Anilana Nilaveli

I specifically enjoyed the night time calypso music which arranged at Anilana Nilaveli. Hope to visit Anilana Hotels soon.

This entire property badly maintained, there was a dangerous wasp colony concrete column on the 2nd floor, one throw of a stone or a bird accidentally land on it will create dangerous situation for all the guests. management is simply not bothered about it at all.

Entire greenery in this property is turning brown (grass is nearly dead in some areas), there are tons and tons of fallen leaves in the garden, lawns were not cut, unwanted bushes/trees are out growing, yet the management is not bothered.

We checked in to room no. 201, the AC was out of order and we waited for about 5 hours, then we were given a new room, room no. 101, they said the room was a ocen view studio (highest room category in our hotel) at the time of booking, i don't see the ocean from my room, all i see is a dead garden and bunch of tree tops. ( i will be attaching images for your records).

Room has all discolored, ugly furniture, it's like they were reused after a tsunami or left out in outside in the rain and suddenly taken inside after about 6-7 months, bathroom has ugly toilet seats, the water tap in the wash basin is sprinkling water in all directions (because it is blocked and never cleared), TV receiver is glued in the bottom of the TV and it's kept of falling.

The curtain were ugly, the glass windows were not properly cleaned (you may find them all in my photos). it's a real disappointment.

There are two swimming pools in this hotel, we used both of them, none of them have filters operating when we were there, water was murky (we couldn't see the bottom) and (check out my photo) there were algae growing on the side walls and the bottom of the pool. (check my photo - brown algae), this is a clear indication of lack of filtration, improper circulation of water. It's quite dangerous to have a pool like this for guests, i don't understand why this management is not even bothered?

Variety of food served is not great, yet there was nothing wrong, we were served peppered beef twice for two consecutive days for dinner, well that's ok considering the other agonies in this hotel.

We ordered french fries from in-room dining, received something we could called a brown version of french fries, portion was huge and horribly burned pieces were found. It was quite disappointing...

So i inquired from the front desk about the GM, the man who should be in charge of this property, named was mentioned and yet i did not see that figure visiting any of the guests. I did not see the head chef visiting the guests to ask their opinion about the meals.

There are bunch of minor staffs desperately trying to keep things under control here to the best of their capacity, while i feel management is not bothered to uplift any standard, they simply ignore everything, things they can see with their own eyes...

if i can see these issues as highlighted in my photos, why can't they see this... over to you dear management of Anilana and Anilana Nilaweli, as one of your customer, i urge you to critically look in to all issues highlighted, you are robbing guests money as this experience is one of our worst up to now...