Club del Carmen

We loved these apartments, clean, love the attention to detail, comfort and eco friendly policies and care. We have been coming to Lanzarote a few years and usually stay in a nearby complex. We had to extend our two week trip for medical reasons and there was no availability where we were already staying. We had 5 nights in a 2 bed apartment, it was so much more comfortable than where we usually stay. Bed so comfy with lovely mattress toppers, good sleep, sofa bed comfy, kitchen so much better equipped than others we have stayed locally!

There is so much attention to detail, eco friendly toiletries, paper and policies. Recycling, water bottle and filtered water was so good compared to us dragging large bottles of plastic around for the previous two weeks.

Loved the insect nets at all doors and windows, no bugs or flying insects at all. We did have a few mini ants in the kitchen which were attracted to food. Once we kept all the food in the fridge and not cupboards they went away, I mentioned this on leaving but it didn’t really bother us.

The What’s app service was brilliant, I really felt like the customer service was the best I have ever experienced in Lanzarote, texts to check if we were ok, texts half way through the stay, weather updates, menus, prompt responses, paella cooking demonstrations..

The pool is lovely , just the right temperature, cool for swimming but not icy cold. Jacuzzi nice. They did have aqua aerobics once a week but I missed this.

It’s a small complex so you are in close proximity to neighbours but we weren’t disturbed. Smoking on balconies was frustrating as we had to keep closing doors.

Very convenient location half way between Los Pocillos and Puerto Del Carman (the quiet end)! 10 -15 mins walk to both. The only thing I missed from our previous Accomodation was daily yoga or Pilates. There is not much space but beach yoga would be good! I missed having space and gardens to stroll in but it’s a compromise to have a better quality hotel nearer to the beach! We didn’t realise this was a Hilton hotel but can’t find it on the Hilton app. Definitely the most eco friendly and cleanest Hilton we have ever stayed! We will be back!

Came for my 40th birthday . Hotel was so attentive WhatsApp messages even left me some Prosecco and chocolates for my birthday . Alwyas got a sunbed and pool bar was fab with happy hours twice a day and fab pool bar food and also bands on in the evening. The whole complex and villa was absolutely spotless and had all the extra touches that ither apartments don’t have like memory foam mattresses a filter coffee machine water tap ect . Location wise was about a 10 minute walk right gets you to the strip we found an excellent Indian resting called Bollywood the other way gets you to matagorda and was a beautiful beach there as well as a fab cycle track that gets you everywhere in the area . Thanks to the hotel staff for a fantastic birthday we definitely want to return next year .