This charming hotel enjoys a convenient location in the centre of Gouves village, in the Heraklion regional unit of Crete, in Greece. Nikos Kazantzakis International Airport is some 16 kilometres away while nature lovers will find Dikti Mountains some 47 kilometres away. Surrounded by a beautiful green area ideal to enjoy a pleasant walk, this establishment provides a choice of bright rooms featuring a functional décor based on soothing tones to create a relaxing atmosphere in which to completely unwind. The onsite facilities and services include a sparkling outdoor pool with a separate area for children as well as a playground for younger guests, all for a comfortable stay in the vibrant Crete.
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This is a super little hotel! Kept very clean and tidy with immaculate gardens around the pool area. It's a throwback to a more traditional Greek holiday before all the giant hotel companies came in with the supersize resorts. The staff are all friendly and there is a decent selection in the restaurant every meal, mostly Greek foods, salads etc but always alternate options for fussy eaters or kids...
Bar is a bit limited on the all inclusive but it depends what you're after. It's not a banging night life place although the centre of town is a10 minute walk away, as are the beaches. Would very highly recommend this place and will definitely be staying here again on our next trip to crete. I would recommend paying the little extra for the ac right enough as it's VERY warm there
Just returned from a 2 week stay at the Despo Hotel. Myself, my partner and our 10 year old daughter thoroughly enjoyed it. The staff were fantastic and couldn’t do enough for you...
The room was basic but very clean and had wonderful views of the hills, Olive groves and veg garden. The hotel grounds were stunning, filled with interesting flowers, bushes and fruit trees. There was always a good choice of food mainly consisting of locally grown, fresh produce. When the chef knew that I was vegetarian, he made sure I always had a veggie option every lunch and evening meal. The kitchen staff also made us a pack up when they heard we were going on a day trip. The pool and pool bar were excellent choices to just hang around and chill. All inclusive drinks were basic but fine. My daughter especially liked the ice cream every afternoon. Overall, we have had a fantastic stay at the Despo and wanted to say a big thank you to all of the staff for making our holiday a GREAT holiday. For a 3 star hotel it doesn’t get better than this.
The hotel grounds are lovely however rooms are dirty and in need of updating air conditioning is charged at 7 euros a day The chef is a happy friendly man but food has dramatically dropped in standard so much so we never used the restaurants other the odd occasion we wanted some chips when the staff were rude and literally snatched them from you if you dared take them round the pool. Advertising a variety of snacks which wasn’t the case you could have one from the nights before menu If you didn’t want or couldn’t drink the watered down beer you would have to drink the fizzy drinks which tasted like salt if you don’t drink raki or ouzo then the beer or the salty drinks are your only choice of beverages George the bar man is the worst I have ever come across rude I witnessed him a arguing with two of the hotels female guests rude rude man. Reception staff Marie is fantastic and goes out of her way to ensure nothing is too much trouble however the other lady was rude and unprofessional in her dealings with a unapproachable. Ok if you want just a place to bed your head down if don’t mind the dirty rooms
We had a one week vacation in Despo hotel. We arrived around midnight and were welcomed friendly and taken to the room. The room was ok but a bit old and plumbing was not very clean...
It was two of us but the room was for a family of 4 (a double bed and a bulk bed). So, we were lucky to have enough space. Though, as some other reviews mention, some rooms a really small. From the window we could see a chicken farm and some hills. It was quite enough for us to sleep with an open balcony door. We didn't use the air conditioner but it costed 7 euros per night. Room service was supposed to come every two days to change towels and every three days to change bed sheets. In our experience they came more often. Though once they left the door open. Nothing was gone but it was still annoying.
The staff at the reception is nice and helpful.
The main downside was food. The selection was very limited and quality poor. For breakfast it was some kind of eggs (boiled, scrambled or fried - Fried eggs had some strange smell, we couldn't eat them), canned beans, cheap sausages and fried dough?? or a french toast with a lot of fat. Corn flakes were edible at least. For lunch and dinner it was some kind of meat, fries all the time (except once they were replaced with the instant potato). Some food were the same for lunch and dinner or we could see that, for example nuggets from lunch were used in the salad for dinner. The hot dishes were often too fried and just looked terrible. Meat was edible in most cases.
Even worse than food were beverages: instant coffee with not enough powder on the salty water, deluded cheap soda that tasted horrible and salty water that was drinkable only very cold. It was literally the worst coffee in my life.
Overall, the experience was ok except for the food. I would definitely not go again and wouldn't recommend anyone to stay there unless you like poor quality beer and don't care what you eat at all.
All hotel is clean and garden is really nice and full of trees and flowers, pool is also very nice and clean. But furniture is older and bathroom need a reconstruction. We had a superior rooms on the ground floor with balcony view on the garden full of lemon trees what I really like, but I dont recommended a basement rooms because it looks small and bad and everybody see into your ,balcony,...
Food was good, but not great. You can choose 4 food from the main food and there are lots of salads, and for desert is cake and watermelon. Its little sad that the kitchen isnt much greek because we had spaghetti, fish fingers,nuggets, chips,chicken. I was happy that I will be eat greek food but only one day was a Musaka(classic greek food) and next day again spagetti. Its all was good taste but It will be great if they start cook more greek food. And a snack afternoon was one day a burger, next day a sendwich and again a burger. Icecream was really fantastic. But it will be better if they serve like a snack also some fruit and maybe salads because if you have all inclusive you want more than half of burger. So final feel was good, we enjoy time here but there is lot of things what they can do better