Melia Benidorm

Beautiful sister hotel to the pelicanos , sits back and near bars and shops and within walking distance to the mundamor . Lovely this hotel . Beautiful inside and out

We stayed at Meliá Benidorm as a family from 4 to 10 August, and I wanted to share our experience because before booking I had read some negative reviews about the food, cleanliness, reception and staff. After staying there myself, I can honestly say that we were very happy with our stay.

The rooms may need a little cosmetic updating, but I personally did not notice anything seriously wrong or unpleasant. Most importantly, everything was clean. For me, one of the clearest signs of cleanliness was the white towel provided for the bathroom floor. After a shower, I used it to wipe up the water from the floor, and the towel still remained white. For me, that says a lot about how clean the floors were. Our bed linen was also changed during our stay, and we never had to ask for it.

The food was varied and tasty. Of course, food is always a matter of personal taste and habits, but I personally have nothing negative to say about it.

The staff deserve special praise. Everyone we met was friendly, helpful and professional. The restaurant team worked incredibly well together, the manager was excellent, and I especially remember the lovely hostess at the restaurant entrance. Unfortunately, I do not know her name, but she was such a warm and positive person and always made us feel welcome. The staff were also wonderful with children and always ready to help.

I have seen reviews complaining about the staff, but based on what I witnessed during our stay, I would also encourage guests to think about how they themselves speak to and treat hotel employees. During our six nights there were a few situations involving other guests that honestly made me feel embarrassed for the staff. They work very hard to make everyone’s holiday pleasant, and they deserve the same respect in return.

The pool area is lovely, the location is very good, and the children’s entertainment team was fantastic. The girls working with the children really gave their all.

My only small criticism would be the number of umbrellas around the pool and the usual race for sunbeds. Some guests leave towels on loungers and disappear for long periods, which makes it difficult for others to find a place. As a result, some guests — including children — may end up sitting in direct sunlight.

Many hotels use a simple 30-minute rule: if a guest does not return to their sunbed within 30 minutes, the towel is removed and the lounger becomes available for someone else. Perhaps Meliá Benidorm could also consider a similar system. There are many families with children staying at the hotel, and having to remain in direct sunlight because shaded places and available loungers are limited is not ideal.

Overall, we left Meliá Benidorm with a very positive impression and no real negative feelings about our stay. Spain is beautiful and there are many other places I would still love to visit, but I would absolutely consider returning to Benidorm — and to Meliá Benidorm in particular.

We arrived at Melia Benidorm for 10 nights on 27 July 2026. We booked Melia Levels Superior and had a very nice room.
( The rooms are a little dark possibly due to the outdated wooden panels on the wall, and could do with a little brightening up, but certainly not a problem) The levels experience is worth the extra especially at breakfast time, when the meal is served to you from the menu or just as you want, but also a breakfast buffet should you wish. The lounge area is beautifully clean and relaxing. The only slight problem is the congestion at the hot drinks area, waiting for kettle to boil, waiting for toaster to be ready, and the coffee pod machine itself. There’s nothing really that can solve this problem, but it probably only happens at busy times ie breakfast. The levels have their own terrace with tables and chairs and also a garden sun lounger terrace. The swimming pool area is kept clean and plenty of litter bins. The pool snack bar is wonderful with all the snacks you could wish for.
The entertainment is good although we never sat downstairs to watch it, we enjoyed it listening and watching from the cafeteria terrace. Food, reasonably good, but as we were there in summer 2025 we felt there has been a slight decline. This summer too much pork on the show cooking, and for guests who don’t like or eat pork there wasn’t much other meat to choose. No beef steak show cooking. We were all tired of seeing pork being cooked. The honeycomb has disappeared, and no plain vanilla ice cream, on the whole rather disappointing food. Staff were very nice, with a special thank you to Edwin on main reception, who showed me how to use our points to be used as a future booking, Edwin was very thorough and explained really well, and due to his knowledge we have been able to book a return visit to Melia Benidorm in October. A big thank you to Edwin.

Booking again before departure proves how happy we are to return.

Thank you Melia