Up until 30th June 2020, a visa is not required for stays up to 15 days. From the 1st July 2020 and for longer stays a visa is required for entry into Vietnam. We work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote "Mercury holidays". The cost of the visa is £98.50. The visas take around 10 working days to issue and are only valid for 3 months from the date of entry. Therefore we recommend that you apply for your visa 8 weeks before travel, however, please be aware that your passport will be required for the application so please ensure that you will not need it during this time. Alternatively, you can visit the Embassy of Vietnam in London: 12-14 Victoria Road, London, W8 5RD. If you have booked the Temples of Cambodia extension following your tour, you will need to purchase a visa for Cambodia costing USD $30 on arrival at the airport in Siem Reap. Please note that you will be required to bring a passport photo with you as well as USD $30 cash in order to apply for your visa on arrival in Cambodia.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your scheduled flights from London Heathrow Terminal 2 to Cambodia and returning from Vietnam are with Singapore Airlines. Each passenger is entitled to 30kg of hold luggage plus 1 item of hand luggage. Weight restrictions will be finalised on your E-ticket receipt. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot, and includes some climbing of stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 45. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour with local guides throughout ensuring that you have first-hand knowledge at all times.
The currency in Cambodia is the Cambodian Riel (KHM). We recommend that you take some US Dollars (USD) with you and exchange this currency whilst you are travelling. The currency in Vietnam is the Vietnamese Dong, known as VND. You can exchange your currency in Vietnam, however, US Dollars are widely accepted in Vietnam should you wish to keep an alternative currency on you.
You will need to take some extra money with you to cover any dinners which are not mentioned on your itinerary and for personal purchases, such as souvenirs, extra drinks and snacks. Approximately £300-£400 per person should be sufficient for the duration of your tour. Tipping is not compulsory and is at your discretion. Should you wish to tip, you can give this to your guide and driver when you leave them in each place. If you feel you have received a good level of service, we recommend approximately £2 ($3) per person per day for the guide and driver. This will be collected at the end of each destination visited for your convenience. Tips are accepted in the local currency, US dollars and British pounds.