IBEROSTAR Playa Gaviotas

Before reading this review, please note I gave 5 stars. We had an amazing holiday.

Below are a couple of suggestions and observations that could improve the experience.

I know hotel management will reply saying they will forward comments to relevant team, here's hoping they take note :(

Firstly, please have non smoking areas around star prestige pool. Nothing worse than picking your bed, then smokers choose the ones either side of you.

Why isn't tea and coffee available in main restaurant at lunchtime? Sometimes I just wanted a brew.

Umbrellas on balconies. Especially those in the sun most of the day.

Have some small jugs near milk for us té con leche drinkers. Using a cup / glass led to spillage and wastage.

Clean the green algae from edges of the main pool more frequently.

It is an extremely accessible hotel, one of our party was using a mobility scooter without issues, but lack of toilets mean having to come down 3 floors from rooftop bar.

Ask for an adapted room before you get there if you have mobility issues. Plenty of space and a walk in shower.

By its definition, all in inclusive should be just that. Not €5 for a bottle of corona, strongbow etc in the bowling bar. Especially after paying for star prestige. And on the subject of the Bowling bar, ask your barmen to smile. Whilst they weren't rude, they were the only members of staff who it felt like we were troubling them.

The food is incredible, varied and constantly available.

Restaurant staff work so hard. If you'd got up and left your starter plate on the table, it would be cleared by the time you got back with your main.

Try the eggs at breakfast. Poached, fried as you like them, scrambled and omelettes made to order.

The beer could be better. Mahou or San Miguel, neither of which I'm a fan of. Personal choice. Named brand spirits available all day. Luxury brand spirits only available at Star Prestige pool bar from 10.30 until 6pm

Get ginger ale :)

Staff working around the star prestige pool area were great. But get the jacuzzis fixed. Only 1 out of 6 working the entire time we were there. Reported it via app, but never got a reply.

New bar looked great and will be awesome once the terraces are finished.

Rooms are kept impeccably clean, and Irene was amazing. They could do with a little sprucing up though. Starting to look a bit tired.

Entertainment/ animation team are incredibly hard working and very talented. Alba is a beautiful soul, constantly smiling. They put on some great shows. Better than the so called professionals. I wish I could remember more names. They all deserve a mention. Pitafo will know what I mean ;)

Management often around and always available.

Hopefully see you all again next year.

We had a fantastic stay as always, staying in Star Prestige, the renovation works which were ongoing didn’t impact us at all. The hotel caters for all nationalities but it is predominantly German clientele. Rooms are clean and everything you need for a comfortable stay. The food is excellent and caters for all with a wide variety of all types of cuisine. The entertainment is also excellent and has professional shows in the salon bar in the evening.

Special mention to Ruben in Star Prestige for all his efforts and hard work keeping the bar and food fridges spotlessly clean and well stocked, always has a smile on his face.

Can highly recommend if you want to relax with fantastic views out to sea.

We enjoy the hotel that much that we have booked to come again twice next year 2027, which will be our 4th and 5th visit.