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  • Thailand
  • Phuket
  • Hilton Phuket Arcadia Resort and Spa

Hilton Phuket Arcadia Resort and Spa

TripAdvisor Review
Thailand, South East Asia
Phuket

Hiltons Commitment to You During COVID-19 ” Weve updated our reservation and cancellation policies, extended Hilton Honors Points and status and may be requiring face coverings, temperature checks, health declarations and use of mobile contact tracing at our hotels around the world. Please visit our dedicated COVID-19 page for the latest and before traveling.An idyllic destination for a truly unforgettable getaway, Hilton Phuket Arcadia Resort and Spa offers breathtaking views of Karon beach and is set in 75 acres of tropical gardens. With 662 deluxe rooms and suites, innovative dining venues and one of the most comprehensive events venues in Southeast Asia, the resort offers a perfect setting for every occasion.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
Bed and Breakfast
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Facilities

  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-Fi*
  • Transfer service*
  • Secure parking
  • Valet parking
  • Airport Shuttle*
  • Room service*
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Excellent service

It was very 2-week nice stay. Great complex in a very good location. The staff was very professional and friendly...

Breakfast was yummy with many choices. We spent a lot of time around swimming pool. Recommended.

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TripAdvisor Review

SUPER NICE

Review by Bernd D Doha, Qatar

This time I'm happy to only write positive things. I cannot exempt any person from the hotel. It was a pleasure to see such a nice team...

All wishes were fulfilled, whether lounge, breakfast, massage center, room cleaning, everything was perfect. No one walked past you without saying hello. Everyone adhered to the mask requirement 100 %, unfortunately only a few guests didn't. That wasn't always easy for the staff either. What also inspires me is that my feedback has all been implemented over the last few years. I say thank you and I will be back soon.

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TripAdvisor Review

Great hotel, would stay again!

We loved staying at the Hilton! Amazing complex, many pools and direct access to the beach was great- very clean and softest sand I’ve ever felt. The staff was extremely helpful, friendly and always there for anything we needed. The rooms could’ve been better though, kind of dated, mold in shower and the bed was VERY uncomfortable- was like sleeping on hard cardboard, hopefully they upgrade those in the coming months because it was difficult to sleep well.

TripAdvisor Review

Tranquil and beautiful

Review by TravelbugZAR Johannesburg, South Africa

My partner and I spent 11 nights at the resort and thoroughly enjoyed our stay. Staff are pleasant, attentive, professional, and very friendly- this for us is the best aspect of staying away from the busier hotels. Special thanks to Mee, Su, Nuch, Pe, Aek, Nueng, Nong...

Our room, with a sea view, was perfect to watch the sunsets daily. Staff always placed fresh flowers in our room and there was ample bottled water for 2 adults. There are 3 onsite restaurants offering a variety of Thai and western meals- breakfast is bountiful and the A la carte menus have something for everyone. We were so grateful to the team for the NYE dinner- food and drinks all night, smiling staff and entertainment to bring in 2022....well done to the team. The front desk staff are helpful with navigating the Covid protocols, billing and always had a smile, despite my numerous requests. The gardens are well kept and make for lovely strolls through the day. It is a short walk to the beach, where there are beach chairs and water sport vendors. Close to the hotel is a convenience store and restaurants if you choose to venture out. We were fortunate to participate in the annual prayer at the shrine onsite- what a special and unique experience. Hotel staff and execs explained the steps and symbolism and made us feel a part of the Hilton family. We would not think twice to visit the resort again. Thank you for the unique experiences, culinary delights, rest, and calm through our time at the resort. I do hope travel restrictions ease and you are able to return to pre-Covid tourism numbers.

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TripAdvisor Review

Great Stay, friendly staff and good location.

I stayed December 11-18, 2021. Check-in was quick and easy and Diamond Status was recognized and it provided free breakfast for two at Sails and the Panorama Louge. The breakfast was excellent and the complimentary cocktails and appetizers at the lounge were a nice touch...

We used both every day. Everyone from check-in to the bell stand, housekeeping, and all of the servers we encountered were excellent and very nice. We used the lobby bar for a nightcap on several occasions and walked to nearby restaurants for some local meals and shopping. Good locations and I would recommend this place. This hotel is undergoing renovations and there was little noticeable noise at all, but some venues are still closed due to covid. For me this was a great price, excellent service and good locations. It is large and some rooms are older, but a good property.

James

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