Alay Hotel - Adults Only

My husband and I stayed at this hotel for one week in July. We have mixed feelings about our stay.

Our room was sold as having a "side sea view", but the view was actually much better than expected. The room was quite small, but it was bright and had a lovely view. We also liked the hotel's interior design.

Breakfast was included in the price and it was excellent. There was a large selection of food and something for everyone. We did not eat any other meals at the hotel.

The best thing about this hotel is the location. It is right next to the harbour and within walking distance of many restaurants, cafés and shops. It was very easy to explore the area from the hotel.

Unfortunately, housekeeping was inconsistent. On some days the bin was not emptied, sometimes there was no toilet paper in the room, and on other days we received only one towel. We also found hairs on the bed and in the sink, which was disappointing.

The hotel offered entertainment every evening. During our stay, there was supposed to be a DJ one evening, but because of a football match he was watching the game with other guests instead. There were already several TV screens showing the match, so we found this very unprofessional and not what we would expect from a four-star hotel. On the same evening, the bar waiter seemed to forget our order while also watching the match.

Overall, this is not a hotel that feels like a true four-star property. However, because of the excellent location, beautiful views and very good breakfast, I would probably stay here again.

Awful hotel with dated and dirty rooms - mold on the shower screen chipped cheap furniture bedding does not get changed - decor in the rooms is dated floors are dirty not cleaned properly patio was full of cigarette ash when we arrived and the glass and balustrade on the balcony was scruffy the towels are old and discoloured. There were cockroaches in the room and the buffet dining room I reported this to the hotel reception staff who found it amusing when I asked if they would like to see photo evidence they declined and said they would pass it to maintenance and housekeeping with no intention whatsoever of doing as they said. We were offered a free soft drink the second time we reported cockroaches having already had a cheap bottle of cava which we gave back to them declined their free soft drink - we weren't chasing compensation of freebies just wanted them to take this seriously cockroaches carry serious health risks to humans - the food was disgusting poor quality tasteless bland and not fresh. The evening entertainment is rubbish the only good thing about this hotel is the location. If you want a lie in on holiday beware there is a building site on one side this was not specified to us at any time by the tour operator and if you have the misfortune of having your room on that side the noise and work from the site starts early every morning - Rude staff unless you are Spanish. My advice would be to book somewhere else and do your research unfortunately as a relative booked this one that was my mistake - do not book with well known large tour operators recommendations they lie. The 4 star rating may well have been earned over a decade ago but this hotel should be re-rated I would give it a 2 star at best and that is being generous - Do not be fooled when you walk in as they have obviously given the reception and lobby a facelift. I do not normally review hotels and have travelled all over Europe and I did this review in the hope I can spare someone the misery of staying here