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  • Kenya
  • Mombasa
  • Pinewood Beach Resort and Spa

Pinewood Beach Resort and Spa

TripAdvisor Review
Kenya, Africa
Mombasa

This multi-award-winning hotel is located in Diani, Mombasa. Inspired by natural beauty and stylish contemporary design, the Pinewood Beach Resort and Spa is a wonderful choice for your holiday in Kenya. Situated on the unspoiled shores framed by the Indian Ocean, this hotel provides its guests with everything they could need.

Facilities at Pinewood Beach Resort & Spa:

Whether you want to relax by the pool and admire the wonderful scenery with a drink from the Beach Bar, treat yourself to a massage or facial at the spa, enjoy a range of delicious local cuisine at the hotel restaurant or venture out to explore the local area; the Pinewood Beach Resort and Spa is ideal for your package holiday.

Guest rooms at Pinewood Beach Resort & Spa:

Accommodation at this hotel is spacious and tastefully decorated with traditional touches. Boasting a range of facilities, each suite includes an en-suite bathroom, veranda with garden view, internet access, mosquito net, air conditioning, hairdryer, tea and coffee making facilities, mini-bar and fridge.

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7 nights
Bed and Breakfast
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Facilities

  • 24-hour reception
  • Wi-fi
  • Swimming pool
  • Excursion desk
  • Beach
  • Bar
  • Restaurant
  • Spa facilities
  • Amani gym
  • Gift shop
View all
  • Please note some facilities may incur an additional charge

The Local Area

Whether you want to relax by the pool and admire the wonderful scenery with a drink from the Beach Bar, treat yourself to a massage or facial at the spa, enjoy a range of delicious local cuisine at the hotel restaurant or venture out to explore the local area; the Pinewood Beach Resort and Spa is ideal for your package holiday.

Trip Advisor Reviews

TripAdvisor Review

Doesn't live up to expectations

Review by Kenyaishome1 surrey

Lovely Ocean view room. Oh wait, the room chef service we booked doesn't exist. The couple in the room next door have one...

Quite boutique hotel.. Not.. Wake up to the beach bar music on full blast at 6am. All night parties to cater for all.. I didn't book a night club! Food.. Aftef the disappointment of not having chef/ waiter service we wait patiently in the queue for our turn. The food was delicious, but cold.. The food warmers turned on when the guests arrive to eat not when the good was ready and placed on them.. The choice was minimal and very cheap and repetitive. This is not a 4 star hotel. Room layout was lovely, comfortable and plenty of hot water and powerful showers. The rest of the hotel is tired and in need of an upgrade. The lack of interest and care from the manager dribbles down to the staff. Very pleasant people but no interest in making your holiday relaxing. If you want a drink, the waiters expect you to leave the pool and head off to the beach bar and order it yourself. Lunch takes over 2 hours to come so order early. Obviously there were couple who did try but the attitude of most was indifference to their job. Spa and a relaxing massage over looking the swimming pool and screaching children. Can't say I relaxed. Disappointed in a 4 star hotel that functions like a 2 to 3 star. Did not meet our expectations.

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TripAdvisor Review

H Upadhyay

We took a family holiday to Pinewood Resort and Spa. It’s such a lovely beautiful boutique hotel. The staff were extremely friendly...

And the ambience is so serene. I’m a strict vegetarian and I must say that the kitchen staff went above and beyond to cater for my dietary restrictions. I thoroughly enjoyed the menus. I would truly recommend this hotel to my family and friends. We thoroughly enjoyed our stay.. I would definitely give it another visit!!

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TripAdvisor Review

Amazing experience

Review by AamirSK Mombasa, Kenya

I went for something different this year, a boutique hotel on full board basis-a gateway for my wife's birthday. I definitely made one of the best choices I must say.

The welcome was amazing, covid protocols took place, coastal madafu as a welcome drink was served. The manager explained to us all about the hotel and we were shown the way to our room...

The ambience of the hotel is so serene and beautiful. Their historic Baobab tree is one not to miss-photos are a must next to this one.

The rooms were well maintained, clean and beautifully designed and kept.

The pool side and beach was good too and we thoroughly enjoyed our relaxing me time. Very peaceful environment.

The food was amazing- Lunch was alacarte under full board so we could choose what we wanted to have from the menu. The pizzas were the best we've had and generally the food was top. The waiters were very friendly and assisted us without any hesitation. Dinner was themed-we had Mongolian the first night and Indian the 2nd night- I must say we enjoyed again. The food was delicious and the chefs were so welcoming and interactive. They also gave a us a good surprise birthday cake for my wife(which we dint ask for). It was a great gesture from all the staff of pinewood We thank you once more. Breakfast had a good spread and once again we enjoyed everything, and to top it all we also had the opportunity to feed the so beautiful Japanese fish known as koi. They say its a sign of good luck. It was an unforgettable experience.

We overall had a very amazing, peaceful and relaxing stay and would definitely recommend anyone to stay at pinewood if in Diani. We definitely would love to go back.

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TripAdvisor Review

OK place, but pros and cons

We just returned from Pinewood Beach Resort and Spa. Our stay was OK to pleasant, with several pros and cons. We have stayed at better places in Diani, and would likely give this a miss next time...

For sure, it does not deserve the 9.3 review on Booking.com

Pros: nice, cosy and fairly spacious rooms, with a very cute balcony. Attentive staff. At the beach. Good breakfast. The a la carte menu is good (folks order a la carte during lunch). Decent night entertainment (not cheesy bands but fairly authentic local performers and dance groups). They allowed late checkout, which was very nice!

Cons: The hotel is a bit run down (except the rooms). It starts with the lobby, which is not inviting or 'classy'. And a big TV where drivers and locals are watching football games. The 'furntiture' throughout the hotel is cheeky plastic, not very stylish. The swimming pool is run down (tiles are even falling off from the edge). Service is VERY slow - on our first day, after a wait of more than two hours, we had to forsake the free lunch and go to another place to eat. We were full board and brought our own wine - and were charged for drinking our own wine on the beach (!). The buffet food is always the same (barcebcued or wokked fish, shrimp, meat) so it gets boring from day 2 - we also escaped that after some days. The place is VERY remote (it is the last hotel in Diani), so if you go out, which we did a lot for swimming, walks, food, etc, you spend quite some time doing so. Cons: several.

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TripAdvisor Review

Well done team Pinewood! 👌👍

Review by amala544 Stanmore, United Kingdom

We had an amazing time at Pinewood beach resort & Spa. All the staff truly looked after us and gave us special service to cater for our needs. The room Ocean front executive room has great views of the sea & the beach...

The manager Pamela, john at the reception & Evans, and the f&b manager worked together as a team to make our stay super comfortable. Since we were vegetarians, Pamela assigned a special chef who catered for our food. Evans & his team also made sure we were looked after very well.

We will definitely return & will recommend to our friends and family.

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