Red Hotel

Just recently finished a one week vacation at Red Hotel/Opera plaza

Good and not so good honest review below. Check in was very efficient and handled professionally, I was in room within 25 minutes of arriving. Lovely reception area and room was spotless overlooking the main road outside, the double patio doors worked well and no issues for me with outside noise. Breakfast was decent and more than enough choice for you to get the day off to a good start, all waiting staff pleasant and helpful. Pool area was nice with plenty of decent furniture to use for relaxing as pool is surrounded by buildings on all sides if you are a sun worshipper you would need to keep changing locations as the sun moves around. Pool area kept immaculate with good staff to assist with anything when needed. I used the outside cafe at front of the building often for coffee and the occasional lunch. Bathroom was nice with good powerful walk in shower. At check in you are required to have a €200 deposit that is held in your bank to cover any damages etc, This could really affect someone’s holiday is they were on a budget and travel operator should make customers aware if this at time of booking, I would expect this at an 18/30 or stag weekend type hotel but was surprised for this charge in Marrakesh. At check out reception radios through for someone to check the room before any hold is removed from your €200. I only had one beer around the pool and thought that the price if 60MAD for a tiny bottle of beer was ridiculous. Similar to prices I have paid at Atlantis Dubai and this hotel is certainly not Atlantis. We expect the airlines to rip us off during the 4hr flight but not to get ripped off for the whole week. I don’t need a beer that much that I would be willing to pay such an overprice. I was on Floor 4 and work was being carried out on Floor 3 to refurb all the rooms, this I’m sure is needed but noisy and customers again should be made aware of this before arriving. I did not try the Hammam or restaurant at the hotel as Much better priced nearby. Would I stay again? If I was passing through for a stopover yes, for a weeks vacation no. I will upload some pics.

Buyers beware what you see on the website may not be what you get, we booked a room for 3 they put us in this small,dirty,dingy room in the back of the hotel. No ac, mold in the bathroom. When went back down to complain we were told they were fully booked and to come back down tomorrow and they would try to get us a better room. Well we did get moved the next day after not being able to sleep all night due to the noise in the back from the construction site. The nah we room per them was an upgrade cause we did not ask for a balcony room. This just left a bad taste in my mouth due to you should never do a bait and switch which is what this hotel does

Red hotel is not currently functioning so they perching with opera hotel and you will be placed where they are working and hitting noisy stuffs behind the hotel.They will take €2000 as deposit and €66 as city tax non refundable.Red hotel breakfast is crap one exact meal daily no variety.also they will check you out at 12pm regardless of the time of your flight or booking with your Agency ……forget these sweet talking reviews and paid reviews give