Name: Palma Bay
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

THIS HOTEL IS THE WORST THAT I HAVE STADE IN WE WENT ALL INCLUSIVE BUT WAS NOT YOU WERE ONLY ALLOWED 3 BEERS AT LUNCH AND 3 AT TEA I SAY BEERS THEY WERE WINE GLASSES AND HALF THE TIME THE Y WERE NOT EVAN FULL THE FOOD WAS FREEZING COLD AND ONLY 1 MEAT OTHER THAN COLD HAMS AND GARLIC SLICED MEAT BREAKFAST CONSISTED OF HALF COOKED SO CALLED BACON AND SASAGES THE ROOMS WERE BASIC WITH NO KETTLE OR ANY UTENSILS SO BOOK AT YOUR PERRIL

DISSGUSTING

The rooms are old but clean and tidy. Staff were lovely for the most part although one staff member switched the light above the pool table we were playing on without warning or comment.
All inclusive is now soft drinks 10am to 10pm and you can have 3 small glasses of lager or wine per adult with your lunch or dinner…..you have to drink them there and then and can’t carry them over. 
Now for the worst part of the stay…..the food is awful! It’s seems to be bits of things which can’t be put together to make an actual meal. Meat is sparse….the one time we had chicken it was wings! Awful food. Deserts were either an apple or cold custard with 100’s and 1000’s on top! Shocking. Everyone was complaining about it. 
The pool is icy cold despite the sun so is often empty. Trees and other blocks block the sun so it is icy in there all day. This trip has put us off Mallorca and we won’t be returning.

Worst holiday we’ve had

Complex is really nice; about 5 minutes from the beach front.
Really clean and well kept.
Food: small selection and very repetitive. We're a family that can make meals out of anything but we did struggle to make it enjoyable.
Maybe it's better during the peak season.
Room: Clean and tidy but the view was horrendous! Overlooking some sort of service shack(?) with old shopping trolleys and litter... Which brought the mosquitoes.
Some of the bar/snack areas were shut: presumably due to the time of the year.
Outdoor bar: decent selection, well situated in the complex. We were served by a man and a lady; both rude and couldn't be bothered. The woman served other nationalities before us.. Clearly on purpose. Don't judge all English people; we're not the same.

Last minute cheapie; stayed in better places for a little bit more but were limited for choice due to our short-notice decision.

Ok; not brilliant.

Honest review - 

GOOD - 
Friendly staff for the most part. Especially Carl on reception who helped with the WiFi, provided board games and was generally a friendly person. Staff at meals were lovely and helpful, especially to my 5 year old daughter. (I think her name is Yolanda?) 

Location is good, little walk to the beach with plenty of supermarkets and local bus routes for 2 euro into Palma, the aquarium and the Fan shopping centre. 
We spent the whole of our time here away from the hotel, for reasons below, so got to explore a fair bit of the coastal towns. 

BAD
Unfortunately the pool areas were all closed, much to my daughters disappointment as she packed her armbands :( but, it is March and out of season (even though us brits would swim anywhere 😂) a warning about this would of been nice if we were told - we wouldn’t of booked.  

We booked for 3 people. My mum, myself and my daughter. Upon arrival, we were 4 hours early, so fair enough couldn’t check in yet. However when we came back at 2pm, our room still wasn’t ready. The receptionist offered no explanation of meal times, entertainment or any general enquiry about the hotel we were given a key and sent on our way with a piece of paper stating dinner was 8pm (too late for us), only to find out it was 7pm!! So we missed a night without needing to. I’m glad we went to Burger King to be honest as this was the best meal we had all week. 
When we got to our room, the bed wasn’t even made for an extra person. So after 15 hours of being awake, travelling etc, there I was making up a bed which I even emailed the week before to ensure it would be accommodated to! 

FOOD - 
Honestly I’ve never in my life seen a worse all inclusive. Food was dry, cold and not at all the ‘family friendly’ buffet as advertised. My 5 year old has lived off toast, pasta and pasta all week. It was the pigs trotters that were the cherry on the cake for disgust. 

Final and most important point - on the third night, I woke up with extreme stomach ache and BAD nausea and diarrhoea. The next day, all the staff were wearing masks so we asked why? They stated ‘oh some of the guests have a stomach bug so we were told to wear them as a precaution!!!!!!’ A little warning to your guests would have been nice. 🤢 🤢 🤢 

If anything, we felt out of place being here. Other guests looking at us like we don’t belong. 

I won’t be returning to this hotel again, and would not reccomend all inclusive to anyone. 

Book for bed and breakfast, visit the local bars/restaurants for your other meals.

Honest review

Pros
.Clean Modern style Rooms ( Habana block ) good shower 
. Friendly hard-working staff 
. Pool areas nice 
. Good breakfast selection 
Cons 
. Lunch & Dinner Awful food, and I'm not a picky eater we left and had to eat in town  
. Not all-inclusive only soft drinks and 3 alcoholic per meal 
.Had to cue for breakfast, and that was in April peak season must be a nightmare
Summary. 
It was only a short 2 day break, so it was bearable anymore, and I'd have given it a one-star. I'm very laid back when it comes to holidays and deal with most issues, but sadly, 1OO %  I'd give this a miss... if you're thinking about it 🤷🏻

Honest review from the UK

This popular holiday hotel is situated in a quiet part of El Arenal in the island of Majorca, Spain. The airport is conveniently close since it is just about 15 minutes away by car. Guests will be happy to know that the nearest beach is at a walking distance from the complex. The famous bars, nightclubs, restaurants and shops of the area are just a short stroll away, the city of Palma with its restaurants, elegant shops and museums is within easy reach. Travellers will love to spend the day in the outdoor pool area sunbathing on the edge of the pool, resting under the shadow of an umbrella or having a refreshing swim. The restaurant offers delicious food options to please all types of tastes. For visitors comfort and relaxation, the rooms are equipped with cosy beds and all the essential amenities needed to have the best experience in town.

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Palma Bay