British citizens are required to obtain an electronic Visa for entry in to Uganda. We work closely with The Travel Visa Company who will be able to arrange this visa for you on your behalf. Please call them on 01270 250 590 and quote 'MercuryHolidays'. You must apply for this first then you will need $50 (USD) in cash on arrival. Visa requirements are subject to change and obtaining a visa is the responsibility of the traveller and not Mercury Holidays. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up to date guidelines regarding visas and passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of £49pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Due to space limitations in the vehicles, it is imperative that luggage is kept to a minimum. We suggest a barrel or soft bag (15 kg maximum) for your main gear, plus a camera bag or smaller day pack for inside the vehicle. Samsonite/hard bags/suitcases, etc. are not suitable as it makes packing very difficult. If you are travelling internationally with one we suggest you repack safari items into your soft bag, before the safari, and then leave your hard suitcase at your return point e.g. Entebbe hotel to collect later.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk http://travelhealthpro.org.uk www.hpa.org.uk your General Practitioner or a specialist clinic.
Gorilla and Chimpanzee Tracking Health Requirements
Mountain Gorillas and Chimpanzees are highly susceptible to human diseases including flu and colds. If you are participating in a Gorilla/Chimp trek then you need to be free of any easily contagious diseases and this is checked at the start of the trek by the Park Authorities. If they are in any doubt about your condition, they reserve the right to prevent you from continuing on the trek. If you are participating in a Chimpanzee interaction programme - please refer to the documentation provided on booking. Special, additional vaccines and health certificates are required to be presented to ensure participation. This is because you have direct contact with the chimpanzees. Trekking, in the forest, is a different activity.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 5, and the maximum will be 14. If in the unlikely event there are less than 5 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is an escorted tour, meaning the you will have the services of an English speaking guide during each excursion ensuring that you have first-hand knowledge at all times.
The currency in Uganda is the Ugandan Shilling (UGX). We recommend that you take some US Dollars (USD) with you and exchange this currency whilst you are travelling. We also recommend that you use large denominations (for example $50 - $100) for a better exchange rate.
You will need to take some extra money with you to cover any meals where these are not mentioned on your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £200 per person should be sufficient for the duration of your tour.