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  • Greece
  • Crete
  • Despo

Despo

Greece, Europe
Crete

This charming hotel enjoys a convenient location in the centre of Gouves village, in the Heraklion regional unit of Crete, in Greece. Nikos Kazantzakis International Airport is some 16 kilometres away while nature lovers will find Dikti Mountains some 47 kilometres away. Surrounded by a beautiful green area ideal to enjoy a pleasant walk, this establishment provides a choice of bright rooms featuring a functional décor based on soothing tones to create a relaxing atmosphere in which to completely unwind. The onsite facilities and services include a sparkling outdoor pool with a separate area for children as well as a playground for younger guests, all for a comfortable stay in the vibrant Crete.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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Prices in the calendar are based on the cheapest room(s) available and your search criteria

Facilities

  • Car park
  • 24-hour reception
  • Late Check-out*
  • Wired Internet*
  • Laundry service*
  • Medical service*
  • Air conditioning in public areas
  • Hotel safe*
  • Currency exchange facilities
  • Lift access
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  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Where to start..

Review by SimeonHockley95

What you get with Despo is what you pay for. It's cheap.

I should start by saying that I was with a friend and we weren't looking for the ritz...

We were looking for cheap and cheerful all inclusive and that was what we got. However, we have been on similar holidays before and this doesn't stack up against them.

The food is simply utterly terrible and we didn't eat there most days as a result. Luckily down the road. there are a myriad of restaurants, bars that serve traditional greek food. Why the hotel at Despo couldn't put on some gryos or Souvlaki at any point, is beyond me but the food was shockingly bad.

The bar wasn't much better. The drinks range was very basic, there were no cocktails in the evenings. Granted i'm difficult but i was limited by not liking Raki or Beer. There was at least ouzo. The bar man was rude and insisted that you had finished your drink before you could get another one, even if you were getting a drink for a friend to save you all queuing! I saw him quarrelling and telling off with other members of staff and generally got the vibe that none of the staff wanted to be there. Fortunately there were a number of enjoyable bars that were within walking distance.

The pool was good, but there was an incident that was rather poorly handled. Somehow, someone had had an accident in the pool, and the staff dully fished it out with a fishing rod. This in itself wasn't so bad, but it was the fact that they paraded it around the communal area before depositing it in the bushes for all the guests to see, without making any effort to hide it away. Furthermore, they did nothing with the pool, not closing it nor even adding some chorine to disinfect it. In fact they just went back to bartending as if nothing had happened. Whilst this gave rise to a very funny moment when one of the oblivious german lads staying at the hotel dived in with the encouragement of his friends. Hilarious to watch but not very hygienic.

The rooms were very basic, no problems there but the fact that they charge for AC was a bit concerning.

The only saving grace was that I met a bunch of other guests who were lovely. Fortunately, I was able to make friends with a number of them which lead to excursions and meals out etc.

The younger members of Staff were also excellent. Dimitri and George in particular were exceptionally helpful, and were welcoming to us. They stopped for chats and told us about the Greek culture and life on the island. Between them and the other guests, they made the holiday a pleasant experience overall. Despos are lucky to have them covering their backs.

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TripAdvisor Review

Never Again!!

Review by ChrisL1155

Where to start with this place.. rooms were ok tho AC is extra cost per day. Some staff were friendly (until manager told them to stop chatting with guests and do more work!)...

Those were the positives.

Food. Pretty awful overall, very very limited selection, often repeated so not much variety either. Snacks from the pool bar very hot/miss. Staff not knowing which meat a dish was (was told pork, goat and lamb by three different staff members about the exact same dish). Mostly lukewarm if that and eating area was quite basic.

Cleaning processes weren’t great. A child had a number 2 accident in the pool one day and staff just fished it out with a little net then emptied it into a flowerbed by reception. No extra chlorine or anything applied so people dived into area accident happened soon after as no signs were put up.

Location, was ok. Good for buses but you have to cross a major road to get into the town. Town consists of several bars, a few restaurants and that’s about it.

All inclusive was ‘ok’ tho you had to finish your drink in order to get another, you can’t just order two drinks which was odd and selection was very poor as no real fruit juices to make cocktails, so yeah it was ‘ok’.

Managed to meet some other great guests which made the stay bearable but I’d never return given the choice!

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TripAdvisor Review

Great staff

Review by leeds124 Yeadon, United Kingdom

It was very nice experience. Very cheap hotel with delicious food. Receptionist Dimitris he was very helpful and i am so glad to meet him...

George is very polite and John is excellent also. Would highly reccomend this hotel for the staff. Cheap and cheerful would reccomend

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TripAdvisor Review

Great place

Review by Kenny B Uddingston, United Kingdom

This is a super little hotel! Kept very clean and tidy with immaculate gardens around the pool area. It's a throwback to a more traditional Greek holiday before all the giant hotel companies came in with the supersize resorts. The staff are all friendly and there is a decent selection in the restaurant every meal, mostly Greek foods, salads etc but always alternate options for fussy eaters or kids...

Bar is a bit limited on the all inclusive but it depends what you're after. It's not a banging night life place although the centre of town is a10 minute walk away, as are the beaches. Would very highly recommend this place and will definitely be staying here again on our next trip to crete. I would recommend paying the little extra for the ac right enough as it's VERY warm there

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TripAdvisor Review

Great hotel, lovely people and a real warm welcome.

Review by wurzelgumm Lincoln, United Kingdom

Just returned from a 2 week stay at the Despo Hotel. Myself, my partner and our 10 year old daughter thoroughly enjoyed it. The staff were fantastic and couldn’t do enough for you...

The room was basic but very clean and had wonderful views of the hills, Olive groves and veg garden. The hotel grounds were stunning, filled with interesting flowers, bushes and fruit trees. There was always a good choice of food mainly consisting of locally grown, fresh produce. When the chef knew that I was vegetarian, he made sure I always had a veggie option every lunch and evening meal. The kitchen staff also made us a pack up when they heard we were going on a day trip. The pool and pool bar were excellent choices to just hang around and chill. All inclusive drinks were basic but fine. My daughter especially liked the ice cream every afternoon. Overall, we have had a fantastic stay at the Despo and wanted to say a big thank you to all of the staff for making our holiday a GREAT holiday. For a 3 star hotel it doesn’t get better than this.

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