- Morocco Holidays
- Marrakech
- Marrakech Ryads Parc and Spa
The hotel, which opened in 2008, combines a traditional setting with the most modern installations. It has 260 rooms distributed in 13 Ryads, all of which offer wonderful views of the garden or the 1,200 m² swimming pool area or the Atlas Mountain. The hotel, with its 5 meeting rooms, is also the perfect venue for congresses and conventions. The lounge bar is the ideal spot to enjoy a drink in a relaxing atmosphere with live music. Younger guests are sure to enjoy the kids' club. All the roomes come with an en suite bathroom with a relaxing tub, hairdryer, a complimentary assortment of amenities, a minibar, TV, individually regulated air conditioning, an in-room safe, telephone and a terrace or balcony overlooking the swimming pool or gardens. The hotel has 2 tennis courts, a volleyball court, a soccer field, a field for playing petanca or French bowls, and several ping-pong tables. The hotel has a 1,200 m² spa, which offers a variety of beauty and health care treatments. The Darkoum restaurant offers an international buffet with a sumptuous array of all kinds of dishes. *Sauna, hammam and massages have an extra cost.
Just got back from a 4 night stay. Hotel was great,staff were brilliant and entertainment staff were not pushy. Food was good,always found something to eat. My only gripe is no tea making facilities in room and we are early risers and you couldnt get a cup of tea until the restaurant opens at 7.30am and the the hot water urn was cold as it had only just been turned on so couldn't get a cuppa until about 8am. Also no white rum. I would come back if they sorted out the tea making facilities. The rooms are very dated but that never bothered us as we were only in it over night the rest of the time we were sunning it by the pool.
My 24th time in September and going back for my 25th time in a couple of weeks and I can’t wait 👍👍 Every member of staff are so friendly and make sure my stay is 100% welcome always 👍👍😎😎
The hotel itself is ok and we were happy with the room in general, though the shower was a bit dodgy and the fitting was falling out.
The issue we have with this hotel is the reception staff They are very unhelpful, unfriendly and unapproachable When we arrived, we were given no information about the hotel facilities and just a very basic run down of the restaurant opening times. When you try and speak to reception staff, they make you feel like you are inconveniencing them! The bar staff were great and all really friendly- but surely the reception should be a helpful place with staff who actually make you feel welcome! For this reason I would not recommend this hotel and we will not be visiting here again!
This is our second time to this hotel, we came around the same time last year and really enjoyed it. The hotel has remained the same as it was last year, so it felt familiar on our return. It’s good to see that the entertainment team are still here and are still enjoying their work. Our room was clean, comfortable and had much needed air conditioning as during the first week of our stay the temperature was 37-39 C!. The bed in our room was very firm, that said we managed to sleep alright every night. There are a few things that I would like to discuss about the hotel though. Firstly there are no mattress on the sun loungers which can make them quite uncomfortable, I have seen some guests taking the cushions off the chairs on the patio area by the pool and lying on them for comfort. Maybe the hotel should either hire out mattress’s for the sun loungers , like they do for the pool towels , or purchase some for the loungers. Then there’s the issue of the lack of labelling of food ingredients in both the main dining area and the poolside snack bar. I feel this is something that really needs to be addressed by management. There are people that have food allergies and the lack of labelling could prove disastrous to some people. The location of the hotel is good as it is peaceful and away from the main town of Marrakesh. The hotel run a shuttle bus to Marrakesh, but you must book the day before you want to go. As I said , this is our second visit to the hotel and we have really enjoyed our time here. Thanks to all of the staff for making our stay memorable.
We arrived at the complex about 4 hours before check in and we were allowed to use the amenities until check in time, our bags were in a manned baggage area until we needed them and then a porter will take them to the room for you. When we got to the room we found it to be clean and of a decent size, it had a double bed, 2 single beds, bath and shower. The room had a fridge and a safe and decent air conditioning. The pool is massive, with a separate small kids pool and a separate pool for all the daily acivities/games. Entertainment staff are great and try to get everyone involved without pressuring people. There are loads of sunbeds and we're available until about 9am or 10am and even then there are still beds available but it will be whatever is left. Food was really good, there was something different every day although there was some repetitive food, there was plenty of salads and fresh bread rolls. Evening entertainment was OK but not great. Overall we thoroughly enjoyed our week there and would recommend a visit.
