This property is very well situated to enjoy the breath-taking settings that arise at this interesting and relaxing island. The property is close to the city centre of Agia Napa, ideal for all those travellers who like to dance the night away, and also spectacular white sandy beaches with crystal-clear waters where guests can have the time of their lives while bask in the sun in the company of their friends or their family. The property is provided with simply but nicely fitted rooms, which include all the necessary amenities for a comfortable stay. Features include central heating and air-conditioning system and a satellite TV for guests to rest at night if they are too tired to go out. Among the extraordinary hotel facilities, visitors might benefit from the delicious dishes served at the on-site restaurant or from a refreshing swim at the large, outdoor swimming pool with a sundeck.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
It was an accident that me and my friend had to stay in this Hotel, we were transferred from another hotel for 1 night and that was the evening/night I'd like to forget. We didn't eat breakfast or lunch here, because we didn't want to imagine what kind of food they would have.
The staff doesn't care about you at all, it actually seems like you bother them with your existence. They might prefer Russian speaking guests, I don't know. When we checked in, they gave us the key, that didn't work, we had to go back to the reception 3 times before we could get in the room.
The room was not clean and everything was really old. The curtains blocked the door to the balcony, when we opened it, we regretted...
The view (if you can it call that way) was depressing, we felt that we were in the middle of nowhere, it had two dirty chairs and everything was like in the horror movie motels.
We couldn't sleep, because the sheets were unclean. We left next morning ASAP.
Wouldn't recommend to stay here.
if you have booked this hotel change it NOW.please don’t have your holiday ruined like we did NIR .hostel standards Don’t know who was worse the hotel or loveholidays.com The photos on love holidays are very misleading. This is not a 4star hotel .2star more like. entrance looks nice but don’t be mislead. The condition of the hotels is in disrepair. See photos. Room was of very poor standard Flooring coming away from floor Mattress I could feel the springs Lights shades covers in dust and dirty The bathroom was gross and in disrepair not of a 4star standard see photos Cockroaches Food not much choice ,evening meal food undercooked...
My partner got ill from eating I spotted it after he ate.
Pool bar area unclean the list goes on ......
Asked for mattress to be changed three times nothing happened.
Management was spoken to nothing happened.
When i soke with reception to say we were not happy and would be cutback f holidays cosmonaut to move I was told “okay”. Not asked why? Or what are you not happy with sums it up really.
when complained to love holidays evening of day 1 compounded to love holidays, all we got was send us pictures we did ,nothing happened.we were told we couldn’t be moved on day 2. On day 3 we were told “We can give you another room” the point was the hotel is not what is advertised on love holidays. It’s appalling.
After lots of phone calls and emails We were told theres £400 to find alternative accommodation if you want to leave.We were expected to take £400 to find all inclusive accommodation(in height of season) for 2 -adults and 1child for the next 5 days and pay the extra cost of at least £1200 to secure accommodation. after paying £2000K already,
It is simple all we wanted was a move nothing less or more. We were told no availability. I had already done my research to know there was .
Day 3 was spent by my partnergoing around the resort hotel by hotel looking for accommodation it was that bad. Whilst I’m also looking for accommodation looking for accommodation
Final straw was after cutting beach trip short to sort out our accommodation. We came back and my partners blue tooth speaker had been stolen from the room. It’ wasn’t a small speaker.when we complained and asked for police to be called we were asked not to.they will check with house case it ended up in the laundry when changing sheets. So they will contact housekeeper. the speaker was on the dresser opposite the bed plugged in Charging and “in case it ended up in the sheets with the laundry “ really.......... the incident was reported to the police. We had to move , and pay for accommodation now not all inclusive so new accommodation later, meals and drinks costs which was not planned for, I can truly say. Do NOT book this hotel if you have pay the extra to change it NOW. or
love holidays.com more like love to rip you off.com
We booked 2 nights All inclusive. First of All And very basic, in All inclusive You are not allowed to have any cold Coffee, no ice cream, no bottled water. Snacks are cuccumber, tomato, cheese, fries And Pizza only...
Breakfast is basic but in a very dusty restaurant. Only dinner was Fine. The people working there were rude And not smiling. Noone ever said good Morning. Room was ok but very noisy air Condition. Very basic
It’s well shabby and screaming for a good clean, cleaner at our room cannot be bothered to even make the beds - reception staff are horrifically rude - and if you want to use the WIFI - don’t even think about this hotel. Food is nice though - clearly a good catering team and the waiters you can’t fault, the rooms and the pool are not the same as the images shown on trip advisor! I wouldn’t recommend this hotel
Although we paid small amount I must say that we are very disappointed. Rooms are clean front desk very helpful house keepers very friendly. I had an issue with entertainment team one of the girls was always grumpy and moody...
Had no interest in children, my child ran cryingng up to me during children dico as the girl appeared to be angry and frustrated from her work, had no clue how to be good with children. I brought my daughter into the playground area the following day and one of the girls was nice, yet they got disturbed by the same girl who walked in sat in between my daughter and the staff member and thinking that I can't understand Russin she started talking about her last night experiences being absolutely unprofessional hungover and I was disgusted by her I don't understand how is she aloud near children. Very disappointing experience.