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  • Madeira Holidays
  • Funchal
  • Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel

TripAdvisor Review
Portugal, Europe
Funchal

This luxurious hotel is located in the lively city of Funchal on the mesmerising Portuguese island of Madeira. The hotel enjoys an idyllic slope setting overlooking the shimmering waters of the magnificent sea. Guests will find themselves just 10 minutes from the beach and in close proximity to a selection of colourful shops, exquisite restaurants, lively bars and nightclubs.

This upscale hotel offers a host of exemplary facilities, catering to the needs of discerning business and leisure travellers.

Guest rooms are styled with neutral tones, classically-beautiful furniture and an exhilarating sense of calm and tranquility. All rooms are equipped with a range of facilities to ensure a comfortable stay, facilities include a Flat screen TV, electric kettle, mini-bar, air conditioning, Wi-Fi, and a balcony. Rooms with upgraded views eg. pool view, garden or sea view, are available at a supplement.

Guests will be impressed by the hotel's choice of exceptional leisure, recreational and dining amenities.

Facilities

  • Fitness centre
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Room service*
  • Laundry service*
  • Medical service
  • Bicycle hire service
  • Air conditioning in public areas
  • *Some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent5,237 reviews
Excellent
55%
Very Good
29%
Average
11%
Poor
4%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Perfect Pestana!

Stayed for 5 nights as a celebration for our 40th wedding anniversary. We were warmly welcomed at check in and although our room wasn't ready, as we flee in early we explored the hotel and grounds. Fabulous pool and had lunch in the pool bar enjoying a couple of beers whilst looking out at the incredible views. Our room was 1516 a deluxe city view which was spacious and had an enormous bed which was extremely comfortable. Breakfast was divine so much choice both hot an cold we certainly ate very well each day. The hotel provided us with chocolate covered strawberries and a bottle of champagne plus a personalised card to celebrate our anniversary which was a lovely touch. Our room was cleaned daily and everything was beautifully clean. The hotel has many different areas and bars to visit with wonderful views all the staff were so helpful, polite and friendly and that makes such a difference to any stay, especially a celebration. The hotel is very close to the centre of Funchal and around it are a number of restaurants to cater for anyone's tates and wallets. We'd definitely recommend the Pestana Carlton and we thank everyone for making our stay very special. Thank you all so much. Steve and Tania. Xxx

Review by Tania B Brighton
TripAdvisor Review
Friendly staff

The hotel is spotless as are the rooms. We ate in the pub on our first night. The food was ok but nothing special. The breakfast was a buffet style and offered everything expected. The staff were very attentive and helpful. We were only B & B so ate out in the evening. There was entertainment in the evenings such as a piano player. There was other entertainment but had to buy tickets which we didn't do. We didn't go in the pool as it was too cold but looked a good size.

Review by Rebecca G Lanzarote, Spain
TripAdvisor Review
Family visit by Grace

Hotel pestana is amazing. At breakfast the buffet is superb. Some days a mascot comes in and walks around and hugs people and you can get photos too. But it walked straight past me. The view from the balcony is incredible. The room makes you feel like you’re at home and it is very clean. Some nights a lady comes and gives you chocolate . The staff are lovely. When it comes to the pools there is the main pool and the children’s pool are on floor 1. The indoor pool you’re not allowed inflatables. The main pool is on floor 2 and down stairs has an outdoor pool an indoor pool and a jacuzzi but you’re not allowed in there if your under 14. At night time the corridors are sometimes noisy with people going to their room. Overall Hotel Pestana Carlton is Amazing!

By Grace age 11

4 ⭐️

Review by Liz G Knutsford, United Kingdom
TripAdvisor Review
Awesome

Amazing meal at the the Taverna Grill. Exceeded expectations by a wide margin, we’ve been to a number restaurants in Funchal that were much more expensive but didn’t match the quality here.

I’d recommend giving it a try wherever you are staying in Madeira.

Review by guytz72 Dunedin, New Zealand
TripAdvisor Review
Top draw

Absolutely top service throughout, we stayed at the pestana Colton hotel, at ate at the taverna restaurant and the service was great. Top service from Monica

Review by Dale W Huddersfield, England, United Kingdom
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