This excellent hotel boasts breathtaking views over the harbour, the bay and out to the open sea from its elevated position in Puerto Rico on the southwestern coast of the holiday island of Gran Canaria. It features 2 outdoor pools, a sports centre, kid's club, restaurant and various bars. The Europa Shopping Centre is situated right next to the hotel; the next beach is within walking distance.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
Pay the extra and stay at the Gloria Palace or somewhere closer to the sea. The swimming pool is a complete joke , it’s jammed ,everyone is on top of each other. 3 swimming pools ( 1 baby pool , 2 main pools) only they won’t open the one on the top floor , it’s for VIP’s, it’s a coronavirus haven for the pool that is open...
A 1/4 of people wear masks coming and going , no one to tell them to put them on .This hotel is really dated/tired , if you are unfortunate to be staying on the same level as reception it’s a nightmare , people drunk and their kids roaring, laughing and crying ,sometimes 1or 2 in the morning running around, skipping up and down and acting the maggot . No security at all to monitor this . The hotel is by far to far away from the beaches , if you are coming here be warned taxi’s are scarce , every rank from the top (beside hotel) to the shopping areas are full , we waited more than an hour to get back up some days and we were a party of four , this also causes a problem because they only take three in a car , no one is allowed to sit up front in the passenger seat which means you need 2 taxis ( they are very cheap but can’t cope with demand ) . This might change as more tourists arrive and they realise they have a problem. Final note, no entertainment , pool below par ,no balls in pool , no lilo’s in pool ,WiFi is terrible (and we are beside reception ). Final final note PCR test for unvaccinated or children to get home are €130 per person ,that’s the closest and cheapest I found .
Hi we are here again and as I sit at the pool after a few days everything is amazing again EXCEPT the pool bar AGAIN. 6.50 for a cocktail? And its absolute piss. I would not pay 2 euro...
Disgusting. No passion or love in the cocktail. Proper cocktails down at the beach for much more cheap. Put some effort in the cocktails and it's a 5 star. Everything else amazing. Oh and by the way I'm not all inclusive.
Hotel states it has 3 pools, only the main pool is open which is very crowded, the new pool on the roof is closed. The hotel states that it has a children's buffet, we have been here a week so far and there is no children's buffet, not great if you have a fussy toddler. The hotel states that it has entertainment, the entertainment bar is closed so no entertainment so not great value for the all inclusive guests.
The toddler pool could do with a clean as the same hairball has been floating around the pool for 3 days now and the lifeguard is far to strict, you cant even use a beach ball in the pool or any inflatables.
On the positive side the food has been tasty with plenty of selection for the adults, the staff serving in the restaurant and bar have been friendly.
8 days to go let's see if things can be improved before we go.
I came to Riosol in 2019 with my sister a friend and her son. The hotel was under going construction at the time. Even though it was going under construction it never disturbed our holiday at all...
The staff were so friendly the place was immaculate and the food was AMAZING! The best food I have ever had on an all inclusive holiday in my life. The entertainment was brilliant , it was something different every night and the activities during the days were a brilliant added touch to the holiday. There are amenities close by even though you don’t need to leave the complex as the amount of food there is brilliant and there is a shop on site with souvenirs and all the essentials you would need. The room o had was perfect with amazing views and it was very clean. The room was cleaned every day it was brilliant ,so spacious and got fresh towels and shampoo etc every day .I will definitely be back when covid restrictions end.