- Greece Holidays
- Mastichari
- Kouros Palace
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Kouros Palace
Greece, Europe
Mastichari
Situated 3 km along the coast from the quaint village of Mastichari on the island of Kos, this spacious resort features low-rise bungalow styled buildings, dotted amongst landscaped grounds just a stone's throw from the beach. Ideal for families and adults, the property offers a range of great amenities including entertainment and a kids club for the younger visitors. A sleek and modern style runs throughout the establishment with guest rooms having a fresh and colourful décor, perfect for the sunny climate. Great views can be enjoyed from the terrace while relaxing with a refreshing aperitif or for those who prefer something cooler, there's a large,main bar and TV lounge.
Facilities
- Darts
- Billiards*
- Massage*
- TV lounge
- Entertainment programme for children
- Entertainment programme for adults
- Children playground
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good1,090 reviews
Excellent
46%
Very Good
30%
Average
15%
Poor
5%
Terrible
3%
Location
Cleanliness
Service
Value
Nice enough hotel, poor service and missing belongings!
We stayed for 10 nights shortly after the hotel reopened. At first, everything was great. Our room was nice and spacious and clean. The housekeeping every 2 days was disappointing but okay for us. The food was very repetitive but we always were able to find something we liked - this was our first all inclusive holiday so we had nothing to compare it to.
However, housekeeping was poor. We had to ask multiple times over our stay for our coffee to be topped up (apparently this should be done every time?) but despite being told they would come and top it up over and over this was never done. We honestly gave up asking after the 4th or 5th time.
Now the main reason for the 2 stars - generous in my opinion. Housekeeping removed a personal item from our room and it was never returned to us. I notified them immediately at reception and I was told they would find it. This was on day 2 of our 10 day stay. We asked daily at reception for an update and we were told the evening before we left that it was found and had been sent to a partner hotel. I notified them I would be leaving at 10am the next morning and they said that was fine. The morning of us leaving, it had still not been returned and I was told it would be dropped off for 12pm. I then asked for them to take my home address and send it to me and they said they would, for a charge (!) I challenged this and got nowhere, they said they would not pay as it was expensive to send parcels internationally. I left without my belongings I came with, I asked for them to follow up with me once a manager was in and this never happened. The item they took was not expensive, however it was mine. The lack of care and lack of professionalism from the staff was not reflective of a 5 star hotel. I also found out on our final morning that we were not the only room to have an item taken and not returned, as another couple were also enquiring where their missing items were, that they also had to travel home without.
Additionally, the all inclusive needs to be taken with a pinch of salt - the alcohol is poor quality, the drinks are made different each time you get them. The mini golf course was very poor, the gym had no air con. The list goes on really. 3 star hotel at best.
I will not be returning and I will not be recommending this hotel to anyone.
Nice place!
We loved the experience in this hotel! Thank you 🙌🏻
Eten en animatie niet oke
The food was very disappointing and lacked quality. At the à la carte restaurant, I asked if I could swap my dessert for an extra main course, but they refused, even though we had an all-inclusive package.
The entertainment team was also very disappointing. The animators made very little effort and mostly just stood around watching. In other hotels, the entertainment staff actively encourage guests to join activities, but here you almost have to beg to participate.
Another downside was that many drinks still required an extra payment despite the hotel being advertised as all-inclusive. On top of that, it was not possible to exchange money at the hotel.
Overall, this was a very disappointing experience and certainly not what I expected from an all-inclusive resort.
Review by Adventure26166303337 Ghent, Belgium
Great all inclusive experience
The location is perfect if you’re looking for a relaxed and peaceful atmosphere, while still being within walking distance of Mastichari town. There is also a shop and car rental service directly opposite the hotel, both of which were very convenient and reasonably priced.
The staff were incredibly friendly, helpful and welcoming, creating a lovely atmosphere throughout our stay. We had a fantastic time here, and the food was also very good.
Overall, we thoroughly enjoyed our stay and would definitely return. The only downside was the cost of taxis into Kos Town, but aside from that, we couldn’t fault the experience. Highly recommended!
Very positive
Really lovely hotel, super pools, outdoor gym with great view, good activity schedule and nice individual apartment style location. Staff very friendly and on-hand. Nearby fishing village worth a visit and boat trips from there. Would just have liked more coffee pods in room 🙂
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