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  • Madeira
  • Funchal
  • Quinta Bela Sao Tiago

Quinta Bela Sao Tiago

TripAdvisor Review
Portugal, Europe
Funchal

This attractive hotel lies in the old town of Funchal in a peaceful neighbourhood, surrounded by a pretty garden with tropical vegetation and a view over the bay of Funchal. The centre, with the many shops and entertainment venues, is to be found a few minutes' walk away, while links to the public transport network lie just in front of the hotel. Housed in a traditional Madeiran Manor House built in 1834, the hotel has been totally restored and offers luxurious guest rooms with a combination of tradition and contemporary elegance. Guests can savour exquisite regional food as well as international cuisine in a beautiful romantic setting, while the bar offers exotic cocktails and a stunning sea view. During the day, travellers may enjoy a tour around the historic centre and visit the local market, the Monte cable car station or the São Tiago Fort. After an exciting day of sightseeing, guests are invited to relax and enjoy sunny moments by the sparkling outdoor pool, while overlooking the beautiful ocean.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
Bed and Breakfast
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Facilities

  • Car park
  • Garage
  • 24-hour reception
  • Wired Internet
  • Wi-fi
  • Car hire
  • Transfer service
  • Secure parking
  • Airport Shuttle*
  • Room service
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Stay away

Rude front desk staff, would not honor our paid reservation. Instead wanted to send us to a sister property, out of Funchal in the hills. Tried to resolve the issue but no manager was ever in...

Thankfully our card was willing to handle the dispute as I had a prepaid reservation at that location. So many other choices in town. Such a sweet town, you’d want to be staying right there.

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TripAdvisor Review

Change of Hotel - Beware

Review by F6269DOjamess Horncastle

My wife & I booked a weeks holiday at Quinta Bela Sao Tiago Hotel where we had stayed previously and had enjoyed our stay, the hotel being located close to all the amenities of Funchal old town. We particularly booked this hotel as access to the old town and on to the centre of Funchal on foot was via relatively quiet roads which were also shallow in gradient, an important factor as my wife has a heart condition.

On arrival at the hotel at 10pm after travelling for 12 hours from home, I handed over our prepaid hotel voucher clearly showing that we were booked in at the hotel for 7 nights. The duty receptionist immediately told me that we were not booked in at the hotel but at their 5 star sister hotel Quinta Das Vistas Palace Gardens Hotel, again part of the Charming Hotels Group, which was located ''near the casino''...

On questioning this I was told an error must have occurred and we should have been informed by our booking agent. At that time of night and knowing where the casino was located, not close to the old town but reasonably accessible to Funchal centre we reluctantly accepted the transfer. On the journey to the second hotel it became clear that this was not located anywhere near the casino as we had been told, but on a steep hillside several kilometres away from the centre. The hotel is located on a steep hill accessed by a narrow road without pavements on either side which is not safe for pedestrians to walk anywhere, the only safe means of getting into Funchal is by service bus or taxis. This Hotel was not the one we were looking forward to staying at nor was it in the location we desired. I contacted Charming Hotels Group, during our stay to find out who was to blame for this hotel change, especially as I had emailed our chosen hotel the week before our holiday, requesting a room on a higher floor which we had been allocated on our previous stay there. I received an automated reply saying my email had been received and I would be contacted as soon as possible. I didn't receive any further response. Charming Hotels replied advising me that our chosen hotel had never received an email, despite me having a record of this. On reading TripAdvisor reviews for both the Quinta Bela Sao Tiago Hotel and the Quinta Das Vistas Palace Gardens Hotel, I find that other people have suffered the same as my wife and I, where they have been moved to the latter hotel not having originally booked there.

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TripAdvisor Review

Gypsy hotel

Review by Jandy26 Redondo Beach, California

Worst experience I have ever I had. I had a confirmation from a 3rd party booking. From the second I walked up they were not happy to deal with me...

Not a hello, but “ do you have a voucher?”then said I was booked at another one of their properties out of the main area. I showed my confirmation. I was told if you book with them they send you to any one of their properties. How is that even a policy. Three email accounts for the hotel come back unable to send. Thst is curious. Thank goodness at this last minute I was able to get a room at a sweet in town boutique hotel. Se hotel was fantastic. Incredible staff and yummy breakfast along with a rooftop bar. The bar tender really cares about his drinks. I was never able to deal with a proper staff member at Quinta Tiago. Almost ruined our trip. Thank goodness for Se boutique Hotel

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TripAdvisor Review

Pre pandemic trip finally taken

Review by BandScats Stirling, United Kingdom

The hotel is excellent, fantastic views over Funchal, good food and attentive staff. We probably won't choose to go to Maderia again but would definitely stay here if we did. It's situated in the old town and near some amazing restaurants,

TripAdvisor Review

Rubbish group of hotels in the Quinta logo

Hotel booked by travel agent and we had a prepaid voucher. Arrived 21.30 to check in. Hotel receptionist told us the hotel was full. Agents error. Will transfer you to our 5 star Hotel. What could we do at this stage but accept. Instead of downtown Funchal we were in the hills with nothing around the hotel. The replacement hotel might have been 5 star in 2002 when it was built but probably 2 star now. Went to the empty bar for a drink to calm ourselves but no beer or tonic. Breakfast was poor and we were so glad to get out of there...

Not a single word of apology offered so please stay away from this group 9f hotels

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