A visa is not required for your trip to Malaysia, Singapore or Borneo. However, your passport should have at least 6 months' validity from the date of entry into Malaysia and Singapore. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.
You must obtain suitable travel insurance prior to departure. Mercury Holidays is partnered with Holiday Extras which offer insurance at the following prices:
|Age in Years||Up to 64||65 - 74||75 - 85|
|Up to 17 days cover||£42||£79||£135|
For all persons 86 years and over, please contact us for insurance prices. Please ensure you provide us with the name of your insurer, policy number and their 24 hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your flight is to Penang International Airport (Via Kuala Lumpur) with Malaysian Airlines, departing from London Heathrow Terminal 4.
IMPORTANT: Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 10 days before departure.
Each passenger is entitled to 30kg of hold luggage plus 1 item of hand luggage not exceeding (Max 7kg - L36cm/W23cm/H56cm) in size. Should you wish to take additional luggage you will need to pay extra at check in. Check-In should be at least 3 hours before departure.
If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to people with an average level of fitness and normal mobility. It involves moderate days of walking and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
There is no minimum number of travellers for this extension however the main tour passenger numbers will apply for the main part of the tour. If in the unlikely event there are less than the required number of people booked on your main tour date then you may be asked to change to a different date. A full refund will be made available to you should this alternative not be suitable.
The currency in Malaysia & Borneo is the Malaysian ringgit, we recommend that you exchange your currency before you leave the UK. Cash machines are available in all the major cities to withdraw money in the local currency.
The currency in Singapore is the Singapore dollar, we recommend that you exchange your currency before you leave the UK. Cash machines are available in all the major cities to withdraw money in the local currency.
You will need to take some extra money with you to cover any dinners where these are not mentioned on your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £400-500 per person should be sufficient for the duration of your tour.
Tipping is not compulsory and is at your discretion. Should you wish to tip, this will be collected by your guide at the end of your tour for your convenience.
The government of Malaysia has introduced a compulsory tourism tax of MYR10 (approximately £2) per room per night which will need to be paid locally to your hotel upon checkout.