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  • Kenya
  • Mombasa
  • Pinewood Beach Resort and Spa

Pinewood Beach Resort and Spa

Kenya, Africa
Mombasa

This multi-award-winning hotel is located in Diani, Mombasa. Inspired by natural beauty and stylish contemporary design, the Pinewood Beach Resort and Spa is a wonderful choice for your holiday in Kenya. Situated on the unspoiled shores framed by the Indian Ocean, this hotel provides its guests with everything they could need.

Facilities at Pinewood Beach Resort & Spa:

Whether you want to relax by the pool and admire the wonderful scenery with a drink from the Beach Bar, treat yourself to a massage or facial at the spa, enjoy a range of delicious local cuisine at the hotel restaurant or venture out to explore the local area; the Pinewood Beach Resort and Spa is ideal for your package holiday.

Guest rooms at Pinewood Beach Resort & Spa:

Accommodation at this hotel is spacious and tastefully decorated with traditional touches. Boasting a range of facilities, each suite includes an en-suite bathroom, veranda with garden view, internet access, mosquito net, air conditioning, hairdryer, tea and coffee making facilities, mini-bar and fridge.

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Prices in the calendar are based on the cheapest room(s) available and your search criteria

nights
2 Guests

Facilities

  • 24-hour reception
  • Wi-Fi
  • Swimming pool
  • Excursion desk
  • Beach
  • Bar
  • Restaurant
  • Spa facilities
  • Amani gym
  • Gift Shop
View all
  • Please note some facilities may incur an additional charge

The Local Area

Whether you want to relax by the pool and admire the wonderful scenery with a drink from the Beach Bar, treat yourself to a massage or facial at the spa, enjoy a range of delicious local cuisine at the hotel restaurant or venture out to explore the local area; the Pinewood Beach Resort and Spa is ideal for your package holiday.

Trip Advisor Reviews

TripAdvisor Review

Excellent in all respects

Review by Patricia1299 Nairobi, Kenya

We have just returned from Pinewood Beach Resort and Spa. We had planned to stay for 4 nights but unfortunately due to the government's travel announcement, we were only able to stay for 1 night. However, we formed a very favourable impression of the hotel - our room was beautiful, the food was delicious, the pool was wonderful, and the staff were very helpful and friendly...

The hotel owner even took a personal interest in our situation and was very kind. We're sad that our visit was cut so short, but we'd love to be back again some day!

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TripAdvisor Review

Beautiful cozy oasis

Review by LujzaA2013 Bratislava, Slovakia

We have spent a week in this lovely place before we travel on safari and this week was exactly what we needed. Beautiful gardens, nice accommodation, good free wifi and even during Covid restrictions, there can be nothing negative said about the food and services Definitely, the place to return. I can only recommend

TripAdvisor Review

Lovely, exclusive and safe vacation during COVID

Review by letshavefuntogether

From the time of arrival until our departure it was a wonderful experience staying at Pinewood. Especially during COVID times, we were very happy to have chosen this hotel. All staff members wore masks everywhere (at the beach, outside and inside premises ), there were sanitizing stations all around, social distances were kept...

Breakfast and dinner buffets were served by staff, which made us feel safe while we still had a big variety to choose from. Shortly before our departure back to Germany, contradicting news spread regarding the necessity of a negative test for our flight back. The Manager Pamela went out of her way and arranged everything for us within no time, so that we had the negative results before leaving the hotel.

We really felt more like family than just guests. The hotel staff were very welcoming and it was obvious they really wanted us to enjoy our stay and each meal we had. Food was delicious and the different themes and locations each evening were fun. We highly reccomend the Pinewood Resort!

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TripAdvisor Review

Nice and refreshing

Review by wabucheri123 Kananaskis Country, Canada

We will always remember every moment at Pinewood beach resort. Evans received as so well and took us to the reception desk which was professionally manned by Meshack. We enjoyed the express check-in from Meshack...

Well done Meshack. In the restaurant we met two friendly guys. Wycliffe the waiter and Nixon the chef who made us enjoy the stay even much more. We promise to be back soon. Owen and Linda Ajima. Big thank you Pinewood staff with their big hearts.

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TripAdvisor Review

Lovely Hotel with room for improvement in service but with outstanding food

Review by 347matthiasd Nairobi, Kenya

We stayed three nights at this place, including new year, and had very mixed impressions. The hotel itself is lovely, a bit at the outskirts of Diani which makes the beach also less crowded. They are having a nice pool, good beach area and two outdoor bars.

The hotel clearly targets overseas tourists (we are residents), and we had very mixed experiences there.

Really outstanding was the food (we have booked half board)...

Very evening the dinner was set up at a different area (beach, pool,..), very cool. While we normally not like buffet style dinners they offered a mix here. Barbecue, cooking in a wok...very nice selection but also very good quality and very tasty (and my wife and myself are foodies). Same applies for the breakfast. Really great!

The dark side was the service sector. The staff was very friendly but also very unattentive and obviously not properly trained or guided.

We ordered a bottle of champagne upfront to be in our room at arrival. Even confirmed by email this was not executed, it took them three hours to organize this after arrival and we got a half warm bottle (which we did not even open). Same picture at the bar: impossible to get a cold beer at the beach bar („problems with the fridge), the smokers did dump the cigarette butts on the floor as no ashtrays were provided and it did not happen once, when we were at the bar area, that somebody asked if we want an additional drink. You always had to go, ask and wait for a fortune of time. Same happened when we moved our room - were told „somebody is coming“, called a 2nd time after one hour and finally I walked to the reception to get this done.

These are the annoying experiences and always shows that there is a management problem - the people itself have been friendly and helpful.

So summarized:

  • nice atmosphere, nice place
  • excellent chefs and food, outstanding
  • poor management and service quality

This leads to a average rating.

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