Occidental Jandia Playa

We had a great week here, location was further from the airport than we would have liked but the hotel made up for it, the beach was a 10 minute walk from the hotel, the pools were great, unfortunately although their signs said reserving sunbeds was forbidden people were putting their towels over them early morning as with most hotels, the room was clean and tidy, the air conditioning wasn't working properly but after reporting it, they fixed it within a couple of hours, we were all inclusive and the selection and variety of food was the best we have experienced, the entertainment was great some nights and not so on a couple of nights, we thoroughly enjoyed our stay and will most certainly be going back

Visited from 4-8th July with my daughter. Where do I start - when we arrived we were very impressed by the the hotel reception & the staff were so friendly & helpful. We had our room upgraded to a partial sea view which was stunning, our room number 6201 which also overlooked the lower pool. The room was big with a nice balcony omg the bed was so comfy. The air con was perfect, we also had a fudge in the room so we stored our drinks (and chocolate) in there.

Swimming pools - we sat by the lower pool as it was closer to our room. You get the normal towels on the sub beds early but the hotel staff remove them if they have been there more than 2 hrs without anyone on them - which is good. Quite funny to watch when people come back after going out for most of the day!! 🤣

The food - again OMG it was gorgeous. There was so much to choose from - you name it it was there. Meat, seafood, pizza, soup, salad, pasta, rice, curry, vegetables the list is endless.

There is a private walk way through the gardens to the shops under the hotel (which avoids the hill). The beach is stunning with white sand & clear sea & is only a 15/20 min walk from the hotel. I would visit here again tomorrow if I could. Can’t fault it xxx

We have had a wonderful stay at the Occidental Jandía Playa and would highly recommend it.

We stayed in a Deluxe Room, which was spacious, clean and very comfortable. The room included a stocked mini bar on arrival, tea and coffee making facilities (which were replenished daily), a corkscrew and bottle opener.

Housekeeping visited every day, and if you wanted your bedding changed you simply placed the sign on the bed. A litre of bottled water was also replaced daily if you had used the previous day's bottle. The housekeeping team were fantastic – always smiling, saying hello and doing an amazing job. They are often the unsung heroes of a hotel.

Food There was plenty of food available throughout the resort. Main meals were served in the buffet restaurant, with a snack bar in the centre of the complex. As Deluxe guests we also had access to the Sea View Terrace, which had an additional snack area open from around midday until 6pm.

Some dishes were repeated during the week, but there was always plenty of choice and lots of different foods to try. One small suggestion would be to reduce the size of some of the pre-portioned dishes, such as the spring rolls. They were served as two large rolls, and if you didn't enjoy them it created unnecessary food waste. We mentioned this to the hotel and received a response within two hours, which shows they genuinely listen to guest feedback.

Pools & Spa The Deluxe package included one complimentary visit to the spa, which was excellent. There is a lovely outdoor pool, jacuzzi, two saunas, a steam room and an ice room. Additional access costs €11 for four hours or €25 for a full day.

There are two outdoor pools with a pool bar between them. Our only negative was finding sunbeds around the main pools. As with many hotels, people reserve beds early and then disappear for hours. It would be great if this could be monitored a little more closely so that guests who actually want to use the pool area can do so.

The Deluxe Sea View Terrace was one of our favourite places. Although there are fewer sunbeds, we never struggled to find one. The small infinity-style pool with built-in loungers was perfect for relaxing while enjoying the incredible sea views.

Staff Every member of staff we encountered was friendly, helpful and welcoming. The cleaners deserve special recognition for the fantastic job they do every day.

The bar staff were also brilliant. One barman chatted with us about England playing and even said, "Come on England!", which made us smile. When Spain were playing, some of the staff had Spanish flags painted on their faces, creating a lovely atmosphere.

The whole hotel was spotless. There always seemed to be someone cleaning or maintaining the facilities.

There is a photography team on site. We had a photo shoot with Diana. She is truly amazing and her work is so good. If we could, we would have bought them all. I'd highly recommend Diana for her anazing photos but also how friendly and approachable she is. She likes to get to know people a little and made us feel like she was genuinely interested.

Entertainment There were activities throughout the day organised by the entertainment team, children's entertainment until around 8:30pm, and evening entertainment from 9:30pm lasting around an hour. We enjoyed a mixture of singers, dancing and a magic show.

The daytime bars closed around 6–6:30pm, while drinks were available until 11:30pm.

A lovely surprise We don't know whether this was because we were staying in a Deluxe room, but on my husband's birthday we returned from a day out to find a birthday message, two chocolates and a bottle of cava waiting in our room. It was a lovely touch that made his birthday even more special.

Location There are plenty of shops, restaurants and excursions nearby. We visited Oasis Wildlife Park and went on a dolphin-watching boat trip, both of which were excellent. There are also ladies offering hair braiding nearby, which we both had done, and my husband even went back on our final night for another braid!

The beach is within walking distance, although be prepared for quite a few steps and a steep walk back up to the hotel afterwards. By the end of the holiday, you certainly feel it! Sunbeds on the beach cost €18.

Overall This has been one of our favourite holidays. The hotel is clean, welcoming and family-friendly, with excellent staff and plenty to do. We made some wonderful memories here and will definitely recommend the Occidental Jandía Playa to our family and friends. We hope one day to return. 🌴☀️🌊