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  • Gran Canaria
  • Maspalomas
  • Hotel New Folias

Hotel New Folias

TripAdvisor Review
Spain, Europe
Maspalomas

Situated on a south-facing peak and overlooking the San Agustin beach with the sparkling waters of the Atlantic lapping the shore, the 3-star New Folias Hotel is an ideal choice for a trip to Gran Canaria. This newly renovated hotel has been designed with comfort, style and modern features ensuring its guests have a peaceful and relaxing holiday. With friendly staff, great facilities, and the resort's prominent location; guests will want for nothing during their stay.

Facilities at Hotel New Folias:

The Hotel New Folias offers its guest a range of facilities; whether you want to relax by the pool with a drink from the bar or treat yourself to a massage, there's plenty to enjoy. Guests are welcome to enjoy a leisurely walk around the stunning landscaped gardens or rent a bicycle and explore the local area which features a promenade, plenty of shops and great restaurants to dine at.

Guest rooms at Hotel New Folias:

Accommodation at this hotel are spacious and airy and feature a balcony with views overlooking the pool or ocean. Each room features a private bathroom with hairdryer, air conditioning, satellite tv, safety deposit box*, fridge, telephone, and free Wi-Fi.

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

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7 nights
Bed and Breakfast
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Facilities

  • 24-hour reception
  • FREE Wi-Fi
  • Outdoor Swimming Pool
  • Children's pool
  • Pool Bar
  • Restaurant
  • Gardens
  • Cycling centre
  • Laundry services*
  • Cash machine
  • * Please note some facilities may incur an additional charge

The Local Area

Situated on a south-facing peak and overlooking the San Agustin beach with the sparkling waters of the Atlantic lapping the shore, the 3-star New Folias Hotel is an ideal choice for a trip to Gran Canaria.

Trip Advisor Reviews

TripAdvisor Review

Relax weekend

I would recommend this hotel 100%, amazing service, beautiful place, perfect location! Cris the receptionist was amazing, absolutely helpful, kind, respectful… she helped me prepared an amazing birthday night for my boyfriend! Time the Italian restaurant inside the hotel was amazing too, service incredible, food gorgeous! I have nothing bad to say about this hotel and service! Also they gave us beach towels and iron to take to our room! We will repeat!!! Big thanks New Folias!

TripAdvisor Review

Excellent Service, Location and Staff

Review by rorycat Paisley, United Kingdom

Booked here for a 3 night stay after being let down at the last minute by TUI and thank goodness we were. This turned out to be a lovely small hotel in a fabulous location with really friendly and efficient staff. Pool area clean and pool itself spotless, very helpful lifeguard/waiter/furniture mover who was always on hand to bring drinks, move umbrellas and generally be of assistance...

Hotel itself again very clean, rooms comfortable (think Premier Inn/Travelodge) but with a well equipped small kitchen area and all rooms have a balcony with lovely views of the sea, pool and garden/park area opposite. Every member of staff we encountered was really helpful and polite. The location is ideal for the beach, the shopping centre and restaurants and buses/taxis if you want to go further afield. San Agustin is a fab wee resort, ideal for couples especially for a short break as it is close to the airport. It's so much nicer than anywhere else we have stayed in GC and I would happily return to both the hotel and the area. I have no idea why there would be negative reviews on here - particularly in relation to the staff - that was not our experience at all!

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TripAdvisor Review

Fantastic budget option!

Review by Adam T Stockholm, Sweden

Stayed here for a week during late Feb/early March 22.

Super experience. For the price this hotel is a terrific option...

Very good location away from the tacky, cheap neon lights of Maspalomas, close to the beach and amenities.

Really clean pool area which is well looked after by a wonderful lifeguard! He was always so friendly and took the time to talk to us - my partner speaks Spanish so they were always having a chat! In fact all the staff were friendly!

Every room has a great view - we were lucky to be on the 6th floor - and each balcony gets a lot of sunlight.

Breakfast was basic but plentiful - paid for it a couple of times - but the rooms are well equipped so you can eat meals in your room.

Had a meal at the restaurant attached one evening and the food and service there was superb.

I don't understand the negative review on here concerning staff - we have found them to be pleasant and helpful if we need anything.

Bus stops close by should you wish to go further afield (we went to Las Palmas one day) and as I said the beach is a 5 minute walk away!

Would love to come back one day!

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TripAdvisor Review

Rude reception staff

Review by jamiesY7235ID London, United Kingdom

Staying in this hotel at the moment, we have 3 rooms. First of all the reception staff are very rude and unhelpful, they can’t sort even a simple task. I’ve not had one smile from them since I arrived only rudeness! It seems they are very unhappy in the job! Clearly it shows! I feel as if we are a hindrance to them on thier mobile phone chatting to friends...

The pool area is nice and the restaurant (not breakfast area) is fantastic food. Rooms are ok but basic, they are clean! Staff at the pool are great!

The breakfast looked basic so won’t be eating there.

I wouldn’t stay here again but would come back to the restaurant if the rude reception staff allow us to pass.

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TripAdvisor Review

Lovely place

I had a very pleasant stay in this hotel. Had double studio with balcony and pool view, but I could actually see ocean from my room as well. Amazing view...

It was nice to have morning coffee watching sunrise over the ocean and listening birds. Had little kitchen with fridge, sink, microwave and other appliances. Location is good as well as bus stops to airport, Las Palmas and Maspalomas is just five minutes away. Beach is next to the hotel, but can't say much as preferred to stay by swimming pool. There are few supermarkets around as well. Another thing I need to mention: every single staff member I met in this hotel was extremely friendly and nice. Not often you meet such a lovely people. I can't speak Spanish so used English and had no problem with communication. I will miss this place and definitely book again if ever go back to Gran Canaria. Thank you very much New Folias for lovely holiday

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