Vilalara Thalassa Resort

Fantastic location, lodging, service, and amenities. We'll be back!

This resort is quite literally a paradise. Beautiful, modern suites on a property that has 5 restaurants, several pools, beach access, a spa, tennis courts, and a children’s play area. The staff were fantastic, and each restaurant better than the last.

Hello dear management, we stayed at this hotel complex for a whole week, what a disappointment.

As a visitor, you are first pushed onto a golf caddy and given a tour after checking in, especially around all seven restaurants; the staff is so drilled that they will send you past there first to motivate you to eat there. taken you to your room after driving around for half an hour, you do arrive in a room that is neat and clean with air conditioning and an empty fridge. The promised pools are always full; there are simply too few sun loungers available, and the pool boys present really don't make their best effort to make the beds. Also, only 1 pool is heated, and not all pools as they claim.

At breakfast, there is a problem with a long queue every morning, with difficult visitors who sometimes stand in line for up to half an hour in a much too small hallway on the stairs.

Of course, everyone wants to eat outside in nice weather and not in the dark room in front; why, why the hell don't you open the restaurant downstairs as well? It is simply ridiculous. There are 50 chairs and 20 tables just standing empty downstairs.

We asked about this, but the management wouldn't allow it because it was a different restaurant. In short, definitely do not, definitely do not go to this hotel. There are better ones in the world where you do get top-notch service, and where the staff is trained to treat the customer who leaves their money well. Never, ever again, and if you ask me, the management: find another job, because you were nowhere to be seen either.

HOTEL 6/10 SERVICE 4/10 OMGEVING 8/10