- Lanzarote Holidays
- Puerto del Carmen
- Beatriz Playa and Spa Hotel

This superb beach hotel enjoys a prime setting on the outskirts of Puerto del Carmen on the stunning island of Lanzarote. The hotel boasts an idyllic setting in front of Matagorda Beach just 4 kms from the centre of the town where guests can explore a myriad of restaurants, bars and shopping venues. The airport is conveniently situated just 4 kms away. This contemporary hotel allures guests with the promise of luxurious surroundings, exceptional facilities, impeccable service and attention to detail. The guest rooms are beautifully-appointed and come complete with modern amenities for visitors' convenience. The hotel will appeal to sports enthusiasts and relaxation seekers alike with its array of first-class leisure and recreational facilities. All guests will appreciate the delectable dining options the restaurant has to offer, offering delightful specialities from all over the globe.
Bar staff scam, they will charge you 2 euros a cup deposit then at the end say its 1 euro and will play the stupid act. Dont mind losing 2 euro but treating guests like idiots with no respect is awful.
Theres also no indoor bar or anywhere to get a coffee or drink. You have to wait for the dinner slots to get coffee and drink.
Rooms only have 1 plug socket so you need extension lead.
Other then that the pools are nice, dinner is basic but cant complain and entertainment is good.
I’m glad I listened to the person who said “manage your expectations” because when I arrived this hotel exceeded them.
Ok so we wanted an affordable week in the sun, what we got from this hotel was real value for money.
I arrived quite skeptical because of the reviews but I didn’t need to worry. The hotel staff were friendly, the room was brilliant (upgraded to superior for hardly anything), very clean - including the toilets and I really can’t stand wet toilets as in floor etc from pool - I was impressed.
Food was fine - breakfast very good, snack bar for lunch - ok, dinner - ok. Look it’s not anything to write home about but it is a standard AI buffet. Chinese very good - included in stay for free.
Drinks were good. Noticed people using their cups from home that keep drinks cool for the drinks - what a touch. I will be doing that in future. Sports bar you have to pay - but very good value for the drinks there and defo worth it for a break from the AI.
No icecream for kids but wasn’t a problem, could pop along to the Spar or must grab one at the bar. Did have slush.
Entertainment for kids - very good, general entertainment - good - it’s not anything spectacular, lots of plate spinning! But we were happy enough.
Children (mine are 3&9) - the playpark is awful however the playpark on the beach literally just out the gate is fantastic, pool lovely, baby pool all good and my eldest enjoyed kids club. The life guard (pool person) was very good at keeping older kids out of the baby pool and always had someone overlooking the pool which I thought was good.
I do wonder what people expect for their money! This is a brilliant hotel for the price, yes it’s a bit dated - if you don’t want that then you have to pay more for somewhere else.
We thoroughly enjoyed this holiday and would recommend to any family looking for an affordable break away.
Returned from a 4 day break here middle of May with my husband .We had a fantastic stay, was a bit unsure after reading some reviews but on arrival was put to ease. The hotel has everything you could ask for. Beachfront, clean everywhere, great variety of food and drinks. Especially loved the bookable chinese and breakfast. Beer is san Miguel we actually had a beer along at the shopping centre but hotels was better. Loved the sports bar for branded drinks very cheap. Staff were brilliant, room cleaned spotless daily , for all you cockroach hunters didn't see any but you are in the Canaries . Pool clean .always sunbeds. Entertainment was good loved the opera singers. Paid alot more for hotels no where near as good as this. Will definitely be returning. Well done Beatriz Playa and Spa.
I booked a 3-night break at this hotel it is very unique and clean the grounds are amazing with statues and waterfall and other water features I've never seen it like this anywhere else I've stayed
As everyone knows I read the reviews for this hotel before arriving, the reviews are very average so I was a little apprehensive however I didn't need to worry the hotel is large it's clean the staff are very friendly in all departments also if you're not sure about anything the staff are approachable
Like it's been mentioned on previous reviews the food is fine not very different variety as is the way in most all-inclusive hotels however I felt the food was fresh, plentiful and enough to feed an army
The location is very pretty the room I had is a sea view room the room is very large comfortable Ann's clean Granted that the Hotel decor is a little tired but it does not impede on your holiday the facilities in the hotel are very good as well Plant City today for adults and children swimming pools are large some are heated and there is always a good amount of sun loungers. The all-inclusive offers a good variety of food, drink and entertainment
In my opinion this is a very good hotel for couples and families alike I would personally highly recommend Hotel Beatriz player and Spa.
There are a good number of shops restaurants and bars 5 minutes from the hotel
I don't think that this hotel gets enough credit for what it does personally I would trust that as a 4 and a half to five star hotel
We had a two week holiday with one of those with most of our family, they loved it, especially our Granddaughter. I have written enough over the time on our positive experiences with this hotel, this being our 14th visit, so this review is a few thank you's. Javier, as always thank you for making our family welcome. You have a team you should be proud of, i'm sure you are ! The holiday family- i think it was their 26th time here and we always seem to choose the same times lol. Great to see you and hope you all enjoy the birthday celebrations next time. Pilar - so great to see you back, you work tirelessly and a great Ambassador to the Beatriz brand. David (pool man), i have known David since we first came here, i spend every early morning on a sunbed enjoying the tranquility of stillness in Matagorda and we always chat. I have known him since he was a little lad in shorts, and now, well nothing has changed lol. Please everybody,say hello if you get a chance. He gets berated because he is just doing his job and making the pool safe and clean for us to use. Harry 'styles' - the new Socorrista from Columbia, stick at it buddy, you are friendly and work hard, be a team player and work for the success of the hotel and you will be rewarded, i have faith in you. Carlos, - working tirelessly as ever on the bars. It has been a pleasure to call you a friend and to be greeted on our return. Silvia- ahhh Silvia❤️, finally meeting you after all this time. You reduced a grown man to tears when we met, an amazing woman and such a poignent time after all the assistance you have given us. It was you personnally that made our family holiday what it was. I wish you, your husband and family all the best for what the future holds. I know the hotel holds you in high esteem, and deservingly so. In absence, Anastasia & James, we missed you this time but good to hear you are both still doing well and getting the recognition. Finally, (sorry if you are bored by now) it is time to say farewell for now to our great relationship with this hotel. It has been amazing, the food is great, location great, staff great, our time here has been great. As in everywhere, room for improvement and the hotel is in great hands with Javier, the teams and the new owners. We need a change as our life changes nearing retirement. Thank you to you all at Beatriz Playa and Spa, you will always be in our hearts ❤️
