Hotel Madeira Regency Cliff

The breakfast is amazing. They have adapted well to covid times and we felt totally safe at all times. We can't wait to return!

Rooms are located on the floors below (1-5) and the view from the balconies is quite breathtaking. The small swimming pools are on level 1 with the pool bar. The outdoor circular one is quite cold so we preferred the warmer indoor one which was even smaller. If you want to do serious swimming this hotel isn't for you. The bed was comfortable although we were plagued by small black ants running across the bed, floors of bedroom, bathroom and balcony until the maid got us some ant killer spray. The ensuite has bath with shower over, which might not be easy for people with mobility issues. We would have preferred a proper shower cubicle. The staff are lovely and very friendly and helpful. The one thing we did find disappointing was the food. We made the mistake of booking half board, eating in the hotel restaurant every evening. It was certainly an interesting experience having to wear plastic gloves and facemask at the buffet. You had to have sharp elbows as we were regularly pushed in front of by other guests who appear to have no concept of queueing, respect for others and social distancing. The food itself was OK, but on several evenings, being vegetarian, we had practically no choice as the salads and hot vegetables were often adulterated by the addition of meat, fish and seafood. Even though there was one hot vegetarian item every evening there was nothing left on several occasions, as the meat/fish eaters had taken it (and who can blame them) so we had to make do with whatever salad we could eat with cheese for protein. One salad had a long black hair within it which rendered it inedible. If we stay in the hotel again, it will be on a B&B basis and we will eat in local restaurants in the evenings.