This family friendly relaxed hotel is a nine-minute walk from Palma beach and 7-minute drive from Palma Aquarium, set at 10 km from the airport. The local waterpark is just moments away from the hotel. it is just 15 minutes by car from the capital of Majorca Palma, which is known for its music, bars, and clubs. The hotel offers comfortable and spacious rooms featuring a private balcony or terrace plus other convenient amenities including air conditioning, TV and full bathroom. There are two swimming pools within the complex, with additional two pools designed for children and families. Guests will love chilling out with complete sauna, Jacuzzi, gymnasium, and relaxation terrace while in the evening there are live shows and other family-friendly entertainment.
Prices in the calendar are based on the cheapest room(s) available and your search criteria
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Had a lovely trip to Arenal with our one year old baby! Perfect resort for families and the beach is lovely! Hotel was ok. Reception, bar and room nice with good cleaning every day and fresh towels daily. Balcony was a bit unsafe for kids and very high up and steep so not able to let baby crawl around. Apart from that the room was nice and perfect for us as a family of 3. The travel cot was ideal and made up lovely every day! There was a fridge but no cups or kettle. Hotel breakfast was fine, fresh and plenty although a lack of spoons which was odd! Staff seem a bit harassed and busy, maybe more people needed. All staff in dining room were friendly and helpful. There is no gluten free cereal or anything other than a roll you can have. This was a bit disappointing. The dinner at night was awful, cold, hard rice, mouldy cheese, grey chicken. We ate out. The atmosphere was not great and there are no wine glasses, only tumblers. A lot of the glasses were unclean and chipped I noticed a few times. The entertainment was good when it was the live singer and the karaoke. The entertainment guy was rude and not very friendly to my husband who put a drink on the speaker and was asked to move it. Not a problem. The entertainment guy then became rude to my husband, grabbed his arm and asked why we don’t make the effort to speak Spanish. Very disappointing and he let the staff down as everyone else we met at the hotel was great and very friendly! No entertainment for kids and the pool is completely in the shade so freezing. We went to the beach everyday. The toy room was great and my son loved playing there. Would be good if the doors opened so parents could sit outside on the Loungers? A great holiday but wouldn’t return to hotel unfortunately!
Pros...Cannot fault the hotel for cleanliness, everywhere seemed spotless. Friendly staff on duty, working long hours. I didn't mind leaving a euro deposit on the plastic beaker as when the beaker was returned the euro was returned. This system really helped all areas around the pool stay nice and clean. Makes total sense to me. Sunbeds nice and comfortable and always managed to get one on the few occasions we had a pool day. Bedroom was a perfect size, as was the bathroom. Both areas spotless and clean with comfy beds. Maid service was excellent with fresh towels daily with 3 bed linen changes during our week's holiday, although one slight issue our bedroom door was left open ajar one day. Nothing taken so no harm done. (Sure it was just an accident). Cons...The only things that let this hotel down were the main road right outside the hotel. Traffic noise constantly, and despite asking for a quiet room we were placed on the 3rd floor overlooking this road. (Maybe this was a quiet room)? Unable to sit on balcony and relax (due to road noise) which was a shame. Also, as many have already mentioned, the cockerills are horrendous. I took ear plugs but could still hear the constant noise. Also, some people need to learn a bit of respect for others and turn the door handle when closing their bedroom door late at night or early morning. It is possible to close them quietly. Came home exhausted from lack of sleep. We had to cross the busy road to get to main hotel, (where the dining room is), only a problem when it was raining heavy one morning so maybe take a brolly? Food was mainly ok, but we also ate out quite a bit to avoid the canteen feel of the dining room. Overall we had a good holiday but I'm sorry to say I wouldn't stay here again, or recommend it to my family or friends due to the road noise and cockerills.
Staff was very friendly and helpful clean rooms. The food is ok for a 3 Star Hotel The Pool amazing clean and beautiful The Animateurs did so well by talking diffrent languages asking if everything is ok making sure you know wich Aktivity are comming next very helpful and kind favorite thing Aquagym .
Hotels clean enough, But cockerels need shooting so many of them starting early in the morning, Youngsters shouting banging load music til 2 am. . So if you want a holiday with no sleep this is ideal. Food ok but cold not a lot of choice for puddings. Cleaners in the rooms daily so rooms always smelt nice. Split hotels so only one hotel had drinks so if you stayed on bahamas 2 you had to cross the busy road to get food snacks and alcoholic drinks. Could get soft drinks and coffee. Beach 10 min walk and was lovely shallow water nice range of shops bars and restaurants, water sports. Staff are very helpful specially the security when needed 4 nights out of 5 due to the noisy neighbours. (Not alot of English)
I’m surprised this place is a 3 star hotel.
The context of our stay was admittedly not ideal, our flight home was cancelled and we needed somewhere to stay an extra night in Mallorca. I think many other travellers had the same idea therefore, upon arriving at about 8:15pm, the queue for the check in desk was ridiculous. I think we were seen at about 9:00pm. I’m sure the staff were not prepared for such an influx - which is not their fault - however the check in was an extremely slow process regardless, involving the receptionist at one point calculating the cost of our stay on a bit of paper.
We went for dinner straight away which was average at best. Nothing much to say about it. Dining room was very crowded and loud.
Our room was clean and neat but that’s where the praise ends. For three stars I’d at least expect some cups to provide implication that you can have a drink of water. And for all inclusive you’d think maybe a couple of bottles of water in the room wouldn’t go amiss?
The paper thin walls meant that we were kept up all night by neighbours simply chatting or watching TV, and heard anyone leaving their room or talking in the hallway.
It was also very hot, it being Palma in August obviously (!!!), yet the air con looked utterly knackered, ancient and did not work. The remote did nothing.
And finally … the roosters!!! The thin, old, stiff sliding door to the balcony provided no noise prevention and the Bahamas II hotel apparently has some roosters living across the road. I guess this wouldn’t effect all guests, depending on where your room is, but we were awoken at 5:30 and kept up for the remainder of the morning by the dawn chorus of crying cockerels. And I will stress again, no relief provided whatsoever by the balcony window.
All in all, an unpleasant overnight stop with very little sleep. I appreciate we were under a lot of stress from the cancelled flight however I would still absolutely not want to spend my money on a full holiday here, from our experience and from reading other reviews, I expect it’d be pretty grim. (Unless maybe you’re 17 and on a budget).