Overlooking Alvor Beach, one of the best beaches of the Algarve and extending for several kilometres, this contemporary style hotel is situated in a privileged location close to the Alvor Estuary, a major nature protection area for birds. The centre of Alvor is within a 10-minute walk, Portimão, the largest city in West Algarve, is 7 km away. In the city, guests will find themselves in a place of many cafes and restaurants. Faro International Airport is at a distance of 74 km. The hotel offers modern guest rooms with air conditioning, cable TV, mini bar, safe, telephone, hair dryer and bath amenities. Guests can dine at the on-site restaurant with a wide selection of international and local dishes. There are also bars where to relax with live music and variety of drinks. To relax after the day with sauna, Turkish bath and indoor pool or magic spa and massages are well-served to the needs of all guests.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
The centre of Alvor is within a 10-minute walk, Portimão, the largest city in West Algarve, is 7 km away. In the city, guests will find themselves in a place of many cafes and restaurants. Faro International Airport is at a distance of 74 km.
First impressions of this hotel is very favourable. The public areas are pretty decent. Rooms are a slightly different matter...
View was reasonable enough but decor was quite scruffy for a 4 ☆ The shade on the lamp was full of stains and where the carpet and wood was joined was raggy. Had ants a few times in the room and bathroom also. 2 days we went without our room cleaned because eventhough we were out all day, the maids decided they wanted to clean late afternoon when we were back. We didn't want that. Towels were shocking, threadbare and ripped. On the plus side, we loved the concept of the sunbeds scattered around the garden. A lot more private than everyone squashed just round the pool. Loved how easy it was to reach the beach and enjoyed the walk on the boardwalk into Alvor. All in all we enjoyed our stay but the hotel could do with bucking its ideas up.
The room had 3 cockroaches. two in the bathroom and one in the closet, where we had our clothes.... the pool wasn't clean enough. the staff wasn't friendly... an experience not to repeat. They did an "upgrade"....from 1st floor to 4th floor the same exact room.
Would not recommend it to anyone. The hotel now asked me 3 different times to give my honest opinion on tripadvisor. Well, if they ask, here it is.
I travel a lot both for business and leisure...
I just stayed here for 1 week in Aug/Sep 2021. I rarely write reviews, but in this case the gap between the price and quality is just too big. If this would be advertised as a 2-star hotel I would not complain (except about the lack of covid safety), but this is NOT a 4-star beach golf resort to have "the time of your life". As for many other travellers, if we are lucky, we only get to have one shot at beach relaxation and covid safety is a major current concern. I hope this review helps others in making their choice where to spend their hard earned money and maybe the hotel to make urgent and radical improvements.
Cons: -very bad condition of room (holes in wall, stains on lamps, walls, and furniture, broken edges, huge cracks in wall, old mattress, etc.) -ants in bathroom and bed upon arrival, cookie crumbels in the corners
Covid safety: -distance and mask mandates are not enforced and not implemented. no one cares. -in 1 week I did not once see someone disinfecting anything. in every mall and restaurant here in Portugal, you see staff constantly disinfecting chairs, tables, elevators, buttons, door handles etc. They may be doing it some time at night, but way too little. -no signs about covid measures. There is this one little text at the entrance (font size 6) where it says to wear mask wtc., thats it. I saw dozens of people not wearing masks inside in front of staff and no one said anything.
The stay a the Pestana D. Joao II in Alvor was very disappointing. I will not be coming back but will be avoiding this chain in both my business and leisure travels. I do not blame the individual staff working there. Almost every aspect was bad and the problems widespread, I live in Portugal and been to great hotels here too. Pestana must have a management problem, probably a mix of underpaid staff and an immense lack of hospitality (and Covid safety!!!) training. I know the hotel sector had a rough time, but so did everyone coming for holidays for the first time now. They must do better. In its current form it is a rip off.
My friends and I rented two Superior Villas in Pestana Dom Joao Beach in Algarve for 10 days starting the last week of June. My first impression with the receptionist, a young man with a "rather unique hairstyle!" left a lot to be desired. I have checked with the reservation the morning we were to check in that our request for 2 villas, next to one another was guarantee, But according to the young man, that was not possible...
And he made me feel like I was actually lying about this because there were no 2 superiors villas attached. Then I asked him to give us 2 villas near one another, and that, he said OK. At no time at all I was rude or unpleasant.The only thing I told him was to resolve our case the best way possible. We spoke a little while he was trying to sort this out and I told him the exceptional thing I learned from the hotels in Asia ( which I have travelled extensively for 20 years ) has to do with their staff attitude. I guess he did not like what I said and that he was about to "punish" me? I could not believe when I checked into my villa, it was one (probably the only one) facing the street and some apartments blocks. The ONLY 2 VILLAS RENTED THAT NIGHT WERE OURS, THE REST WAS EMPTY for quite a couple of days after we checked in. So I went back to the reception and talked to a receptionist name Rosie, who gave me a villa with a view. Good for you, Rosie. For what we paid, the restored villa was very basic. There was no sofa or chairs in the living/dinning room. And since there was only 1 TV in the living room, it was uncomfortable to have to sit in what I would call a single bed with some cushions thrown around to watch TV. or else, use the 2 high chairs, that even for having meals, is not comfortable. Having said that, the rest of the hotel was quite nice, right across the beach, had beautiful grounds, pool, and restaurants. All the other staffs were really very nice and friendly. Reception is the first impression a guest has with the hotel, so I sincerely hope that the Management should look into this young man and teach him some manners and patient towards the guests. And he had the guts to tell me that he has been to some of the best hotels in the world. I wonder where!!! Could this be the reason why the average points for this hotel is only a 7.3?
We stayed at this hotel for 5 nights recently and the location is excellent. It is only a short walk to the beach and boardwalk. A short taxi ride or 15 minutes walk away from the town centre...
There is a large selection of bars and restaurants in Alovr all within a short distance of each other. The hotel also has its own bar, which has a reasonable selection of beers and a nice atmosphere. The rooms have all the amenities you would expect such as tv, fridge, safe, hairdryer and AC. The extensive grounds have 2 outdoor pools, with plenty of sun loungers and umbrellas and a pool bar for drinks & Ice cream. There is also an indoor pool with Spa as well. Breakfast was included, there was plenty to choose from and it was hot & fresh.I couldn't find much to fault the hotel. Perhaps a more extensive selection of fruit at breakfast. Also, a shaving mirror in the bedroom would a nice addition. All in all, it was a really good hotel in an excellent location.