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The hotel was comfortable and clean. However, we are disappointed as we never got our 50 euro they secure during check in, in case of room damages back. We will definitely not return! 
The pool is not larger than a bath, although advertised otherwise in pictures.

Utterly disappointed

Being at The Segond Hotel as two weekends one after the other was super as for the helpful staff, great quality food, so comfortable room with top cleanliness anytime of immediat efficiency and all so super.
Heartily would like to thank again all the beautiful staff and the so professional general manager Mr Ronald Galea. 

Should come 

Kindly note that I have booked this hotel almost two months in advance and I was charged EUR 103, however when I checked the rates for today they range approximately EUR 60. So basically because I have booked almost 2 months in advance I was charged almost double the rate. Do not place any bookings with this hotel as it is a total rip off. Before I  wrote this review I informed the receptionist on duty that I requested a fir of compensation for being charged almost double the room rate and he told me that he cannot do anything. I am sharing this on Trip Advisor so before anyone books with this hotel , one checks other hotels which probably would be more value for money and not a rip off, since I was charged almost double the rate. Shame on all the management of the Segond Hotel. You are utterly so disappointing. 

I was almost charged double the rate. Do not place any booking with this hotel. This hotel is a total rip off.

Great little hotel. Staff extremely helpful and friendly. Rooms large, clean and comfortable. 
Only drawback being the restaurant and bar were no longer open despite all advertisements saying it is available.
However they do offer a great breakfast choice.
No restaurant or bar means a 15 minute walk to the main square where there is a great choice of establishments .

No restaurant or bar.

This hotel is located in a quiet part of the village close to a small church and within walking distance of the centre. It’s modern in style and quite clean. The only disappointing elements of our stay was the lack of insulation between the rooms, making them noisy if someone checks in the middle of the night, and the breakfast. The service at breakfast was abysmal. Guests had to wait half an hour for fried eggs and baked beans. The toaster is not fit for purpose and creates unnecessary queues in an already stuffy room. They only serve ultra processed sliced bread which is a pity considering the lovely bread Gozo bakers could produce for this hotel. The fruit options could be so much better, whole apples and oranges are simply not enough, a plate of sliced fruit would have made the offering so much better for conscious eaters. The mattresses are so hard and uncomfortable, they need mattress toppers badly. On a positive note, the staff are really nice and welcoming.

An ok hotel

The property comprises 51 cosy guest rooms.
Nestled in the picturesque town of Xagħra, The Segond Hotel is a 4-star gem offering an array of amenities. This charming hotel boasts a seasonal outdoor pool, a welcoming lounge, a terrace, and an on-site restaurant. Guests can enjoy room service, a 24/7 front desk, and complimentary WiFi. The hotel also has a bar for relaxing drinks.

The Segond Hotel offers air-conditioned rooms with a desk, coffee machine, safety box, flat-screen TV, and a private bathroom with a shower. Some rooms have balconies, and all come with a kettle. Just 40 kilometers from Malta International Airport, it's the perfect base to explore Gozo. With 51 elegant rooms and suites, the hotel offers plasma TVs, high-speed internet, and stunning views of Gozo's shoreline. Francie's, the in-house restaurant, serves up delightful flavors to enhance your stay.

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The Segond Hotel