At the hotel guests will enjoy a familiar holiday of relax and leisure in Maspalomas, the destination of the warm sun and golden sand beaches. The complex is located next to shopping malls, an amusement park, the local market and recreational areas; the airport is less than 28 kilometers away. In addition, southern Gran Canaria offers spectacular landscapes such as the stunning Maspalomas dunes or the kilometer-long Playa del Inglés. With the Maspalomas golf course surrounded by slender Canarian palm trees as a backdrop, the resort offers comfort and service in a cozy and familiar atmosphere. The rooms are comfortable and spacious, and some dispose of a terrace or balcony. The resort has pool area for adults and for children, also, sport lovers can joy the billiard and table tennis.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
We recently visited for a long weekend to celebrate my partners 30th we went just the two of us, this time of year is fab not that busy. Lovely hotel super clean and staff are really friendly. Manager we saw everyday as she came and said hello daily, all staff very polite and attentive. Room was lovely clean, large, we even had complementary champagne on my partners birthday ! Pool - the three pools were always clean, lifeguard always on duty We located on the main pool near the music & bar no complaints from us Food- food buffet was varied and catered for most we ate breakfast & lunch daily we ate dinner once and ate out most evenings just because we wanted to but a lot of variety / fresh and what you’d expect all Inclusive. Location - just a short 8 min taxi drive 5€ to either main shopping areas with lots of buzz / lovely restaurants - shops/ beach etc Overall definitely a lovely hotel and would recommend especially for couples.
The rooms were decent but the pillows were very uncomfortable for the head and neck. we had to complain for them to play music at the poolside bar . The quality of the food is most definitely not worth the 4* they have outside of the hotel ...
No variety and we ate pork and the same fish every day at lunch and dinner. My friend got fish and it was raw ! Very poor management at the hotel and especially travelling during COVID restrictions, no one seems to give us the right information. The only positive thing I have to say is that the workers are very friendly and tried to cover up the mess of a buffet they have. Overall avoid this hotel as a whole . Doesn’t have the holiday vibe . This is perfect for the elderly who jus want to sleep in with no noise .
Myself, my husband, my parents and 2 teenage children were here for 2 weeks all inclusive holiday..Yeah right..!!!..The food was absolutely disgraceful, all meat and fish is so overcooked and very fatty. Some days we had nuggets and chips and bread..!! There was no entertainment, no music, no holiday atmosphere at all throughout the whole stay, even though we were never told any of this by Jet2holidays. We were also unaware that the vomplimentary transport had been cancelled to the aquapark and beach, so Taxis and buses everywhere...
The drinks on offer at the kiosk/bar were of a very poor standard and were poured away, the only half decent drinks were the beer and g&t. There were alot of Spanish families staying at the hotel that seemed to be favoured by the staff, they seemed to speak to these families alot more than us. On our last day we got raw burgers at the kiosk, I took them to the manager, and all I got was "so sorry about that"..really not good enough. I gave this hotel a 1 only because I couldn't give it a 0..! I would never recommend this hotel to anyone..!!
Booked this holiday 2 years ago, rearranged 3 times and got here in the end. Day 9 of our 10 day visit. The hotel itself is spotlessly clean. The lovely maids visit every day and clean the rooms thoroughly including the surrounding areas. The food is plentiful and a wonderful choice - even our fussy daughter managed to find something to eat. The pool bar is open from 10am - 11pm and has a wide range of drinks and cocktails.
The entertainment team returned a few days ago and are running a kids club and some activities around the pool area.
The water park is great and a 5 minute taxi journey (no free shuttle bus currently). Maspalomas beach and playa de ingles also local and 5 euros in a taxi.
Things are different, it’s quiet, you wear a mask in communal areas (but not at the pool)...
Hand sanitiser stations are everywhere and like I said cleaners constantly wiping down areas.
If you are looking for a quiet family break, great food and drink this is definitely the place to come to.
We visited the hotel in March 2020 and Spanish lockdown happened as we were there. Obviously things changed and we needed to leave earlier than planned so my review is based on the time we had before this happened as that was totally out of the hotels control. I had emailed ahead to the manager with my room request and was over the moon that he picked us the perfect room. We were really happy with the location and it suited us perfectly...
The food we found was good and there is always something at each mealtime so no problems there at all.
The resort is kept lovely and clean as are the pools and your room maids are there all the time to check if you need anything.
There is only the one bar really that serve drinks but that was fine as its not a huge spread out type of resort.
Our days were spent just outside of our room on our own loungers with the pool infront of us and the restaurant and bar not even a minute away.
Entertainment was ok for the kids but not really much for adults.
The only problem i had was the seating for you to have a nice drink at night time or through the day for that matter, it was virtually non existent. This certainly needs looked at but it would not stop me from returning, infact we are planning on coming back for a fortnight in October so long as travel restrictions allow it.
Big well done to Hector and his team.