Carvoeiro Hotel

The hotel was clean, very spacious bedrooms and quiet which was a bonus. The area is lovely loads to do for the kids and adults. The bad things we experienced were - Aircon didn't work, we asked every day at reception but it never came on regardless how much we mentioned it. Showers - water only stayed hot for 3-5 minutes then was cold. My sister stayed over in a different room and she experienced the same issue. 2 plugs didn't work Including the one in the kitchen so we had to boil the kettle in the bedroom. Couldn't turn the tap hot or cold as it wasn't attached properly. The holiday was amazing apart from these parts, and there's a big hill to get to the town. We didn't think it would be a massive issue, but towards the end of the week we got taxis as the children hated the hill.

We stayed at this hotel for four nights, expecting a four-star experience as advertised, but unfortunately, it was a huge disappointment from the moment we arrived.

The condition of the hotel was far below what we anticipated. The windows were rotten, the furniture was ripped and worn, and the bed in our room was broken — so much so that I had to request a room change at 10pm, which was incredibly inconvenient. The pool area was also dirty and clearly not well maintained.

We were so unhappy that we tried to check out on the second day, but were only offered a refund for one night, leaving us feeling stuck for the remainder of our stay.

Overall, I feel this hotel is falsely advertised as a four-star property. In reality, I would rate it closer to a two-star at best. I would not recommend staying here.