The Gran Castillo Tagoro, previously known as the Dream Gran Castillo Resort, is a luxurious and popular property located in a picturesque part of Playa Blanca not far from Playa Papagayo beach, on the southern coast.
Enjoying sweeping views over the sea and surrounding scenery and featuring design inspired by 16th century Canarian history and colonial architecture, this hotel is an excellent choice for your stay on the warm and welcoming island of Lanzarote
Within its lavishly designed exterior you will find an array of leisure facilities including a number of restaurants and lounges, an extensive spa and range of activities and entertainment. There are also 11 swimming pools to enjoy which are located around the hotel's extensive grounds and terraces.#
Light and airy Superior Rooms are decorated in a classic maritime style fitting to the hotel's location. They have a spacious terrace with scenic views of the surrounding area to relax on. All rooms have an en suite bathroom with jet massage shower and are also equipped with a range of amenities such as a satellite TV, safe, telephone, hairdryer, mini bar* and FREE Wi-Fi.. Upgrades to a Superior Comfort Room, Seaview Room, Junior Suite and Senior Suite are available at a supplement.
Overlooking the sea near Playa Papagayo in the resort of Playa Blanca, the Gran Castillo Tagoro is a fabulous 5-star property offering a superb range of facilities for your next holiday. Whether you choose to take a dip in one of the numerous swimming pools to cool off from the warm Canary Island sun or relax in the hotel's spa you will find this luxurious property fulfils all your needs. The hotel's numerous bars and restaurants will ensure you are spoilt for choice, enjoying a relaxing cocktail on the hotel's terrace while watching the sun go down is a must.
We had the most incredible stay at this hotel, after moving from another hotel (which we had an unpleasant stay) from the minute our taxi pulled up at Gran Castillo to the second we left we were treated with the most amazing service! We were made to feel so welcome and every single person at the hotel from the check in staff, restaurant staff, gardeners to the cleaners were all good so lovely! The food is brilliant, different dishes every night and cooked to highest quality - best omelettes ever! Drinks menu is great providing a wide range of drinks to choose from whilst watching their fantastic entertainment team in the evening! The rooms were a great size with beautiful views And considering what’s going on in the world right now they really pulled out all the stops to make us feel relaxed and welcome Thank you so much for turning our holiday around I would like to make a special mention to Noellia who checked us in - you were fantastic and made us feel so welcome Richardo - you were amazing! So helpful and polite and made us laugh constantly you completely went above and beyond and always with a smile Henry - who served us drinks all day by the adult pool all day, so attentive and lovely to talk to Thank you again - can’t recommend enough!
I just wanted to say how brilliant this hotel has been with amending my booking. Needed to add 2 additional people and it wasn’t the easiest tasks as this meant changing rooms. Emails responded to quickly and a call made when I was advised it would be...
Very much looking forward to our visit in October. Thank you especially to Nora.
We were due to be coming for our 6th year in a row this weekend, and are devastated not to be able to make the trip. We love the hotel and the staff who all work so hard to make our annual family holiday such a relaxing and enjoyable time. We send our best wishes to all the staff at the hotel and look forward to seeing you next year! Tringham - Charles Family
We found cockroaches in 3 of our superiors rooms at check in. It took a couple of hours for them to arrange a new room for us. Very poor customer service...
The reception staff are not very helpful as every time we require help with maintenance issues it takes more than an hour to attend to, let alone resolve. We are currently getting told that we will get help in 10 minutes but then we wait longer than an hour. The air conditioning has not worked since we have got here in all 4 of our family rooms. The maintenance guy takes ages to fix the problem, even though it’s still not resolved. The temperature of the shower goes from hot to cold constantly, and one of our rooms has flooded with water. Prior to our visit we was told that access to all facilities would be available regardless of the current covid-19 situation, but when we arrived we realised not even half of the facilities were available. Majority of the staff are rude and have no customer care whatsoever. Only positives that I can comment is that the rooms are spacious and the hotel itself is very big. The kitchen staff are pleasant and very helpful with our dietary requirements.
Thank you to all the staff at The Gran Castillo Tagoro for another lovely holiday and for looking after us so well. The food was delicious as always and we loved the new makeover of the Los Coloradas restaurant. Our rooms were wonderfully spacious and comfortable...
We hope to visit you again very soon. Stay safe and well xxxx