Sindbad Club

Hotel is beautiful and has lots to offer, plenty of places to eat and drink. We favoured Botanica over the main buffet restaurant as it was more relaxed and the staff were so friendly and attentive; especially Mustafa.

All staff could not do enough for us (me + my 2 teenage daughters). Our room was cleaned daily to a very high standard, bottled water and fresh towels.

The beach is only a short walk away, again the staff were amazing and the section is private for Sinbad club with a restaurant and 2 bars.

We would definitely return.

Arrived on a late Sunday evening after a short transfer from the airport. Relatively quick check in at the reception desk, bell boy ready in all respects to deliver luggage up to room.

Deluxe double room on the 5th floor at the end of what seems a very long corridor, where the outside balcony overlooks the main pool and the street. Room is a tad tired in it's decor / appearance, but plenty big enough for 2 people for a 2 week stay. Could do with a unit that houses drawers, especially if you want to keep your clothes in, i.e. swimwear, underwear, etc.. hanging space is plenty, but lacking a few more hangers - easy fix Sindbad 😉

Air-con works, but by God, it's a little bit noisy - low setting is ample; infact, all 3 settings are the same. Room also a safe, which is good. The original fridge in the room had a dogy top hinge, which meant it wasn't retaining the cold, or shutting correctly, but managed to grab Amin, housekeeping staff who quickly dealt with the problem and replaced the whole fridge...he'll be getting a tip for his quick thinking, nothing worse than a warm beer.

1st day round the pool of a 2 week stay was ok, until ALL residents were evacuated out of the pool due to someone having an accident in there, subsequently from 1515hrs the pool had to be closed. There should be no need for the mad dash to grab a sunbed, as plenty available, however at approximately 0730 this morning, some sunbeds were already spoken for...there are plenty around the other side of the complex after I did an initial recce of the grounds; so there is no real need to grab a bed early, but did notice the ones under the fixed parasols get snapped up - set your alarm early for these.

Ok, 4th day in, and an evening meal - seafood. I understand that there is a need to get residents through for the sitting, but a line has to be drawn when my wife had not finished her meal, and a member of the resturant staff tried to remove her plate in front of her...now, you don't do that, and as it's normal protocol to wait until BOTH diners have finished their meal, you wait, or come back later; what made it worse is that the staff member mimicked a baby crying as if my wife was throwing a tantrum...sorry Sindbad, but you have just made what was a memorable experience, into one that I will not forget in a negative way. My wife works within the hospitality trade, more so, a top French Restaurant where we live - this attitude from a member of staff to a paying customer would have got them fired - buck your ideas up and teach your staff a few basic rules in etiquette.

Quite pool, large and peppered with sun beds and bali beds, and not hassled by Operations staff wanting to know if I want a spa or a massage... wave pool, peppered with sunbeds and quaint palm tree shaded spots...cannot count how many times I've been asked if I want a spa or pedicure, or massage - simple answer; If I want any of the above, I'll personally go and ask.

Pool cleaning? It's understandable that this has to be carried out, but not during the day when patrons are trying to enjoy themselves in the pool, plus, what dirt and grime is being overturned in the process?

If you go out the back of the hotel, and see the Serry hotel infront of you, this is your gateway to Sindbad's beach retreat. The Serry is owned by The Sindbad Club, and is partially open to patrons as work commences on additional buildings - give this a year and it will be a lovely place to stay, in 5 Star luxury.

If you are unfortunate to have a late night return flight, you'll have to pay for the privilege of holding onto your room. Now whether you do your homework with current exchange rates, i.e. US dollar to the pound, Euro to the pound, or straight up Sterling, you'll have to pay an additional fee of 25 £, €, or $ - the cut off is 1700hrs as to when you have to vacate and lose your WiFi connection (quick to terminate this once you've checked out)

All in all, a relaxing 2 week stay in an up and coming resort of Hurgada; pack plenty of suncream!

And a final note, which is probably the key to holiday makers returning to The Sindbad Club resort...

The staff at the Sindbad, and that also goes for those who work over at the beach, work tirelessly to provide you, the holiday maker, a pleasurable experience - they are polite, witty and very engaging and cannot do enough for you, to the point where they literally will go out of their way to help you; you would be surprised just how much a token of appreciation goes if a gesture is passed on..💵. You have one member of your bar staff who has made our stay both welcoming and humbling in the same breath, Abram Serry - you are a credit to the hotel and what it stands for.