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  • Greece
  • Crete
  • Albatros

Albatros

TripAdvisor Review
Greece, Europe
Crete

Situated on a side road, this hotel is just 50 m from the shingle beach. The city centre offers many shopping and entertainment venues as well as links to the public transport network lying only 400 m away. Heraklion's airport is about 25 km away. Facilities include TV room, pool snack bar , wine bar, main restaurant and à la carte restaurant with terrace.  The appealing rooms come with an en suite bathroom and balcony or terrace all of them well – equipped as standard. There are standard room in traditional style offering a lovely homely feel (17-19m2) and superior rooms more modern, spacious, airy, elegantly decorated to create a unique feeling of class( 28-32 m2)   In the outdoor complex is a freshwater swimming pool with a children's paddling area and a pool/ snack bar. Local operators offer water sports on the beach. Meals are offered in buffet style in Mediterraneo, the main hotel restaurant.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
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Facilities

  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet*
  • Wi-fi
  • Room service*
  • Laundry service*
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Lovely stay

Review by Louis37 Newcastle-under-Lyme, United Kingdom

This was our time staying at the Albatros hotel,we stayed in a superior room (604) which was on the bottom floor with sunbeds outside by the balcony,loved the room,we where told that some of the standard rooms are small so I'm glad we payed extra when we booked the holiday.we found the food to be alright yes there was some weird food on at breakfast like onion rings and nuggets and pizza but everything was ok we would definitely stay here again and would recommend this hotel,there wasn't a lot of entertainment on in the evening,there was Cuban night on would of loved a greek night,disco night and romantic night.

TripAdvisor Review

OK, could be better.

Review by 681abbies Sheffield, United Kingdom

From reading the reviews, we expected a lot better than what we actually received.

Upon arrival we upgraded our room to one of the superior rooms in one of the new buildings. The reason for this was because the images of the standard rooms are taken from a very good angle and are very professional as the size of the room is tiny. From looking at the photos when we booked the room looked a lot bigger than it actually is.

We were disappointed with the food choices at breakfast and dinner and ended up eating out in search of some traditional food...

Serving pizza and onion rings at breakfast when there isn't a large area for hot food seems very lazy to me. The food however was mostly of a good quality although the popular dishes did run out one evening which was really poor. I think the breakfast was definitely catered more for German / French guests given the food on display. We don't have children but I think they would struggle to pick from the limited choices. Definitely not 4* food.

We also didn't find the restaurant staff to be very helpful, and certainly not happy and smiling people. When we asked for something it felt like it was more of a hindrance to them. I don't know if it is because it's at the end of the season but we certainly didn't feel welcome. Trying to get coffee in a morning was a task as they didn't have enough staff walking around with it. They only offer orange as a juice which was watered down and didn't taste great.

There was plenty of sun lounges and they were good quality and comfortable. Because of where the hotel is situated you don't get the sun until around 10:30 and a lot of lounges are back in the shade again by 16:00. We found the drinks a little expensive at the pool area but that is to be expected.

We were happy with our upgraded room as it was a lot more spacious. We found it strange that only tea was available in the rooms and not coffee. We did ask for coffee instead of tea but it never arrived. Good air con system that isn't too loud therefore doesn't keep you awake.

The level of cleanliness at the hotel was fantastic. It was spotless in the rooms and communal areas. Very good to see.

The Cuban dancing was great entertainment but the other evenings didn't offer much. We tend to go out into the resort so this wasn't an issue for us.

The hotel is in a great location as you are only 1 minute away from the beach, shops, bars and restaurants. Also because of where is it, you tend to be the first drop off and last pick up on the airport transfer, which is always good!

All in all we had a good relaxing holiday but we do think a 4* is a generous estimation of this hotel. It is a very good 3*.

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TripAdvisor Review

5* quality and service with a smile

Review by chillandrelax Middlesbrough

We have just returned from celebrating our 40th wedding anniversary at this amazing hotel. The welcome from reception staff was friendly and efficient. We were escorted to out beautiful room (371) with large balcony including sunbeds overlooking the sea...

Our pre ordered champagne was nicely chilled and two beautifully presented slate platters including canapes and fruit provided for our enjoyment. All the staff from reception, restaurant, bar staff and cleaning staff are a credit to the hotel owners. Smiling faces, high levels of care and service to keep you covid safe, nothing a problem, not that we had any due to good organisation and presentation in every area. The food choice at breakfast and dinner exceptional, well cooked and presented. The hotel inside,grounds, sunbeds, pool areas kept very clean and well maintained. This was our third visit to Crete and by far the best hotel of this standard we have stayed in. We would even say the hotel should be 5* and will highly recommend to our family and friends. Well done to everyone for providing us with an amazing holiday

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TripAdvisor Review

Wonderful holiday🙃🏝🇬🇷🌞🏝🇬🇷

Our holiday in Creta, at the Albatros Hotel was wonderful. All the staff, starting with the reception was very kind, they responded promptly to our requests. We had half board, breakfast and dinner...

The food was exceptionally tasty, with an extremely varied menu. One of us is vegan and she was very satisfied. They had an army of employees who were very friendly and kind. The pool was cleaned every night. I also used the fitness area for which you have to make first an appointment (covid rules). On my birthdaythe hotel staff prepared a cake for me which I found as a surprise in the fridge together with greeting card. It was a nice surprise and I thank them very much. The room was very clean, the ladies cleaned every day and made sure we had clean towels. I highly recommend Hotel Albatros. We did not want to leave but we were forced to 😊 (end of holiday) but we hope to be back soon!

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TripAdvisor Review

Best Hotel I've Ever Stayed At

I can't think of anything negative to say about Albatros Spa & Resort Hotel! It was situated at a lovely location, close to the beach and a wonderful collection of cute bars and restaurants. The service at the hotel was amazing, all waiters and waitresses are equally friendly and always at your service. ESPECIALLY NIKOS ;)...

I am definitely coming back!!!

With love, Vanya

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