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  • Costa del Sol
  • Puerto Banus
  • Gran Hotel Guadalpin Banus

Gran Hotel Guadalpin Banus

TripAdvisor Review
Spain, Europe
Puerto Banus

Boasting a prime location next to the ocean, in the beautiful city of Marbella, in the south of Spain, this hotel has an easy access to the lovely gold sandy beach, San Pedro, where travellers can enjoy swimming in its crystal waters or watch a charming sunset. A near casino is a good option for visitors to have a good and fun time. Both the Mala airport and the Gibraltar airport are at 50 kilometres distance from this hotel. With a charming rustic design, Guests will find a perfect balance between fun and relaxation. Comfortable and clean rooms, with breath-taking views to ocean are the perfect place to have a repairing rest. Wellness and spa centre to consent all guests with outstanding services and a gym o maintaining trainings and fitness. A vast quantity of fun activities, indoors and outdoors will maintain everyone having an excellent time when staying. They can also enjoy taking a good coffee and pastries at the hotel’s cafeteria or having a delicious meal at the restaurant.

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7 nights
Bed and Breakfast
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Facilities

  • Wheelchair-accessible
  • Garage*
  • 24-hour reception
  • Late Check-out*
  • Mobile phone coverage
  • Wired Internet
  • Wi-Fi*
  • Local and international calls
  • Car hire*
  • Transfer service*
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

little pre honeymoon

Very surprised of the restaurant. Nice little spot on the side where you can chill have a drink, music was good not too loud. Good quality, quantity, price and service...

Visual and taste was spot on! Impressed by the treatment while waiting from seating until end of the meal. Well done on this! Customer friendly and addressing clients, made each of us feel welcome and matters. ‘Cliënt acknowledgement/ existing’

Check in was all in rapid, speedy service. Info were given which later turned out not to be like it was informed. We were ask for the marriage certificate prior arrival, advised due to privacy rather not by email but during but at check in. Which was never asked at the desk, but we did received the fruit basket, thank you for this little attention.

Cleaning service was excellent! Hallway and the room was always tip top, super clean, one of the best in Spain so far. But they were a few times wrong by entering or knocking early in the morning.

The room itself: Too many doors. The automatic light couldn’t be turned off. Lack of charging possibilities / wall outlet. Lack of space / storage Shower should be refurbished, each time we had water in bathroom.

Hotel should be in possession of the medical kit consist of the food allergy as well. I was not aware that I had food allergy and it was very serious one which might be too late to get such medication at the pharmacy. Lucky it was still open.

The hotel has a lot of space in order to create / foresee covid safe activities. The weather was so bad and we were kind of stuck In the hotel room. The little poor gym was open for use , but the sport bar was closed. The hotel has space for an outdoor gym doesn't have to be big as the Padel but they could have used the space better.

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TripAdvisor Review

BAD laundry

Review by Ghadeer2014 Kuwait City, Kuwait

We stayed for 2 nights; the room was clean but worn out. The hotel is 15 minutes’ walk to port Banus. The breakfast was ok...

The only problem I had was the bad laundry. I received my newly purchased “teal coloured” pyjamas, worn out and washed out, with tissue paper hidden inside & scorch marks from bad ironing (SEE photos).

SEE photos.

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TripAdvisor Review

Fantastic hotel

Review by gillwragg Scrooby, United Kingdom

Amazing hotel and fantastic breakfast choice excellent rooms with amazing views the staff are really helpful and friendly location is a little bit out of the resort it took 20 minutes to walk there good location for bus stop on main road taxis outside the hotel

TripAdvisor Review

50th Birthday

We had a deluxe suite with a hot tub, 2 balconies, the hotel was fabulous, clean, tidy, and well stocked, I thought the mini bar would have been included though. The sun screens on the balconies need reviewing as they are becoming a little torn but we couldn't fault the place to be fair, only 1 restaurant open as it was only March but service sometimes was a little slow, but the food was amazing, would I visit again without a doubt. The views from the room overlooking the pool and sea were to second to none, a short walk on the sea front into town where there are lots of shops and restaurants too

TripAdvisor Review

What a disappointment

We stayed at this hotel in October 2021 and enjoyed it so much that we booked to return in March - what a difference on the second stay. The hotel is a great location and has good facilities. We were booked in a newly refurbished room however the lack of care and attention was really disappointing. The shower drain was cracked, broken and dangerous, the bath tap did not work, the coffee machine did not work and the general lack of cleanliness was apparent...

On reporting our concerns to reception the staff member put his hands in his pockets and completely disengaged with us , there was no apology at all just an acknowledgement of our issues.
Whilst most things were fixed during our stay, not once did anyone talk to us or engage with us or apologize for the lack of standards and service. In general the staff were miserable and as guests we felt like a total inconvenience to them. I would recommend the location and certain facilities, however do not expect any service from the team - they are not interested.

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