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  • Thailand
  • Phuket
  • Twinpalms Phuket

Twinpalms Phuket

TripAdvisor Review
Thailand, South East Asia
Phuket

This resort is where minimalist style luxury meets traditional Thai design in a perfect location. The resort features the most fashionable and exclusive beach club of Phuket, located only 175 m away from the resort on the white sandy Surin Beach. Phuket International Airport is about 35 minutes by car from the hotel. Rooms are luxury and comfort, carefully designed to meet the needs of all guests. Guests will love the marvellous tropical water garden, a landscaped garden and pool area of more than 1,600 m2 with an Olympic-sized pool and a Lagoon-style pool surrounded by exotic plants in a romantic ambience. The hotel also features a gym for guests to maintain fitness and spa centre to relax and relieve stress. A sophisticated luxury experience that is second to none.

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7 nights
Bed and Breakfast
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Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer service*
  • Room service
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Amazing Experience

I stayed in TwinPalms in Phuket, Thailand and had an amazing experience. We stayed in the presidential suite and Bank the butler was absolutely AMAZING. She scheduled excursions, COVID test, Motorbike rentals, and was very responsive for an AMAZING experience...

The hotel was definitely great, the buffet breakfast was really good and the overall service was great. But it was Bank who made the experience EXCEPTIONAL! Request Bank as your butler abs you will not be disappointed.

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TripAdvisor Review

An amazing stay

We stayed here for a week at the end of April and had such a wonderful stay. All staff were so kind and accommodating. On arrival, whilst awaiting our PCR result, we were given room service, and although we missed the breakfast they still honoured this for us...

Which they didn’t need to do. Breakfast every morning never disappointed. So much variety for everyone. I had something different every day. The pool was lush. I’ve seen some negative comments about not being enough sun loungers. But there were plenty. We always got one. The rooms were clean and comfortable and I loved lounging by our own swim up pool too. We used the spa at the hotel and had massages and for the price as well I highly recommend you get the traditional Thai massage! My back feels so much better. I’ve also read some negative resviews about the shuttle. The shuttle bus always ran to time with us. We went to shimmer restaurant and also catch beach club on different days and both did not disappoint. Shimmer was lovely to watch the sunset. There were comments about the beach being far and walking through a field. It’s literally a path in front of the hotel. You can’t get more convenient than that! I also recommend 2 restaurants to try. Nalu on the left when you come out. Or Surin beach cafe 2 min walk if you go right outside hotel and try their smoothie! And the meals in there are so cheap and yummy! There is a 7/11 on the left and round the corner on the left, 5 minute walk to local shop. If you book more than 5 days the hotel offered a complimentary yacht trip that takes you to a beach where you can snorkel. The sea is so clear! We ordered food and drink on the yacht and the portions were great and food was delicious. The hotel offer room service, they organised taxis for us and trips as well. Such a lovely stay, I’m already looking at coming back later this year!

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TripAdvisor Review

Everything was perfect

Very helpful and accomodating staff, great facilities, great location and clean comfortable accommodation. I would definitely come back and stay here again. We also stayed at twin palms montazure however we much preferred twin palms Phuket. The staff were a lot nicer there.

TripAdvisor Review

Classy Tropical Paradise

Review by Roly_Perez Hyderabad, India

We have been traveling to Phuket for the past 12 years and have particularly loved the Surin Beach area. The Twinpalms hotel is the best in my opinion for my taste - top notch quality and classy, beautiful tropical ambiance, peaceful (not a whole bunch of kids running around), great food, outstanding service from its staff and management…they really make you feel at home. We just had our first visit to Phuket in 2 years (following the pandemic) and stayed at the Twinpalms Phuket…we could not have been treated better...

As an example, my wife got sick on the last day of our vacation and the attention that we received from everyone there was just amazing - they have the human touch and we’re genuinely concerned for her well being. I highly recommend the Twinpalms if you like a beautiful tropical and classy ambiance. It is the best! I want to recognize a couple of people that are super attentive to their customers - Khun Bass (Food and Beverage Manager) and Khun Eak (Room Services Manager)…but everyone there was fantastic.

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TripAdvisor Review

Hopefully visit 3 before too long.

Review by Nagatron Melbourne, Australia

This was our second time to Twin Palms. This time was a bit different with the Covid rules but the staff made it seamless and their strict adherence to these rules made for a wonderful and almost guaranteed safe stay. This time we had a two bedroom villa, shared with our daughter, son in law and 7 month old grandson...

The villa was huge with its own pool and outdoor area. The only criticism was we couldn’t get the air conditioner right downstairs- it seemed to be all or nothing and was freezing even though we set it in the mid 20’s. Probably our error. Breakfasts in the restaurant were wonderful. The restaurant was not yet opened in the evening and only served room service. There was refurbishment being completed at the pool pergola but did not effect its pool use. We did not go to the Wagyu steak restaurant this time. We did not use the spa or gym on this stay. However, we dined at the Catch beach club restaurants on at least 4 occasions and they were wonderful, especially the Lazy Coconut which was more relaxed especially with a baby.The mini buses to and from these was always on schedule. You just need to check times to and from the hotel. Our villa host, Yah, was amazing and nothing was too much trouble. She organized our pre flight home Covid tests and transport, sending our passport details in advance. We were back within 25 minutes of leaving the hotel, including about 8 minutes each way in the taxi. Can’t beat that! Our other questions and requests were dealt with so very helpfully and efficiently. Thank you again, Yah. Taxis are plentiful just over the road and the area nearby has lots of shops and restaurants. The beach is just a 200 metre walk over the road.

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