Sol Barbados

⭐ 1/5 – An experience I would not recommend to anyone

Unfortunately, our stay at Hotel Sol Barbados in Magaluf was extremely disappointing. It was one of the worst hotel experiences we have ever had.

The rooms were dirty, and we did not feel that enough attention was paid to cleanliness. For a hotel that welcomes so many tourists, I expected a much higher standard.

However, the most serious issue was the food. After eating at the hotel, we experienced digestive problems and felt extremely unwell. Obviously, I cannot state with certainty what caused this, but the fact that these problems occurred during our stay and in connection with the meals at the hotel left us very concerned and disappointed.

On top of everything else, some members of staff were rude, and we felt that we were treated disrespectfully when we tried to report the problems. Instead of feeling listened to and supported, we were left with the impression that our complaints did not matter.

For the price we paid, I expected cleanliness, decent food and, most importantly, respect for guests. Unfortunately, our experience was the exact opposite.

I would not recommend this hotel and, personally, I would not return. A holiday should be relaxing, not leave you with health problems, frustration and the feeling that you have been treated without respect.

Please read the bad reviews and trust it . I’ts my first bad review , but I hope people avoid ! I’ll start by saying the good - 1) staff reception are friendly , they will try and help. 2- pool area is nice and always subbed available 3- if you get a sea view room , is quite nice . That’s it . Now, both my husband and my son came down with stomach bug. (Hopefully me and my daughter no, as we still have 2dahs left from our holiday ) We had all inclusive, but ended up just having a croissant for breakfast and ate out. (Only ate twice at the hotel) . 1 - food is basic all inclusive, but worse .. not fresh at all, every meat have a teribile smell. 2- Que for lifts are insane, in the morning expect 15-20 minute wasted for lifts , small and packed allways 3- the rooms are not clean, toilet smells horrible, cleaning lady did not touch the shower,mirror etc. they make the bed and WET the floor. 4- no laundry room at the hotel, if you got kids I find it quite a necessity .. we ended up going laundry outside the hotel 15min walk. But not ideal 5- air con not working, but we didn’t need it as the weather during night time was cold anyways. We staying on level 9 . 6- kitchen staff are very slow and not professional, Que for omelette in the morning is about 15mins , there’s usually no pancakes available or fry eggs as they go really quick 7- basic all inclusive food , but you’ll only get 2-3 types of cakes wich we found it not tasty at all . If your kids eat cereals, forget it .. milk is teribile I feel like is mixed with water . 8- the beach is not as nice as showed in pictures, and you don’t have direct acces from the hotel - there’s an alley from the hotel but it’s just horrible filled with garbage and bad smell .. so we went around the hotel wich is a 7-10minute walk .. but again water is nice and clear but the beach is packed and dirty . .. there so many more wrong things, but I wouldn’t recommend to anyone unless you’re ready for stomach bug !