Dorisol Florasol
Enjoying fantastic sea views, this comfortable hotel is conveniently situated on the main street of the Lido area of Funchal, the capital of Madeira. It features a large ocean-view terrace with an outdoor pool, a children's pool and a playground. Many restaurants and bars, shopping facilities and the wonderful promenade are just a short stroll away.
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Prices in the calendar are based on the cheapest room(s) available and your search criteria
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Facilities
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet*
- Wi-fi
- Local and international calls
- Car hire
- Laundry service
- Medical service*
- Bicycle hire service
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
Poor
I have seen the photos of the pool and reception area on Trip Advisor and do recognise them as being accurate. We visited from 01/09/2023 to today 11/09/23. The photos of the rooms that we had are not represented by the photos seen here on Trip Advisor, I was so disappointed by the rooms I didn't take photos of the accommodation. . It looks as though some rooms are being updated...but a lot are very very poor, and being sold by companies such as Jet2 as acceptable. We met other couples afterwards at the airport who had stayed at our hotel and also advised they thought the rooms poor However, our accommodation was classed as one bedroom flat and was very poor and tired. The bedroom walls were grubby, the kitchen was poor,dark and not inviting. The bathroom tiles were dark, cracked and the door was damaged by moisture at the bottom. The toilet was very discoloured at the bottom. We had a couple of issues with the shower and a light which took.a few visits to Reception to fix. The breakfasts were good. It was close to a small supermarket and close to bus routes into Funchal town. We would discourage anyone from staying here unless you know the rooms have been updated . One of the couples we talked to, who stayed here,had to be moved to another room. They had stayed last year in Madeira and paid similar price for another hotel which was much better. We will be complaining to Jet2 who should not be recommending this hotel.
Check room before accepting it!!
We were also extremely disappointed with the first room we were given (701) very dated and didn’t feel clean. However, this room had 2 balconies and an amazing view. Missing a trick, should be renovated and would be a good room. I asked to be moved after first night, was assured that this would happen on day 6, waited until this day and Receptionist said nothing had been logged but they found us a more modern room on 5th floor (unfortunately the view was lacking as overlooking the pool). Pool is amazing, pool area needs new sunbeds and umbrellas but is kept clean. Also, no air-conditioning in hotel(our fault as didn’t check this).
Nota 3-star. 2-star at best. Don't believe the pictures.
1* No A/C or heat. Rooms are cooked during the day. We stayed there late September / October. Slept with the sliding door open, but had to put up with the road noise and cigarette smoke, day and night from other rooms. It was hard to sleep at night, as the room would finally cool down at 3 a.m.
2* Did not have towels for 3 days. Asked several times a day, but still took3 days. Even then, they gave us 1-towel for everyone.
3* Hotel WiFi did not work on my laptop, it gave me a non-routable IP address, so no internet access.
4* The safe had no lock on it (see picture).
5* Took 2 days to send an iron to the room.
6* Breakfast was ok, but low-quality food. Coffee was made from instant powder dry milk(horrible tasting). Cakes had eggshells in them. I never took a second bite of any of the pastries they served. Luckily there are a few cafes 5-15 minutes away from the hotel.
7* The staff was not friendly. Especially the younger lady at the front desk. Sassy and condescending, every time. Even when asked a simple question.
8* Cracks on the wall. Broken floor tiles in the bathroom, and nasty mold(see pictures).
9* Looks like they have not updated this place in the last 20 years.
10* Our booking check-out time was 12:00 p.m., but we were asked to vacate at 11:00 a.m., even after we showed them the booking. Very rude about it as well (The same lady mentioned above).
11* We went there to drop off our luggage in the storage room. It was unlocked and unattended, with no employees, people were just walking in and out freely, able to drop/pick up any luggage. There was a sign there that the hotel is not responsible for any lost luggage (See pictures).
12* The hotel key has the hotel name and the room number printed on it in bold letters. Someone finds your key; they have access to your room and stuff.
13* Go somewhere else. Other guests we not happy either. I wonder if the positive reviews are real?
Great hotel and great value for money
Florasol was an excellent base for our first stay in Madeira. It was clean, comfortable and spacious. The food was good, exceeding our expectations for quality, and the hotel put on good entertainment, including traditional dancers. I wanted to mention the restaurant staff in particular, as they were friendly and always went the extra mile to look after us.
3star
Basic hotel , but great value for money we paid . Booked a studio and got given a T1 with 2 balconies. Beds hard but that is what we prefer . Breakfast adequate , no complaints . Staff friendly and helpful . One tip , room key on massive key ring with room no on . We put it with a safe key on our own . Booked our own trips through the app Get Your Guide