This up-scale and refined hotel enjoys a privileged positioned in the west coast of the island of Madeira, in Calheta. The classy property is set a few steps from the marina and the impressive sandy beach. As the hotel is built where there used to be an old sugar cane mill, the current decoration is based on this concept. Guests will be able to be pampered at the guest rooms and suites that are tastefully appointed in an elegant and modern look. They are generously proportioned and some of them even include a private balcony with panoramic views to the sea. The hotel offers an incredible array of useful and superior services and facilities that feature a complete spa and wellness centre with a fantastic indoor swimming pool to relax while children have fun at the children's Playroom or at the outdoor splash pool.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
We travelled as a group with friends (6). We had a fantastic stay. The staff was pleasant and helpful...
The hotel was great with great facilities. Yes I would definitely visit the hotel again. The pool area is nice and clean.
The hotel is beautiful and really calm, even when it's fully booked. You can relax and enjoy all the facilities of the hotel. We took the premium experience to have acces to all the facilities and it didn't dissapoint us...
It was amazing stay in the hotel! Fantastic service, really nice rooms, great service, nice food, atmosphere and all and all was just better than expected! And million worth the view from the balcony. Nice area in small town, with local beaches and promenade. Hotel (rooms) is not for children - that's also nice if you are looking for calm relax.
We had booked a week at the Saccharum Resort and Spa. This was our first visit to Madeira. We found that our room was in the Sukkar Lodge, a building which is connected to the main hotel via a long corridor on the fifth floor...
This meant quite a long walk to and from our room and the need to use two lifts - no problem for us, but not ideal for someone of limited mobility. Our room was well furnished (although we had no need for the kitchenette). The main problem in the room was that the division between us and the next room was flimsy. There was an inch gap at floor level, so we could hear our neighbours talk and move around, which was disconcerting. The bed, though, was large and comfortable.
The main advantage of the hotel is that it has a beautiful position overlooking the sea, and the design makes full use of that. The hotel felt pretty full, but we had no problem in getting a seat or sunbed in an excellent place. It's a great location for watching the sun go down over a cocktail.
The staff were friendly. It's perhaps invidious to single anyone out, but we always felt well looked after when Donnavan was on duty in the Fly Lounge. However, the staff were hard pressed at the time of the (included) breakfast. There is only one breakfast room, serving a buffet meal, and it feels very hectic at times. Once there was no table available, as the staff had had no time to clear. A couple more staff at peak times would make a lot of difference.
The interior lighting in the hotel is rather poor, and would be difficult for someone with limited vision. Frequently we couldn't see which button to press on the lift, and the lighting on the main stairs was more conducive to mood than safety.
The food served in the restaurants is of good quality, and the two meals we had in the Alambique were excellent. Prices are very reasonable, especially compared to what one can expect in Britain.
After a few days we decided that we wanted a hotel which was smaller and less frenetic, so we left early (even though we got no refund, as we had pre-paid). We would recommend the hotel for honeymoon couples, but it's not everyone's cup of tea.
Just spent 9 nights in a Premium Room (612) with sea view and balcony. Lovely spacious room with open rainfall shower. Couldn’t fault the room or the hotel, cleanliness excellent, great facilities including infinity pool...
Great spa area with comfortable beds (adults only) and another adults only outdoor pool. Great bars and A La Carte Alambique restaurant (didn’t use the buffet). The Club Lounge was a bonus with the Premium package, like a mini all-inclusive. All the staff were brilliant, couldn’t do enough for you, very friendly and professional. Location was great, selection of half a dozen restaurants in the marina area but a way from Funchal so not many local tour operators will pick-up from Calheta and at extra cost. The free hotel shuttle to Funchal could be more regular as only one trip each way daily. A fab stay and will definitely consider this or one of the other Savoy hotels if we return to Madeira.