Argana Hotel

On the plus side, the hotel is walking distance from the beach (10-15 minutes walk) and close to restaurants and other amenities. The spa is very good, there's varied entertainment in the evenings and the bars on site are pleasant. The staff are generally pleasant and helpful and the atmosphere is positive. The rooms are OK at the price. The double beds are comfortable (if you like a fairly firm bed) and spacious. In six days the shower was never more than lukewarm, and the some of the towels were slightly off-white in colour. Sometimes there was a smell from the toilet, which suggests there might be an issue with the plumbing. We paid extra for a safe, but were unable to get it to work. When we asked reception they said they would send someone to help, but never did. For the first two days of our stay the wifi did not work anywhere in the hotel and we decided to purchase e-sims from the nearby mini-market. Our room was on the ground floor at the back of the hotel, and we heard a lot of noise from outside entertainment in neighbouring establishments, especially at night. During the day there was building work and loud drilling outside our room and the glass patio doors offered no protection from the noise. We were pestered by mosquitoes most of the time, despite the doors remaining closed. We didn't try the aircon because the room did not get hot, even in August. We had breakfast included. The food was bland and the same every day. The restaurant became very crowded after 9am and it was advisable to eat earlier. In the rooms a few tea bags were provided for the first day, but no more after that. We didn't use the pool, which looked a bit murky at times. The pool area seemed to be quite safe and life guards paid professional attention to the guests' conduct.
The standard of cleanliness in the hotel is generally OK. On the day we arrived check-in was supposed to be at 4pm, but we had to wait until 5. Even then, our designated room wasn't ready, and they gave us another one. The hotel advertises excursions, but those available are a bit expensive. It is better to use the Get Your Guide app, which also offers a greater variety of excursions. Overall, although the the hotel is advertised as 4 star, it's more like a 3 star with some extra amenites, primarily the spa.

We had wonderful experience exceeded all my expectations alot of facilities good sized pool spa gym kept me very relaxed and busy with activities. The staff were spot on very helpful won't forget the night shift security guard at reception very nice guy always greeted everyone with a warm smile good to talk to. Wonderful experience especially 1 of the managers on the late shift tall young handsome guy think his name was Zakaria very nice man made sure always asked us if we needed anything and made our stay more comfortable. A good place for families the rooms were very clean and had everything we needed and I definitely won't forget the mattresses were of a very good quality premium quality. 10 out 10 definitely coming here again. Thanks again to all the staff who made our stay extra wonderful.