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  • Greece
  • Crete
  • Mitsis Laguna resort and spa

Mitsis Laguna resort and spa

Greece, Europe
Crete

Mitsis Laguna Resort & Spa lies on the beach of Anissaras in the area of Hersonissos in Crete. It is a majestic and luxurious five-star hotel with a state of the art Wellness Spa that provides premium service. Guest accommodation in this five-star resort includes 351 luxurious rooms, consisting of 180 bungalows (34 of which shape a small island, surrounded by a lake and the rest are family bungalows), 90 beautiful sea view and garden view rooms, 79 superior rooms in the main building, and 2 presidential suites with a private pool for each. A number of infrastructures and facilities such as meeting rooms, tennis courts, beach volley, mini soccer court, gym, 3 seawater swimming pools, a kid's pool, water slides etc. make the hotel an entertainment paradise for guests of all ages. The hotel places great importance on high quality gastronomy, as guests can try various gastronomic selections in the resort's seven restaurants and 4 bars. The point of reference though is the unique sense of hospitality and the high standard of service in every guest encounter.

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Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Local and international calls*
  • Car hire*
  • Transfer service*
  • Room service*
  • Laundry service*
  • Medical service*
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  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Amazing hotel in Crete!

Review by tasvis London, United Kingdom

Mitsis - where do I begin! We had the most incredible time at mitsis laguna.

To begin with, all the staff were extremely friendly and helpful. I am vegan and my boyfriend is vegetarian, so we spoke with the chef's there as soon as we arrived. The executive chef, sous chef and head chef of restaurants were all so helpful in showing me what I can eat everyday, and they also made anything I asked for...

Their names were Vaggelis, Sifis and Marinos. Thank you all SO much for your hospitality!

They made me vegan pancakes upon request and fresh vegan chocolate sauce which was amazing. I thought it was super easy to manage and love that they knew what it means to be vegan - I didnt even need to explain it!

The pool area and hotel decor was lovely and felt quite grand. The restaurants are more like little restaurant bars by the canal in the hotel - but are such a nice ambiance when lit up at night. The service was a bit slow at times but very very friendly and helpful always.

One disappointment was that the beach was rocky and not really swimable but it was okay as the pool areas were lovely. Also the spa was closed which was a shame but it looked absolutely beautiful.

All in all, I would highly recommend this hotel and would definitely go back again!

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TripAdvisor Review

10/10!!! Amazing staff, beautiful hotel, we are definitely coming back!!!

Review by M2712VNmariel

We stayed at Mitsis Laguna for 9 days & were surprised by the fact that you can use the All Inclusive offer the minute you step into the hotel until you leave again. With our flights arriving early in the morning & leaving late at night, that meant almost 2 extra days. We had a Bungalow with Garden View with a terrace, which was absolutely gorgeous...

The bathroom was amazing! We didn’t really use the Buffet restaurant (except for midnight snacks at 2am, special thanks to Gregor 😊), & the food at the à la carte restaurants was extremely good. Same for the alcohol, everything is really high quality. The pools are really beautiful, we preferred the main pool, where the DJ was. He played amazing music, & there was great aqua gym & yoga every day, as well as nice waiters who serve drinks to your sunbeds. We didn’t go to the beach (except to watch the beautiful sunrise every morning) because it's really hard to get into the water.

There are a few people from the staff that we would especially like to thank because they made our vacation extremely special for us: Chrissa, Johnny, Roula, Lydia, Loukas, Markos, Marinos, Spyros, Poppy and Pedros from the à la carte restaurants. They made every single brunch, lunch, & dinner very unique & denied none of our special wishes 😊 And our favorite bar girls Angela &Maria! They work with so much passion & we always had a great time with them at the Day Bar 😊

We can’t wait to see everyone again, since we are definitely coming back next year!

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TripAdvisor Review

Amazing 5 star holiday

Review by amylN4957ZM

Wow, just returned from the Mitsis Laguna Resort & Spa and cannot fault anything. The room was spacious, immaculately clean, all public areas spotless. The staff are so friendly and the service outstanding...

The food is amazing, the al a carte restaurants are all included in the all inclusive package, great food choices, the Italian, Cretan, Fish and Pan Asian were the ones we visited and all absolutely fantastic. The main restaurant is buffet style and lot's of choices to suit all tastes. Literally you could eat any hour of the day here! Such an amazing resort for couples and families alike. Great for anyone with mobility aids / pushchairs as all areas accessible. The beach was lovely and drinks served there too... all in all, a fantastic all inclusive holiday!

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TripAdvisor Review

Amazing holiday!!

Review by 882harrietn

We have just got back from a wonderful week at the Mitsis Laguna. The hotel was lovely, food and drink fantastic and the service was great. The a la carte restaurants were good but I would definitely recommend booking before you go as they get booked up! Champagne and Sushi bar was also lovely...

Our week was made even more special by the fantastic staff at the kids club. Our daughter absolutely loved it and our holiday soon started to revolve around the opening times for the kids club and the mini disco!! I can’t thank Ewelina and Dominica enough for all they did for both of our girls (the youngest was too young to leave her with them but she loved taking part), they are both absolutely incredible!! The time they took to keep the children entertained with crafting and games, and getting to know each child personally, was above and beyond.

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TripAdvisor Review

Fantastic Holiday

Review by Dave T

We stayed there in the 1st week of October and were completely blown away The resort and location is fabulous the staff are great and the food was fantastic. From the time we arrived to the time we left we left totally looked after There was a fantastic range of foods on offer everyday, including fresh salads and fruit at every dining occasion. Id especially like to mention 3 members of staff that were always smiling, attentive and polite, Ellen around the Pool bar who worked tirelessly to supply drinks , Yaana and Nickos in the restaurant who were always on hand and had a smile and took care of us The facilities are great and staff so helpful This is definitely a Hotel we will be returning to ! - Thanks Mitis team for looking after us so well

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