Crystal Palace Luxury Resort and Spa
The hotel is located on an area measuring 22,000 m2. Situated in the Colakli district on Turkey's Mediterranean coast, the hotel is 13 km west of the historic ruins and resort of Side, 55km away from Antalya airport and 60 km away from city centre. This air-conditioned beach hotel is built in five 4-storey blocks and has extensive grounds and a large, sandy beach. The hotel features modern guest rooms equipped with satellite TV, minibar, a private bathroom with a hair dryer and bath amenities. The hotel is furnished in an elegant style and features spacious grounds with a large pool and Aqua Park as well as a fully equipped spa with its skin and body treatments, special jet showers, relaxation beds with Jacuzzi and private Jacuzzi, complete with snow and salt rooms. Guests can relax at the SPA centre after an exhausting day.
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Facilities
- 24-hour reception
- Late Check-out*
- Wired Internet
- Wi-fi
- Room service*
- Laundry service*
- Medical service*
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- *Some facilities may incur an additional fee
The Local Area
Trip Advisor Reviews
Our family vacation.
An excellent holiday enjoyed by all aged of our family and friends . The friendliest of staff and great food snd accommodation. I also recommend the excellent Turkish Hamam with Bali massages...
Great professional service. We are booking for next year. You have to try this family hotel.
Not so great hotel
Stayed in sea facing room in oct 21 for 10 nights. The hotel is not 5 star probably 4 star at best. Food was same and repetitive...
Nothing to do outside of hotel as its in a isolated position and Side harbour is very far. Local markets near by but expensive. The hotel is mainly geared for German and Russian holidaymakers not suitable for UK. hardly anyone speaks English. However beach was good but theres only one big pool. Waiting staff are selective who they serve and food servers eating behind counters. Hotel outdated not modern. Shop downstairs is great. Genghis in the shop is really helpful. Entertainment was low quality. Put me off going to Turkey again.
No comparison to other 5 star Antalya hotels
We stayed October half term. The hotel was visibly winding down for closing. Majority of staff couldn't care less for the customers...
We found one waiter in the main restaurant who actually waited on the table, served drinks, kept them topped up etc. This hotel simply did not compare to other Antalya 5 star hotels we have stayed in. I would say 4 star at best. No iron in the rooms, no drinks waiters poolside or at evening entertainment. No coffee facilities in room. Pool unheated. Hotel quite dirty in places. The staff in Crystal snack restaurant stood around talking and watching their phones until they were ready to come and serve you. With bizarre rules like you can't just have ice cream, you must have a waffle with it?! Or the pizza must be a choice of 2 set toppings, even though every topping known to man is laid out in front of them. Main restaurant food was average and repetitive. Evening entertainment was pretty poor. We booked all inclusive plus. We were told no premium alcohol was available without extra charge. Based on the experience with staff I would not recommend to anyone, nor would I entertain the idea of booking another Crystal hotel.
Nice hotel
Nice hotel with very friendly staff and nice food. They offer you as well glutenfree meals if you tell them in advance or show you everyday what you can eat from the Buffet. The guest relation is also very nice...
We will come back.
NEEDS TO DO BETTER
This is a 2nd time to a crystal Hotel . emailed to say it was our anniversary while there and got no response. Booked al a catres on arrival could only get 2, Mexican was excellent but the Italian was shocking...
Buffet food was also cold or just warm also needed more choice. Breakfast had omelets already made up and food again not warm enough...Irish bar was poor and had no beer on 4 pumps but we did get bottled beer ,No tomatoe juice. But i can say the young gentleman AHMENT was the best hard working and constantly cleaning tables serving drinks you could ask for so every credit to this young man. WELL DONE..Spa was excellent and the lady with the golden hands great. .Pattisere was GOOD. Room was ok but had to ask for tea and coffee didnt have kettle in room and only got fruit teas.Iunderstand covid may have changed things but you need to do better So a big thank you to AHMET YOU SHOULD BE VERY PLEASED HE,S ONE OF YOUR STAFF DID AN EXCELLENT JOB. If you are here at the moment i recommend the Spa