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  • Greece
  • Crete
  • City Green Hotel

City Green Hotel

TripAdvisor Review
Greece, Europe

This charming Hotel is located in Hersonissos. Situated within 20 metres from the town centre, the property is easily accessible on foot to a host of places of interest. Within 30 metres visitors will find links of transport that will allow them to explore the area. The accommodation is within 80 metres from the nearest beach. Travellers will find the airport within 23. 0 kilometre(s). The property is within 25. 0 kilometre(s) from the harbour. The establishment features a total of 77 bedrooms. Patrons will not be bothered during their stay, as this is not a pet-friendly accommodation.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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  • 24-hour reception
  • Wi-fi

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Don’t understand the negative reviews

Review by KathCharlie Barnsley, United Kingdom

Just returned from a week at this hotel. Really enjoyed our stay,pleasantly surprised after reading some of the reviews. Hotel clean and tidy,our room was good,we had a good sized balcony and the shower was wetroom style but with a glass screen not a shower curtain,a shelf would be a good addition near the mirror. We overlooked the smaller pool so good spot. Plenty of wardrobe space but perhaps could do with a few more hangers. Kettle supplied but no coffee so i just fetched my own cappuccino sachets. Cleaners came in every day with fresh towels and re-made/changed bedding. Restaurant is on floor 4 with some lovely outdoor space to have your meals with extensive views of the area,very relaxed with beer and wine on tap to help yourself. Food choice is limited as this is a small hotel and not full to capacity but i always found something tasty to eat. All the staff were friendly and courteous and work their socks off,Stella who worked behind bar was lovely. This hotel is very reasonably priced and we definitely had more than our monies worth. Would recommend,great bonus being adult only.

TripAdvisor Review

Great customer service experience and ideal holiday location

Review by ValerieRoyer123 London, United Kingdom

We (my husband and I) enjoyed our 7-night stay from 2nd -9th October 2021. The only downside was a cramped toilet/bathroom area. However, apart from that the restaurant staff were very friendly and accommodating as they interacted with guests which was lovely to see...

The hotel is clean and staff are very conscious regarding keeping the place sanitised by taking practical measures to keep guests safe from Covid such as mask wearing and using of gloves to access the buffet.

Of special mention is Daria whose role is guest relations - they could not pick a better individual to fulfill this role. She is multi-lingual and full of personality - going the extra mile to ensure guests are able to maximise their holiday experience to get on trips, excursions and have a fulfilling stay. Daria helped my husband and me get on an excursion at the very last minute which was helpful as complete strangers to the island. She also interacts well and engages with guests.

I would recommend this hotel to guests as a good location with easy access to bus services and shopping areas as well as lovely walks by the ocean front. We have had a welcoming experience in City Green and would like to thank the staff for making our stay an enjoyable and memorable one.

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TripAdvisor Review

good value, excellent staff

Review by 32philipp Maidstone, United Kingdom

Easy access to and from the airport [3 euros per person one way] bus stops 100m from the hotel [2 min walk] very clean, staff excellent, especially on reception, very helpful, answered all our questions. A special mention to Kirill, who went out of his way to help us print out all our documentation from my phone. He spoke excellent English and was extremely reassuring...

The pool area was excellent, neat and tidy, ample sunbeds, we spent a lot of time there and around the bar. The drinks were not premium, but there was a wide variety on offer. The bar staff were efficient and very friendly. Restaurant on the roof, very well organised with allocated time slots, which stopped any over-crowding. very covid aware, felt safe and reassured. Room was very clean, albeit a little small, but that was not a problem as we spent minimal time there. The resort was typical, lots of shops, bars etc. Plenty of excursions, available all around the island. Public transport very efficient and cheep.

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TripAdvisor Review

Exceptional Value For Money - Don't be fooled by the negative reviews

Review by AndyMcCutcheon Peterborough, United Kingdom

This is our third stay at The City Green Hotel. We arrived on the 4th October and almost felt from some of the negative reviews that we were comimg to a different hotel. This is not a 5 star hotel nor does it claim to be or charge 5 star prices. However it cannot be beaten if you want a spotlesslessly clean friendly environment with excellent friendly staff. The restaurant is buffet style and the chef and serving staff do everything possible to ensure your safety and and enjoyable dining experience. Some guests would appear to resent having to wear a mask around the buffet and use plastic disposable gloves which are supplied, rather than applauding the hotels approach to keeping you safe. The rooms are serviced to a very high standard, bed linen and towels are changed as required and the facilities are of a high standard. George, the head chef and his staff do everything possible to provide a varied selection of food to meet all requirements, clearly for some an impossible task on the budget he is given. The restaurant staff are quick to remove empty plates and sanatise tables immediately after they are vacated. We have not experienced anything from these people other than being friendly, efficient and hospitable. Reception staff have again all been very efficient and friendly and helped wherever possible...

Even the maintenance man loaned be a screwdriver to fixed my wife's case which was damaged in transit. Manos, the daytime pool barman speaks excellent English, has a good sense of humour and will do everything to ensure your satisfaction, regardless of how rude some of his clients are. We have no hesitation in recommending this hotel to anyone who wants an excellent value holiday in these difficult Covid times. We want to formally thank all the management and staff members of the City Green Hotel for their professionalism and hospitality so far on our holiday. We have no doubt this will continue until we leave on the 15th October.

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TripAdvisor Review


Review by O3305JHamyw

We are currently staying at the City Green hotel and both think it is an outstanding hotel. The best feature of the hotel without a doubt is the staff who are all delightful. Manos and Manos who run the bar work tirelessly and always have a smile on their faces and a joke to tell...

The hotel is absolutely spotless and the housekeeping staff do an excellent job. The restaurant always has a choice of hot meals, salads and delicious puddings. The staff in the restaurant are also fabulous. Daria works as guest relations and she helped us when we wanted to explore by suggesting beaches we may wish to visit. She also assisted by explaining how to use public transport on the island. Crete is simply stunning and we wish we were staying longer. The location of the hotel is amazing. Just a couple of minutes away from the centre of Hersonissos which is a lively but beautiful resort. You can walk around feeling extremely safe and welcome. We absolutely love everything about this holiday and wouldn’t hesitate to return again. Value for money is incredible and I cannot really find anything negative to say about this holiday. I was apprehensive after reading some of the reviews on here but there was no need at all. 100/10!!! Thank you everyone at the City Green hotel!!

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