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  • Lanzarote
  • Puerto del Carmen
  • Casas Heddy

Casas Heddy

TripAdvisor Review
Spain, Europe
Puerto del Carmen

Casas Heddy is located in the residential area of Los Mojones in the outskirts of Puerto del Carmen. The resort is built in a typical Canarian style and is 100% adapted to people with mobility challenges and can offer fantastic facilities throughout. The relax, wellness and treatment area offers a stunning outdoor heated pool, hairdressers, dietist, fysiotherapy, treatments, indoor heated therapy pool and a gym There is a poolbalbar, restaurant and bar open for main meals and snacks. Casas Heddy offers single, double and triple rooms, all with TV, aircondition/heating and telephone.

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7 nights
Bed and Breakfast
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Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Launderette*
  • Medical service*
  • Multilingual staff
View all
  • *Some facilities may incur an additional fee

The Local Area

Trip Advisor Reviews

TripAdvisor Review

Everything we Hoped it would be ............

Review by Steppi0369 Paisley, Scotland, United Kingdom

Please don't be put off if you arrive late in the evening! We arrived after 11pm and you really could be forgiven if you think you are in the middle of nowhere! However, the next day you will be pleasantly surprised. My daughter and I booked a week here arriving on 18th June 2022 and in our minds we had really built this place up to what we hoped would be the perfect holiday - it did not disappoint! Our room (167) was tucked away very privately and was lovely! Quite basic but spacious and the beds were really comfortable. You could hear a pin drop during the night it was so peaceful...

The breakfast is probably the best we have ever had on holiday - really good food with everything you could think of! No fighting for sun loungers around the pool and a very chilled vibe. We interacted mostly with Michael from the gym - what an amazing guy - so helpful, knowledgeable and extremely obliging - such a genuinely lovely person. A real credit to Casas Heddy. All the staff were lovely and the lady who brought the breakfasts out was really lovely too. I really cannot fault it - oh apart from the gate being a pain to get in sometimes!! For us, it was ideally situated even though on top of a hill but we are both fit and healthy so no problem at all. We both shed tears when we were leaving - that's never happened before. Met some fabulous people there too which was a bonus and we will definitely be returning to what is now our most favourite place to stay on holiday!!

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TripAdvisor Review

Fabulous, Fantastic 5 stars!

Review by Suz168 Lincoln, United Kingdom

☆☆☆☆☆ Amazing ☆☆☆☆☆. Stayed for 4 nights. I would highly recommend...

Staff was friendly and helpful. Breakfast was excellent. If you want somewhere quiet away from the main strip Casas Heddy is the place to be. You can walk to main strip 15 mins walk away. Aquafit is free and available everyday. There are additional classes which you do for €8. You can also have massages and facials for additional price. If you don't want to head into town there is a small shop to get water and snacks in reception.

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TripAdvisor Review

Superb hotel

We experienced a wonderful relaxing stay in this hotel. The staff are very friendly and helpful. The garden rooms have all you need...

The pool area is just great. Aqua gym daily with Michal was such fun. We didn’t make the most of the gym or wellness centre but we could see how well the hotel caters for disabled people. Breakfast was delicious as was the lunchtime menu. Basic food is provided in the evening if you don’t feel like venturing into town. The bar is open all day for beer, sangria cocktails if you fancy. There’s mini golf which the children in our party used almost daily. There are other aerobic classes, walks and personal training provided daily. A small shop sells water,sweets etc. We will most definitely be returning.

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TripAdvisor Review

Such a lovely time at Casa Heddy

In the twenty years worth of travel I have never been motivated enough to write a review ... up until last week @Casa Heddy.

I felt the hotel exceeded the impressions given on the website, as pool area far more open and sunny. If you are looking for down time to switch off and come away from all the noise - this is the place!

Hotel grounds have lots of space, which makes it very calm and quiet...

We relaxed almost instantly in our chalet. Loved that each room has sun beds and table n chairs outside.

Hotel set back from lots of the other hotels, but the slightly longer walk is totally worth the tranquillity. (There is great short cut into town that means only 10mins into centre)

Pool is wonderfully large and heated too - which was perfect on those breezier days. So pleasant to swim in.

Pool resturant is modern, vibrant with a carefully selected range of delicious food and wine. Very pleasent to sit for a pool side drink.

Breakfast was AMAZING - as many, many hot and cold combinations to choose from - and provided GF and other dietary options to boot!

On site fully equipped gym and indoor pool was also a surprising bonus!

All this was wonderful BUT what motivated this review was the ambience created from each one of the staff at this hotel, together with their collective ethos on diversity and inclusion for all their customers.

The receptionist and the lifeguard were particularly welcoming and informative to us. Both so good at their jobs - they gave us lots of advise during our stay to help us make the most of our 6 day stay, but in such a genuinely friendly yet professional way. They made us feel so welcome and relaxed that I would return to Carmen just to have this home from home experience again.

Thank you to everyone at Heddy for such a lovely, lovely stay. I look forward to a return visit in the future.

Tips: Buses are brilliant on the island. Easily found our way to Playa Blanca for a cheap excursion. Ask hotel staff for great suggestions on local places to eat if you want to venture out.

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TripAdvisor Review

Beautiful stay, great value

Staying here for 5 nights with my two teenage daughters and had a really lovely experience. We have a clean, spacious room which includes a full size fridge and kettle. Shower is great, warm and powerful...

Lovely private seating are outside the room to relax in. The pool area is immaculate, plenty of loungers and towels provided. Pool is warm and in the mornings particularly very quiet. We had lunch at the pool once and the salads were delicious. We really enjoyed the buffet breakfast, good choice and fresh. Would definitely recommend this accommodation for those that want a relaxing break close to the town centre to enable a nice walk out in the evening to explore and eat. Although a hilly walk back from the town centre it is only about 15-20 minutes

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