member of Elegance hotel team for nice and unforgetteble vacation during these pandemic times!

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TripAdvisor Review

Good but not great

Review by 451lilyr

The week we spent at the Elegance hotel was definitely enjoyable. The hotel is in an optimum location, positioned on the strip right next to the beach with plenty of restaurants and bars, which were extremely lively and are probably even more so outside of the pandemic limitations. Our favourite spot was “Vamos”, located about fifty metres from the hotel...

There are also loads of water sports opportunities nearby which are very reasonably priced.

The hotel contains two spacious pool areas, which both have stunning decor and a bar area, as well as a private beach and private pier, ideal for sunbathing and for swimming. One of the pools has a DJ, which created a great atmosphere. All of the staff which worked at both pool bars were absolutely lovely and always provided an efficient and friendly service. The hotel also contains a stunning spa, where we enjoyed a wonderful massage at a reasonable cost.

Our rooms were comfortable and usually cleaned daily. The only fault I can find with the rooms were that the lighting was very dim which was occasionally a struggle when getting ready during the evenings. When we first arrived at the hotel, our party’s two rooms were really far away from each other, but the hotel were very accommodating in terms of relocating us so that we could be together, which we greatly appreciated.

The drink options included in the all-inclusive package were a little bit limited - imported alcohols were not included, only local produce. This wasn’t much of an issue for us but we would have occasionally liked a bit more variety.

There were two glaring problems with this hotel for us. The first issue which we noticed immediately upon arrival was the extremely racially insensitive statue placed in the hotel’s lobby right by the front door. Displaying this type of statue by your hotel’s main entrance sets a horrific tone, and in this day and age is completely inexcusable. We even noticed on one occasion that a staff member had placed a mop in the statue’s hands, which we found downright appalling. We hope that the hotel will address this issue as a matter of urgency and hope that they see fit to replace the statue with something more appropriate or otherwise just remove it.

The second major issue with this hotel is unfortunately the food. Every meal we had at the hotel was unsatisfying and, for the most part, deeply disappointing. Without sounding dramatic, most of the food was so bad it was almost to the point of being inedible. Despite paying for all inclusive, we only ate dinner in the hotel once throughout our week-long stay. It was really disappointing as Turkish cuisine is a favourite dish of mine, and I had had much higher expectations for the quality of the hotel’s food.

Another point that is worth noting is the poor WiFi connection. Our phones would frequently disconnect from the server, pretty much whenever we locked them, and the service was very slow. In 2020, decent WiFi should sort of be a given. As we are from the U.K, our phone companies charge us a lot of money to use data outside of the EU, so a reliable WiFi service is quite essential if you want to stay connected, and the hotel’s WiFi was a frequently an inconvenience.

Overall the hotel has real potential to be amazing, but is really let down by these factors. The statue and food situation both need to be addressed as a matter of urgency, especially from a hotel claiming to be “five star”. We hope that the hotel will take on these points for improvement, as the location and pool areas are absolutely stunning and it certainly has five star potential.

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