Valeria Madina Resort

Just got home from spending two weeks here and had an amazing time. The rooms were nice and comfortable and the air con was nice after being in the sun all day.

As a fussy eater I was always able to find something to eat as they did nuggets, pizza and pasta among other things so was always able to find something to eat.

What really made the holiday was the entertainment team. They walked around the sun beds checking on everyone and chatting. I don’t understand any of the negative comments saying the entertainment team treated the English differently as I didn’t experience that. We were always welcome to join in and they would always try to explain the rules in English and we were never treated any differently to other guests. By the end of the two weeks most of the entertainers knew me by name which meant being practically dragged of the sun bed or chair to join games or dance( all in good humour, if you say no then they will leave you alone) . On the last day I was asked if I wanted to play beer pong which is harder than it looks.

Even though the entire entertainment team was amazing I would like to give a shout out to Sophie and Joe( unfortunately I can’t remember everyone’s names other wise I’d shout out others as well).

Sophie was encouraging when I wanted to get into the water for the pool party but was nervous to do so as was uncertain if I would be able to touch the floor as I can’t swim. I did get in the pool and enjoyed it.

The second time I got into the pool I was still nervous but decided to do the aqua gym when Joe was doing it. Towards the end we got into a circle and was going around left or right when my foot slipped which made me panic as I thought I was going to go under and pulled away from the circle. Joe came over and made sure I was ok and got me to join in again. I also enjoyed the quizzes he did and the dancing was good fun in the evening.

I am already looking to book again either bringing someone with me or potentially solo.

Amazing week at this resort. Personally I think the negative reviews are unjustified.

Room was big and clean. You can't ask for anything else. We were in the block close to reception.

Food breakfast was like continental with an omelette station where you could get omelettes, fried eggs or they did scramble for my granddaughter. There was plenty of choice and the food was piping hot. For kids there was fresh pizza which was made and chicken nuggets and tenders. Lunch time they made panini and wraps.

I think the only negative thing I would write would be the main pool and people putting towels on sunbeds and not coming to the pool till the afternoon. At the pool by the waterpark after 20 mins towels were being removed this needs to be done at main pool.

Entertainment team were fab I read a lot of reviews from people complaining about too much french speaking . They tried there best to do it in French and English. They did a fab job and there was always something going on around the pool and at nighttime.

The staff were all helpful and I never encountered a rude staff member.

On arrival we arrived way before our room was ready but were able to leave our cases and went to the pool. I went back at 3pm to get my room key and there was a huge queue the receptionist noticed me and came and gave me my key which I thought was a nice touch.

I would recommend this hotel and would in return YES I would.

What I would say to people ignore the negative reviews and make your own mind up. This hotel is very clean

Entertainment team made out holiday extra special ! Ghani managed to get the confidence up in my 10 year old who doesn't normally join in!! Ghani, Sophie, lovy, Joe, Kiki houda And the amazing person who manage this team Oliver he is a good man and also best director loisir he lestin to us and give u time Thank for all the team we love so much and absolutely we come again just because of u